# Tex's Chicken & Burgers — user reviews > 84 indexed App Store user reviews of Tex's Chicken & Burgers by Tex's Chicken & Burgers, rated 4.80/5 from 3,991 ratings. - Source: https://appshunter.io/ios/app/texs-chicken-and-burgers/id1614992418/reviews - App overview in markdown: https://appshunter.io/ios/app/texs-chicken-and-burgers/id1614992418.md - Rating breakdown: 5★ 3,531 · 4★ 229 · 3★ 75 · 2★ 23 · 1★ 133 ## What do users think of Tex's Chicken & Burgers? Overall sentiment: negative **Pros** - 🍔 Great food quality - 💰 Affordable prices - 🤝 Good customer service **Cons** - 🐛 App bugs and glitches - 🔍 Difficult to use app - ❌ Rewards and deals not working - 🕰️ Slow order processing **Commonly reported bugs** - Unable to redeem rewards - Offers and discounts not applying - Ordering process not functioning properly **Most requested features** - Add Apple Pay support - Improve app stability and user experience - Enhance rewards program and deals ## Newest reviews (11 of 84) ### 3/5 — Weird UI/UX *2026-08-30, version 26.5.0* The UI/UX needs a lot of improvements ### 3/5 — App still broken after update *2026-06-03, version 26.4.1* So i saw there was a new update for the app today and the receipt scanning is still broken. It still asks for location services even though it is on. Please try to fix it and test it before updating it again. ### 2/5 — Please fix the app *2026-05-27* I can’t redeem my receipts because it keeps saying to turn on location services! Please fix this issue because i have receipts that not have been redeemed and its ruining my points gathering experience. ### 2/5 — Scanning bugs *2026-05-23, version 26.4.0* Cant scan the reward qr code. Asking for location permission always when the location permission is enabled ### 1/5 — Glitchy *2026-05-20, version 26.4.0* The app keeps making me sign in, and is very glitchy. Please fix it. ### 1/5 — Too many issues *2026-05-10, version 26.3.5* App does not work at all. Previous versions before this new platform was much better. Always bugs in this version. Personal information doesn’t sync when updated. Can’t place orders because an error message pops up saying valid contact information isn’t provided (but on the website it shows all information accurately). The app is now more of a hassle, it is not a convenience. ### 1/5 — Reward is fake *2026-05-03, version 26.3.5* I lost almost 4000 spurs without using them ### 1/5 — Rewards *2026-04-17, version 2.4.1* The app is glitchy and doesn’t let use ur rewards ### 1/5 — Can’t use most promos *2026-04-04, version 2.4.1* Most promos are for items and combos that the store doesn’t have. For example, the Hicksville location doesn’t have regular burger, only smash burger. But the promos are for regular burgers! What’s the point of having points if you can’t use them! ### 1/5 — Rewards *2026-04-04, version 2.4.1* Can't redeem rewards. garbage app ### 1/5 — I *2026-03-23, version 2.4.1* I download the app like it’s been two months ago and I have like 900+ points when I went to the store. I supposed to get like burgers and wings with that points but they said it’s our system is not working in but I went again and again it’s working but they’re not giving the free items so please do not download this app. It’s fake and scam. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rewards Does Not Work *2026-09-01, version 26.5.0* Rewards do not work at all after multiple updates ### 1/5 — Horrible *2026-08-24, version 26.4.5* First, never order anything through this app, especially for delivery. Since they don't have any customer service, if your delivery is wrong or missing, you're on your own. ### 1/5 — Restaurant can’t handle app orders *2026-07-29, version 26.4.4* Maybe it’s just my local store, but they really can’t handle app orders. Last time I waited 1 full hour for my mobile order while the staff prepared the orders of walk-in customers ### 1/5 — Outdated and False *2026-06-18, version 26.4.2* I’ve been using the app for some time now and the rewards and coupons don’t ever go through. Lots of “offers” listed but when putting all the required items into the cart, no discount applies and the full price stays in the cart at checkout. Super lame, Tex. ### 1/5 — Doesn’t work *2026-06-16, version 26.4.2* I have seen different types promotions in the app and tried thousand times, none of them worked. I went to store to get some help but they don’t know anything about app. Needs improvement big time. ### 1/5 — Plus wait time *2026-06-12, version 26.4.1* What is the point of ordering through app for pick up to end up waiting longer than people ordering through kiosk? I place order through app and come 10 minutes later even to pick up an order and end up waiting longer than people ordering in line ### 1/5 — horrendous app *2026-06-12, version 26.4.1* The app used to be so good. How do you DOWNGRADE app development wise? Now they scam you of your reward points, make you constantly close and restart app to order, and if you try to contact them regarding rewards it doesn’t even go through. ### 1/5 — Receipt scanning still broken *2026-06-09, version 26.4.1* The rewards still don’t let you scan your receipts and just says enable location services, even though it is already on. Latest update and tried multiple times in the last few weeks. ### 1/5 — Too many bugs *2026-06-05, version 26.4.1* Makes you log in too often. Never remembers you pay ment details, and many times I have had to go to store and order because app wouldn’t let me order. ### 1/5 — app doesn’t work, so many bugs *2026-05-20, version 26.4.0* None of the promotions work and you cannot even check out to order ## Most praised reviews (10 highest-rated) ### 5/5 — Chicken *2026-08-28, version 26.4.5* Delicious ### 5/5 — Service *2026-08-17, version 26.4.5* Great App. Very easy to use. ### 5/5 — Lo recomiendo *2026-08-09, version 26.4.4* Buena comida buenos precios buen servicio ### 5/5 — Nice people *2026-08-08, version 26.4.4* Nice place nice service ### 5/5 — It’s Good *2026-07-21, version 26.4.2* Everything that I have had from the chicken to the fish sandwich has been good ### 5/5 — Delicious *2026-07-06, version 26.4.2* They never let me down really..fresh and hot always ### 5/5 — So good *2026-07-05, version 26.4.2* Whatever you get it’s yummy ### 5/5 — 5/5 *2026-06-27, version 26.4.2* Delicious food. Great quality. Great prices. ### 5/5 — Favorite goto *2026-05-20, version 26.4.0* Amazing experience every time at Texas Chicken & Burgers! The food is always fresh, hot, and full of flavor, but what really stands out is the service. The staff treats you like family from the moment you walk in. Everyone is welcoming, respectful, and genuinely cares about the customers. It’s hard to find places today with this kind of hospitality. Great food, great people, and a great atmosphere. Highly recommend to anyone looking for delicious food and outstanding service! ### 5/5 — March 12th,2026 *2026-03-12, version 2.4.1* Amazing service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*