# Texas HoldEm Poker Deluxe HD — user reviews > 198 indexed App Store user reviews of Texas HoldEm Poker Deluxe HD by GAMES HUB HONG KONG LIMITED, rated 4.03/5 from 243 ratings. - Source: https://appshunter.io/ios/app/texas-holdem-poker-deluxe-hd/id455640808/reviews - App overview in markdown: https://appshunter.io/ios/app/texas-holdem-poker-deluxe-hd/id455640808.md - Rating breakdown: 5★ 147 · 4★ 31 · 3★ 21 · 2★ 11 · 1★ 33 ## What do users think of Texas HoldEm Poker Deluxe HD? Overall sentiment: negative **Pros** - 🎮 Engaging gameplay - 💰 Generous daily rewards - 🌍 Global player community - 🎨 Customizable avatars **Cons** - 🐛 Frequent crashes and bugs - 🤖 Suspected bot/tagger issues - 💬 Lack of moderation for abusive chat - 🔒 Account security concerns - 💰 Questionable in-app purchases **Commonly reported bugs** - Inability to access account after updates - Disconnections during critical hands - Incorrect hand rankings and payouts **Most requested features** - Improved customer support - Stricter moderation and banning policies - Ability to change player name/avatar - Better hand history tracking ## Newest reviews (16 of 198) ### 2/5 — poker deluxe 200m sng *2024-08-15* this site is a joke. igg don't do anything for customer service. we call a number they never call you back. we send email complaining igg don't do anything. people cursing and using vulgar language but igg don't do anything to block or mute them. they have policy against vulgar language cheating cursing and fighting all the times but igg don't do anything to block them. we report these players several times a day but still they play every day and don't get blocked. this site has lots of taggers put by igg to take your chips. also lots of bots placed by igg to take your chips. players clone other women and display their private parts we complain but igg don't do anything to stop or block them. just horrible site if i was to review it would be zero ### 3/5 — Invalid request *2024-06-22, version 1.6.2* Has anyone else received a notification that states an invalid request? Has someone hacked my account or what’s going on because I can’t access my account ### 2/5 — Invalid Request *2024-06-21, version 1.6.2* New error received “ Notify Invalid request” need fix. ### 4/5 — Buy Ins *2024-01-02, version 1.6.2* In the bigger stakes ($1 million blinds and up) games the buy in needs to be at least the size of the small blind and maintained at 50% of the buy in…this would prohibit the jackpot players and allow for decent Holden games ### 4/5 — Rating *2023-12-08, version 1.6.2* There is no customer service. It has help tab but its not staffed. Someone can get you banned with no recourse. Heaven help you if you get hacked. ### 4/5 — Can't change my name.... *2023-10-28, version 1.6.2* I tried to change my name and I can't. It don't let me. Also I don't like that everyone can see your country where you are from. Also I don't like the fact that everyone sees your ID number.. so easy for stalkers to find you because of these three thing. Dawggi ### 2/5 — More flash than good design *2023-05-20, version 1.6.2* Compared to PokerStars Lite, it is a joke ### 1/5 — Dont like changes *2022-10-12, version 1.6.2* No longer rewards daily long ins. Still can not change name or photo ### 2/5 — Why in the middle of the Month. *2022-09-07, version 1.6.2* Why would you stop the sign page in the middle of the month..I also object to the obscene pictures that come up and remarks... ### 3/5 — Ignorant people *2022-05-20, version 1.6.2* Apart from obscene pictures now and again and the nasty remarks that some times come out from the ignorant idiots the game would be better if IGG had more control they tell you to photo shoot the abuse but most people don’t know how to do that so it does not get dealt with and those few people carry on abusing and upsetting players. ### 1/5 — This game steals money *2022-04-09, version 1.6.2* They just took ten million from me wish I could get it back. ### 1/5 — All fixed in advance *2021-09-11, version 1.6.2* The worst packer game . All game is fixed in advance do not download . ### 1/5 — Supervision *2020-11-19, version 1.6.2* They need to monitor the lauage and calling people city fithy names. Just for raising a bid. Also I have had 3 AAA Ana a guy had 3kings he got all of it I got nothing just because he bid a little higher. ### 1/5 — Rigged *2020-10-16, version 1.6.2* The most rigged game out there dont waste your time here,i would give no stars if i clould most rigged godam f Game and apple owns it so do the math ### 1/5 — Game is rigged *2020-07-11, version 1.6.2* Unbelievable hands ### 1/5 — Deluxe poker hd *2020-06-30, version 1.6.2* This site doesn't work any more, used to be fun, they also cheat you out of chips by saying you used inappropriate language, and they cant prove it, i see people cursing all the time and there still there, they block people with lot of chips , none of the features work, you cant sit where you want, the hands are rigged, its not even close to real poker, its a joke, they send people on tables to mess with you, if you say anything to them they block you, its a terrible site, dont buy chips , because they with take them back. If i could rate this site with a zero i would ## Most critical reviews (10 lowest-rated) ### 1/5 — Updates *2025-09-03, version 1.6.4* Game needs improvements it’s out dated and needs to be brought up to the 20 century. I have been playing for 20 years. Gifts need to be changed. Agents can use new scripts when replying to a specific problem. They