# Texas Regional Bank — user reviews > 19 indexed App Store user reviews of Texas Regional Bank by Texas Regional Bank, rated 4.85/5 from 1,880 ratings. - Source: https://appshunter.io/ios/app/texas-regional-bank/id598334880/reviews - App overview in markdown: https://appshunter.io/ios/app/texas-regional-bank/id598334880.md - Rating breakdown: 5★ 1,716 · 4★ 96 · 3★ 29 · 2★ 9 · 1★ 27 ## What do users think of Texas Regional Bank? Overall sentiment: neutral **Pros** - 👍 User-friendly - 🚀 Quick and efficient - 💕 Great customer service **Cons** - 🐛 Frequent login issues - 📤 Limited deposit/transfer capabilities - 🔒 Overly restrictive security **Commonly reported bugs** - App crashes and login failures - Connectivity issues and system downtime **Most requested features** - Integrate Zelle for easier money transfers - Allow more detailed transaction notes - Improve account history and transaction viewing ## Most critical reviews (10 lowest-rated) ### 1/5 — TRB Zell *2025-03-01* Zell is not easy to use. And cannot go back to see the “note” or reason for the payment transfer as in other simulator apps. Would like to use Venmo if possible n ### 1/5 — Great when it works *2024-08-21* This app works most of The time, but when the banks system goes down. It’s very hard to get back in. I appreciate security, but sometimes it’s too much. ### 1/5 — Always a Hassle. *2024-03-26* This app lacks the functionality expected from any banking app. I’ve used banking apps for years, with small credit unions with zero tech support back when it was simply an HTML site basically pasted into an app package, and those still had higher functionality than this application does today. For example: TRB customer support offered me the solution of just logging in on the safari app instead if I want to view transactions that occurred more than 30 days prior. Or perhaps you’d like to know your account number and routing number. Or perhaps you’d like to make a wire transfer without running into blockades or restrictions or them simply asking you to use the Zelle app. I wanted to use a local bank for business but now I’ve got to go transferring everything back to Schwab or Chase or some bank that actually offers reasonable functionality. Such a headache with this bank, the entire time. ### 1/5 — Needs Major work! *2021-03-26* When is it going to update so Zelle will work with Texas regional bank!!!!! This app needs a lot of work. It constantly says login credentials aren’t valid when indeed they are. So frustrating with this banking app. ### 2/5 — Negatives *2024-11-03* Don’t like that I can only deposit a certain amount and Zelle only allows me to send a small amount too. With a business account I need to be able to have more room to send money ### 3/5 — App *2024-08-11* I always get kicked out, and it never lets me sign back in stating my username or password is wrong. When I call customer service I gave them the same information and it works ### 3/5 — Great App, But… *2023-03-02* The TRB app is a great app but it’s always every time I need to check my balance it gives me a message saying unable to validate your info when I use the correct password and username. It happens so often it’s flat out annoying ### 3/5 — Zelle *2020-04-14* Really wanted to know how I can use zelle in the app . I can’t see the zelle option . Wish there was a explanation video or step by step tutorial. Had problems with the system but it was fix by updating the app right now!! ### 3/5 — App Crash *2019-04-03* I love the bank, but the app is horrible! Please update! I’ve been getting a message that says “You do not have network connectivity” when I am connected. ### 4/5 — Missing comments but otherwise user friendly *2023-10-01* Love the ease of use but would be perfect if had comments option on transfers. Stinks you have to go online to add comments. ## Most praised reviews (9 highest-rated) ### 5/5 — 👍🏻 *2024-12-18* 👍🏻 ### 5/5 — Jackson Rd/ Edinburg location *2024-10-28* This is the only bank I will ever use! Great customer service! They treat you like family 🫶🏼 ### 5/5 — Awesome *2024-01-02* Quick ### 5/5 — Love TRB *2023-03-31* Great webpage that make easy to navégate! ### 5/5 — Love this bank *2021-11-12* My Boss & coworkers use this bank. ### 5/5 — My bank *2019-03-29* The only bank that treats me like I belong!!! Great people .... great attitudes! They know you!! You feel it!! I have had banks all over the United States but this is truly great one!! ### 5/5 — Easy to use *2015-01-07* Does exactly what it is supposed to do!! ### 5/5 — Awesome! *2014-01-05, version 4.3.198* Very useful app, way easier than the browser and my transfers are fast and simple to use. Simply click which account to transfer to, put how much you wanna transfer. And done. Only bugs I've seen is where it says there's an error sometimes, and it happens a lot at night. Other than that I use it all the time, check my balance, transfer, etc. Love this app, makes things a whole lot easier for me. ### 4/5 — Great App!!! *2014-01-22* It does all that you would expect in a banking app and it does flawlessly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*