# Texecom Keypad App

> Remote control and monitoring for Texecom alarm systems. (iPhone/iPad app by Texecom.)

- Source: https://appshunter.io/ios/app/texecom-keypad-app/id691974510 (this page in markdown: same URL + `.md`)
- Developer: [Texecom](https://appshunter.io/developer/691968325)
- Category: Lifestyle, Productivity
- Price: Free
- Rating: 1.00/5 from 3 App Store ratings · 42 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.2 · 28 MB
- Languages: American English, Bulgarian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hungarian, Italian and 7 more
- Released: 2013-10-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/texecom-keypad-app/id691974510/reviews.md

## What is Texecom Keypad App?

Before installing the App, please read the details below as this contains important information about the App. 

Connect to Premier 48 - 168, Premier Elite 12 - 640 and Premier International 412 - 832 control panels using your iPhone or iPad.

The App requires a ComIP, ComGSM or Chiron IRIS module connected to a Premier or Premier Elite control panel *

Features include:

Virtual Keypad.
Access your system from the keypad as if you were using a real keypad.  Basic Portrait  Keypad available on iPhone devices.

Smartkey / Basic Arming
Allows you to arm, part arm, disarm and reset you alarm system.  It also allows you to activate up to 3 outputs (control panel dependent) which can be used to control lighting etc. If 'Basic Arming' is enabled, you will be able to activate up to 8 outputs (control panel dependent).

X10 Control
Allows you activate up to 8 X10 devices (control panel dependent) which can be used to control lighting etc.

Event Log.
View the last 25 log events.

Site Profiles.
Add and delete up to 9 pre-defined site profiles.

Start Screen.
Select which screen the App starts on, Menu, Smartkey/Arming, Keypad, Connect To Site or Cameras.

Push and Email Notifications *
Receive information from your panel regarding its status via push notifications or email.  Please note that registration for this service is required and the control panel will need to be programmed by your alarm company in order to send push notifications.

IP Cameras
View and record up to 4 IP cameras.  Includes PTZ controls.

Supported Languages.
• Bulgarian
• Czech
• Danish
• Dutch
• English
• Finnish
• French
• Norwegian
• Portuguese
• Slovak
• Spanish
• Swedish

Log In
User Name: Master
Passcode:   123456

Converting Existing Accounts
When selecting the 'New Layout' the app will automatically convert your existing accounts to the new format.  If for any reason this does not happen, return to the login screen and proceed as follows.  Ensure that the User Name and Password fields contain valid login details and then hold your finger down on the screen underneath the Login button until a message appears to let you know that this has been completed. 

Terms and Conditions
The Keypad app (the App) allows you to exercise basic control and run diagnostics of your alarm system including, but not limited to, arming, part arming, disarming and resetting your alarm system. These terms and conditions relate to the App and govern your use of the App with Texecom Limited (Us, Our, We, or Texecom).  Details of these terms and conditions can be found by clicking on link to the 'Marketing URL'.  By downloading the App you agree to be bound by these terms and conditions.

To ensure the very best user experience, please make sure your control panel has the latest firmware.

* Push notifications can only be sent using Texecom communication modules.

## Key features

- Virtual Keypad control
- Smartkey / Basic Arming
- X10 Device Control
- Event Log viewing
- IP Camera monitoring
- Push and Email Notifications

## Recent user reviews (10 of 42)

All indexed reviews: https://appshunter.io/ios/app/texecom-keypad-app/id691974510/reviews.md

### 1/5 — App stopped working after IOS update 8.4.1

*2025-05-20, version 2.0.13*

Reported issue with Texecom over 2 weeks ago still not fixed 🙁

### 1/5 — Rubbish

*2021-12-07, version 2.0.13*

Never works

### 1/5 — Load of rubbish

*2019-03-20, version 2.0.11*

I payed one thousand pounds for an alarm with an app to inform me of what’s happening at home and the app is useless, for all I know now someone could be braking in whilst I type this and I wouldn’t have a clue , spend your money on something else people.... this app had had lots of complaints but Texecom clearly don’t care what there customers think ....