need to change that muting system they now have where you get muted for nothing. They can do a better job of banning people after being reported for profanity. It definitely can use a make over. ### 1/5 — Administration Igg *2025-07-03, version 1.6.3.1* Do not download this game. The administration of this game is a crook when you spend money on coins, they will use their own players. They will copy your sign in (your name your picture) then they will use abusive language to the other players therefore-accusing you of breaking their policies they will lock your account so that you’re not able to enter and play. ### 1/5 — poker deluxe 200m sng *2025-02-14, version 1.6.2* this site is a joke. igg don't do anything for customer service. we call a number they never call you back. we send email complaining igg don't do anything. people cursing and using vulgar language but igg don't do anything to block or mute them. they have policy against vulgar language cheating cursing and fighting all the times but igg don't do anything to block them. we report these players several times a day but still they play every day and don't get blocked. this site has lots of taggers put by igg to take your chips. also lots of bots placed by igg to take your chips. players clone other women and display their private parts we complain but igg don't do anything to stop or block them. just horrible site if i was to review it would be zero ### 1/5 — Bunch of thieves *2025-01-09, version 1.6.2* This app allows you to buy chips and then they delete your account so your chips are gone, after you pay for them. Them there is no support so they just got your money without having to give you the chips you bought… beware scam scam ### 1/5 — Chat *2024-12-06, version 1.6.2* They took away my chat privileges years ago, its time they gave them back, i did nothing wrong. ### 1/5 — LOGIN PROBLEMS GOING ON 5 DAYS NOW!! *2024-06-21, version 1.6.2* LOGIN PROBLEMS GOING ON 5 DAYS NOW!! WORST APP EVER. 2 PHONE CALLS AND 5 EMAIL AND ALL I GET IS THEY ARE SORRY. PROBLEM WITH OTHERS IN SOUTHERN CALIFORNIA I KNOW WITH OTHERS. 13 BILLION IN CHIPS AND HAVE NO ACCESS TO THEM AT ALL. ### 1/5 — THEY WILL DESTROY YOUR LIFE *2024-06-19, version 1.6.2* IGG IS THE BIGGEST SCAM ONLINE. THEY STEAL YOUR INFO. THEY CHEAT. THEY LET BOTS ON EVERY SINGLE TABLE. THEY WONT PAY WHAT YOU WIN. THEYLL BAN YOU FOR ASKING THEIR TEAM ANY QUESTION. THIS APP SHOULD BE REMOVED AND IGG BANNED PERMANENTLY FROM ALL ONLINE APP STORES. THEYRE A BUNCH OF EVIL, LYING, THIEVES IN ASIA. DO NOT DOWNLOAD THIS APP. WANT PROOF RIGHT HERE AND NOW. GO TO THE RIGH AND HIT THE APP SUPPORT BUTTON. JUST DO IT. THAT WILL TELL YOU HOW BUG OF A SCAM THEY ARE. I HOPE SOMEONE DOES SOMETHING TO PERMANENTLY REMOVE THEM FOR GOOD. ### 1/5 — Full of corruption *2024-06-07, version 1.6.2* This game punishes genuine players who paid for items and allows criminals get away with exploitation of the game of selling the chips. The cause of this is because of the value the game charges for the chip , encourages players to tag and sell in game items. One still plays who had organized a hack to take place for personal greed. ### 1/5 — Crashes constantly! *2024-02-08* Rudest players at sit and go 200 tables ### 1/5 — Game as to be fixed, *2023-01-17, version 1.6.2* This game as to be fixed, the lower amount of chips the player as is the one that always wins the pot. Unless they’re a vast number of players, using a cheat app. ## Most praised reviews (10 highest-rated) ### 5/5 — It’s a game of chance. *2024-02-02, version 1.6.2* You can not play poker on this app I see this igg as just a game of chance. You can not always see the previous hands on many occasions I have won a hand and the chips given to another player and then you try to go to the previous hand and it will say no previous Hand lots of taggers and botts on igg. It could be good but igg do not want to stop the taggers because they buy billions of chips of Asian sellers and igg then take them.plenty of abusers on here and all of them with no picture just avatars not the best site but they are all the same. ### 5/5 — Bots *2023-07-12, version 1.6.2* The app is very good! The only problem is bots and tagger S. ### 5/5 — I play Poker since 1913 and I'm still playing .Love it. *2023-03-06, version 1.6.2* Send from my ipad ### 5/5 — Poker *2022-02-01, version 1.6.2* Best poker game ever ### 5/5 — Texas Holdem Poker Deluxe. *2020-02-23, version 1.6.2* I loaded this game onto my ipad in August, 2013 and have enjoyed playing several accounts, two primarily, since that time. I very much appreciated when IGG cleaned up the avatar pictures and continue to appreciate overall better behavior at the tables. This game is part of my daily entertainment. I try to be always kind and respectful of other players and generally receive positive treatment back. IGG was 100% helpful in handling a loss of chips on my big account, so I especially appreciated that. Thanks for providing a good game. ### 5/5 — Problems *2018-08-05, version 1.5.5* Aug 2018 game won’t load ### 5/5 — Awesome *2018-02-12, version 1.5.5* Most fun! ### 5/5 — Card game *2017-01-26, version 1.5.2* Very good game of card ### 5/5 — hi want up *2016-11-11, version 1.5.2* it is a good game ### 5/5 — Texas Hold Em Deluxe by IGG *2016-08-17, version 1.5.0* I like this Texas Hold Em better than all the other ones out there. The game is generous, too, at first, by making sure you get a chance at a running start. Definitely recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*