# TexasBank Mobile App — user reviews > 31 indexed App Store user reviews of TexasBank Mobile App by TexasBank, rated 4.80/5 from 3,083 ratings. - Source: https://appshunter.io/ios/app/texasbank-mobile-app/id6478032773/reviews - App overview in markdown: https://appshunter.io/ios/app/texasbank-mobile-app/id6478032773.md - Rating breakdown: 5★ 2,766 · 4★ 178 · 3★ 54 · 2★ 23 · 1★ 62 ## What do users think of TexasBank Mobile App? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Quick and easy mobile deposit - 💡 Helpful for older folks - 👍 Excellent resource to view accounts - 👍 Smooth money transfers between accounts **Cons** - 🐛 Account enrollment issues - 🐛 Confusing bill pay section - 🐛 Misleading account information layout - 🐛 Unexpected charges for using the app **Commonly reported bugs** - Login issues for some users - Mobile deposit enrollment problems - Inability to access accounts for some users **Most requested features** - Improve bill pay functionality - Provide more guidance and FAQs for new app features - Include merchant names in transaction alerts ## Newest reviews (12 of 31) ### 5/5 — Excellent *2024-12-17, version 3.18.0* This app is an excellent resource to be able to view your account and process numerous different banking activities with the swipe of a finger! Awesome resource! ### 5/5 — Not an upgrade *2024-12-11, version 3.18.0* The new Texas Bank app is not an upgrade. You are required to go to a second page just to select the account you wish to view. The opening page has info. on all your accounts. Misleading/Not helpful. Not sure what was wrong either their original opp. ### 5/5 — SJJ *2024-12-02, version 3.18.0* IPhone banking for older folks like me is a blessing. I know in a matter of seconds when monies are taken form my account and can check if I approve are not. The folks at Texas Bank Bangs Texas are the best . “Pros” ### 5/5 — Great App! *2024-08-04, version 3.14.0* Best banking app ever!! ### 5/5 — Aplicación *2024-08-01, version 3.14.0* Muy buena aplicación gracias ### 5/5 — GREAT IMPROVING *2024-06-30, version 3.13.1* This new version of the updated app is more powerful and functional ### 5/5 — Mobile Deposit So Easy! *2024-06-03, version 3.12.0* I love how quick and easy the mobile deposit feature is in this new app! I also like that my login is now a quick 4 digit PIN code. ### 5/5 — Very good service *2024-05-24, version 3.12.0* Good ### 5/5 — Difficult to use *2024-04-30, version 3.10.3* Don’t like the bill pay portion. It’s confusing to older folks. ### 5/5 — Customer service *2024-04-25, version 3.10.3* Great customer service and love the new app! ### 5/5 — New app *2024-04-22, version 3.10.3* Easy to use! ### 5/5 — Wow! *2024-04-22, version 3.10.3* Looks great ## Most critical reviews (10 lowest-rated) ### 1/5 — Left me hanging *2026-08-23, version 3.37.0* Have a recurring issue with my card. Contacted the bank on Friday, they messaged me back saying they would look into it and then left me hanging over the weekend. Now I can’t pay my bill. Thanks Texas bank. You make this disabled guys life harder. ### 1/5 — No puedo bajar la aplicación *2025-10-31, version 3.17.0* Es un problema no puedo bajar la aplicación actual trato de bajarla y es inútil tendré que ir al banco para que me ayuden esta actualización no es buena ### 1/5 — Horrible customer feedback. *2025-01-18, version 3.19.0* Was the weekend card was locked out. Couldn’t reach anyone. Wasn’t able to take my kids to the skating ring not even to go eat. Thanks alot Texas bank. I’ll be swapping banks asap.! ### 1/5 — I’m confused *2024-04-26, version 3.10.3* I understand they made a new app. Before downloading I had to put in my debit card. I thought that was weird, but I just got charged $33.52. So am I getting charged to use this app now? I need the app because I don’t live near this bank and only have this bank to make my mortgage payments. So if this is something normal please someone reply because this is not normal! I don’t appreciate being robbed because I don’t work, it’s my husbands money that provides for our family. If this is a new thing