# Texas Roadhouse Mobile — user reviews

> 817 indexed App Store user reviews of Texas Roadhouse Mobile by TEXAS ROADHOUSE HOLDINGS, LLC, rated 4.93/5 from 510,804 ratings.

- Source: https://appshunter.io/ios/app/texas-roadhouse-mobile/id1097534083/reviews
- App overview in markdown: https://appshunter.io/ios/app/texas-roadhouse-mobile/id1097534083.md
- Rating breakdown: 5★ 416,562 · 4★ 24,198 · 3★ 2,913 · 2★ 351 · 1★ 732

## What do users think of Texas Roadhouse Mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Easy and convenient ordering
- 👍 Consistent and delicious food
- 🚗 Smooth curbside pickup experience
- 💳 Gift card usage supported
- 🤝 Friendly and attentive staff

**Cons**

- 🐛 App glitches and crashes
- 🕰️ Inconsistent pickup/wait time notifications
- 🤷‍♀️ Lack of customization options
- 🔒 Gift card payment issues
- 📵 Inability to log in or create account

**Commonly reported bugs**

- App logging users out during checkout
- Incorrect order preparation and missing items
- Delivery service not available at all locations
- Waitlist feature not functioning properly

**Most requested features**

- Option to order multiple sides
- Ability to specify seating preferences
- In-app order tracking and status updates
- Integration with mobile payment options
- Improved waitlist management and notifications

## Newest reviews (19 of 817)

### 5/5 — App

*2026-08-19, version 8.7.0*

Easy and quick great app

### 5/5 — Best place in town

*2026-08-19, version 8.7.0*

We love the roadhouse great food the best prices in town.

### 5/5 — Bust

*2026-08-17, version 8.7.0*

The rolls are getting licked off me

### 5/5 — Fave!

*2026-08-17, version 8.7.0*

Texas Roadhouse ROCKS!

### 5/5 — Exceptional!!

*2026-08-15, version 8.7.0*

Every time I order it's always wonderful!!

### 5/5 — Love

*2026-08-15, version 8.7.0*

The best roadhouse in Texas

### 5/5 — Tastes good

*2026-08-15, version 8.7.0*

The food is really nice and value for money.

### 5/5 — Easy to go

*2026-08-15, version 8.7.0*

Good value family menu, an excellent price

### 5/5 — Ordering on app

*2026-08-14, version 8.7.0*

Amazing app, fast easy

### 5/5 — Great food

*2026-08-14, version 8.7.0*

I love this place

### 5/5 — Dinner

*2026-08-13, version 8.7.0*

Food was great! Our server Kristen was amazing.

### 5/5 — Simple

*2026-08-12, version 8.7.0*

It’s as easy as you would think. Thank you.

### 5/5 — Family meal

*2026-08-12, version 8.7.0*

Great option when I don’t want to cook!

### 5/5 — Wonderful App

*2026-08-10, version 8.7.0*

Always been easy to use with no app. Always my go to if I’m not sitting in.

### 5/5 — Love it!

*2026-08-09, version 8.7.0*

Easy app, love it!

### 5/5 — Birthday Boy’s Dinner

*2026-08-09, version 8.7.0*

Awesome do TRH for our Birthday dinner! Love the Steak Combo with those juicy ribs! And the Salmon for the wife win!!

### 5/5 — Celiac friendly menu

*2026-08-08, version 8.7.0*

We have ordered before but did not realize how well organized the menu was for allergies.  I had not looked for allergies menu until today.  Much appreciated that addition to menu or me finally notice.  Well be it ordering more now with this option!!

### 5/5 — Curbside Pick up

*2026-08-08, version 8.7.0*

I order Texas Road House about once a week.  The food is great and prepared as I requested!  The staff gets my order to me on time every time!  Thanks for great food and great service consistently!