### 2/5 — Oh dear

*2018-12-11, version 2.0.11*

Another in the long line of “apps” with a silent prefix spelt “Cr”

This offering is in stark contrast to the hardware which is extremely good. However, this is so bad in its execution, it would have been better had it been removed rather than let out.

### 1/5 — Did work, now doesn’t

*2018-11-28, version 2.0.11*

Used to work 90% of the time. Since most recent update, now doesn’t work at all and won’t connect to my system!

### 1/5 — Poor

*2018-11-05, version 2.0.10*

The Oct 2018 update has messed up encryption so I can no longer login to my panel. Keep getting not encrypted error.

### 1/5 — Can't connect to my site since update

*2018-10-13*

I've just moved to the new iPhone XS Max, app worked perfectly like it should until the recent update, before this supposed fix. Since that update i receive notifications but can't connect. Settings are as they were before.

### 1/5 — Just erased my settings

*2018-10-11, version 2.0.8*

There is a note on the latest update that says “don’t install this update if you have one site”. Don’t they realise that customer have auto update .. now I’m stuck !!! Horrible...

### 1/5 — Your update is not working

*2018-10-11*

Please fix your update. When I login the letters look like Chinese.

### 1/5 — Settings Deleted

*2018-10-10, version 2.0.8*

Downloaded the update all the settings and passwords have been deleted rendering the app useless

## Frequently asked questions about Texecom Keypad App

### What does the Texecom Keypad App do?

The app allows you to remotely control and monitor your Texecom alarm system. You can arm, part arm, disarm, and reset your system, view event logs, control X10 devices, and even monitor IP cameras.

### What are the key features of the app?

Key features include a virtual keypad for system access, smartkey/basic arming functions, X10 device control, event log viewing, IP camera monitoring with PTZ controls, and push/email notifications for system status.

### Is the Texecom Keypad App free to use?

Yes, the app is free to download and use. However, it requires a compatible Texecom control panel and a ComIP, ComGSM, or Chiron IRIS module to function.

### What control panels are compatible with the app?

The app is compatible with Texecom Premier 48 - 168, Premier Elite 12 - 640, and Premier International 412 - 832 control panels. It also requires a specific communication module.

### Can I receive alerts from my alarm system?

Yes, the app supports push and email notifications for system status. This feature requires registration and programming by your alarm company, and the use of Texecom communication modules.

## Version history (last 5 releases)

### 2.0.13 — 2021-10-17

Fixed iOS15 certificate error
Fixed random UI Issues

### 2.0.11 — 2018-11-08

Updated 'Instructions' to new endpoint after EE changes.
Added Critical Alert entitlements.
Fixed 'Cameras' showing 'Ricochet in 'Connect To Panel'.
Reduced idle polling time to stop random disconnections.
Fixed connection issue on Elite V3 when using Encryption.
Reduced heartbeat time for Premier International V16 panels.
Wintex login now only happens on demand.
Improvements to getting panel text.

### 2.0.10 — 2018-10-20

Fixed connection issues with Premier International panels.
Added workaround for Premier International V16 panels.
Fixed 'Get Panel Text' not working.
Fixed day in event log being moved to second line on Premier International panels.
Fixed RAW_DATA sometimes being shown.

### 2.0.9 — 2018-10-11

Fixed issue that could cause site settings to be removed when there is a single site.
Fixed deleting wrong site when using swipe action.
Fixed App not connecting when using Encryption.
Resolved EE 3/4G connection issues on iOS12.
Increased Server connection timeout to 30 seconds.

### 2.0.8 — 2018-10-10

Resolved EE 3/4G connection issues on iOS12.
Increased Server connection timeout to 30 seconds.

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## More apps by Texecom

- [Texecom Engineer App](https://appshunter.io/ios/app/texecom-engineer-app/id691968321)
- [Texecom Connect](https://appshunter.io/ios/app/texecom-connect/id1420042031)
- [TexecomPro](https://appshunter.io/ios/app/texecompro/id1443880932)
- [TexecomUnity](https://appshunter.io/ios/app/texecomunity/id1633313815)

All apps by Texecom: https://appshunter.io/developer/691968325

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