where I’m getting charged every month I will be contacting someone. ### 2/5 — Mobil deposit *2024-11-22, version 3.18.0* Poor. Not enough explanation on how to ### 3/5 — Bill pay *2024-04-24, version 3.10.3* This new app has a problem. Can’t change the recurring amount for one month only in bill pay without changing all of the other recurring amounts ### 4/5 — It's fine on iPhone but iPad *2026-03-29, version 3.32.0* App works fine on my phone but on my iPad whenever I want to make a transfer the keyboard doesn't appear please fix this ### 4/5 — It’s fine. *2024-05-07, version 3.11.4* As an average banker, I had no issues whatsoever with the old app. This one? It’s caused a few issues. I got signed in (eventually). My husband? Can’t create and access his own account at all. Has tried customer service, has read all of the “how tos” and still cannot get in. Also, learned today that you have to enroll your account for mobile deposit. Wasn’t aware of this and tried to deposit my check only to discover that I now I have to wait for “approval” of the enrollment. Extremely frustrating. I feel there should have been a walk through once you *finally* got signed in of things like that and the text alert re-enrollment… because now I'm sitting here not knowing when it will get approved and needing to deposit my check NOW. Have also seen complaints about the text system not including merchants names. Which feels like a step backwards? I’m sure it’s great for people with loans and mortgages and multiple accounts through Texasbank, and any change like this is bound to cause confusion. Just feels like if you are going to lock people out of the old app and toss them into a new one, the least that could have been done is FAQ page specifically regarding the shift. To answer important questions like, ya know, how long you can expect the enrollment approval to take so you can deposit your checks mobile like you’ve been doing for years prior to this. ### 5/5 — Easy Money *2026-07-31, version 3.35.0* Hassle free transfers and deposits. Saves me time from having to stop what I’m doing and head to town to drop off deposits or transfer money to other in house accounts. Absolutely love it! ### 5/5 — Best bank! *2026-07-07, version 3.35.0* The easiest mobile bank app to use. And the best bank to bank with. ## Most praised reviews (8 highest-rated) ### 5/5 — Long time customer *2026-06-09, version 3.34.1* Love the app. Love TXBNK. Especially Rita at the Camp Bowie branch. ### 5/5 — Easy peasy lemon squeezy *2026-04-20, version 3.33.0* App is easy to use and the bank is trustworthy. With a friendly staff, what more can you ask for? ### 5/5 — Very easy to use *2026-04-19, version 3.33.0* This app has been easy to use from the get go, I appreciate the ease with which I can pay our mortgage! I wish that there was a receipt sent to me for each time I pay. But other than that, easy to use. And I appreciate I can always get someone pretty quick through email. I see the work y’all do and I appreciate it! J.M. ### 5/5 — Does update at opening *2026-03-29, version 3.32.0* About half the time the app works ok. The other times open right. You get an error message saying can’t update and the info is one day old. This has happened before and I’ve talked to people at the bank. It will start working for a few days or weeks, then right back to error message. Need better IT. ### 5/5 — Customer *2026-02-18, version 3.30.2* Best bank in Texas great experience and best customer service ### 5/5 — 5 stars *2025-11-23* Thank you Texas Bank for being there for me in a pickle. 5 stars for Texas Bank of Weatherford Texas y’all rock! ### 5/5 — Love the convenience *2025-11-08, version 3.27.0* Being able to keep an eye on our transactions, balances, make our mortgage payment, move money from one account to another, and even deposit checks is a huge time saver ### 5/5 — Customer of 10+ years *2025-01-05, version 3.18.0* App is easy to use, and normally always up to date. I appreciate the ease of transferring money from one of my accounts to the other. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*