### 5/5 — Good food

*2026-08-08, version 8.7.0*

Good food great service Always

## Most critical reviews (10 lowest-rated)

### 1/5 — Forgot the rolls

*2026-08-11, version 8.7.0*

They forgot the rolls in my to go order

### 1/5 — don’t like

*2026-07-25, version 8.7.0*

wouldn’t download if it wasn’t the only way to get rolls

### 1/5 — Poor service

*2026-07-22, version 8.7.0*

I was there yesterday on 7/21/2026. We were seated very quickly. I just got out of the hospital and told the server Brianna it was terribly cold. She stated everyone complains about sitting here. I ordered ice water with lemon and coffee. She gave me a half a cup of coffee and no lemons for the water. When you ur steaks came my husband and I had to switch because the server gave it to us wrong. The waitress never came and asked how was everything and can I get you anything more. I noticed she liked the bigger parties because they might tip better. I tip accordingly to service. She never cleaned anything off of our table but did it to others. She came over and finally asked if we wanted dessert. I said no thank you and she threw the bill on the table and walked away. This server was horrible.

### 1/5 — Disappointed

*2026-07-10, version 8.7.0*

I ordered online and it was not ready when I picked it up.  I ordered a side of mushrooms and they failed to include it with my order. We did not get cinnamon butter with our order.

I was disappointed with the service that I received when I picked up my order.  Hostess was rude and annoyed.

This restaurant in Santa Fe NM needs to be monitored closely and lacks customer service in take out area.  

Employees need additional training and motivation to be at work.  Attention to detail is lacking.

Thank You
Darlene Martinez

### 1/5 — Prayer for justice!!!!

*2026-07-03, version 8.7.0*

Medical device stolen after online order refused and extremely rude and unjustifiable behavior.

### 1/5 — Efficient

*2026-06-21, version 8.5.0*

Great easy to use time saving and hopefully ready when I get there

### 1/5 — Can’t validate order

*2026-06-21, version 8.5.0*

App cannot validate order. Longhorn Steakhouse it is!

### 1/5 — Online Ordering Broken

*2026-06-10, version 8.5.0*

Every attempt to submit on an online order either in the app or on the website has returned an error code for at least the past two weeks at the Apple Valley, MN location.  The website says to call but I have better things to do with my time than go around in circles.  Not worth the hassle.  Recommend not installing the app until they fix this.

### 1/5 — Can’t Log In

*2026-05-30, version 8.5.0*

Someone updated and kicked out users. App does not work to change password—app needs special permissions that obviously were not given/permitted. Visit site, change password, app does not recognize password. Good job. I’ll find somewhere else to eat.

### 1/5 — Doesn’t send me texts and UI is buggy

*2026-05-17, version 8.5.0*

Didn’t get texts for anything also UI buggy

## Most praised reviews (10 highest-rated)

### 5/5 — York PA Texas Roadhouse

*2026-08-24, version 8.7.0*

The best!!!! We started coming here from Lancaster, they are always willing to help our school with fundraising!! The staff are always amazing and so friendly!!

### 5/5 — Awesome

*2026-08-23, version 8.7.0*

Great value !

### 5/5 — Best App Ever

*2026-08-23, version 8.7.0*

Great and easy to use app

### 5/5 — Great!

*2026-08-22, version 8.7.0*

Service and food was great!

### 5/5 — App experience

*2026-08-22, version 8.7.0*

Probably one of the best apps for ordering food I’ve ever used

### 5/5 — Birthday dinner

*2026-08-21, version 8.7.0*

First time ordering on line, was easy and discounts applied. Let’s pray the food is as delicious as dining in.

### 5/5 — Always a delicious always great service

*2026-08-21, version 8.7.0*

One of my favorite restaurants and always excellent service and food always cooks to perfection!

### 5/5 — 5 Star

*2026-08-20, version 8.7.0*

Food hot 
Online ordering very easy!! I’m ex

### 5/5 — Literally the best chain restaurant

*2026-08-19, version 8.7.0*

Easy to use app to order Consistently solid food

### 5/5 — Always A Good Eat

*2026-08-19, version 8.7.0*

One of My Favorite Since Day One!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
