# Text Message Export: TextScape — user reviews > 12 indexed App Store user reviews of Text Message Export by Maryna Plotnikova, rated 2.80/5 from 37 ratings. - Source: https://appshunter.io/ios/app/text-message-export-textscape/id6757188560/reviews - App overview in markdown: https://appshunter.io/ios/app/text-message-export-textscape/id6757188560.md - Rating breakdown: 5★ 16 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 19 ## Most critical reviews (10 lowest-rated) ### 1/5 — Neil *2026-08-18* This app does not work. Don’t get fooled into buying it. They also do not refund your purchase even though it does not work!!! ### 1/5 — Didn’t work *2026-08-05* Tried to use this to export some texts to pdf form. App continuously put the other persons texts under my text cloud. Smh. Tried it a couple of different ways, kept doing the same thing. ### 1/5 — Awful *2026-07-29* Total garbage ### 1/5 — Completely waste of money *2026-07-21* Does not work. Period. Garbage, junk Do not buy! ### 1/5 — Terrible App *2026-06-13* Terrible! I downloaded this app, went to open it and it immediately states I cannot use it due to insufficient permissions and won’t allow me to open the app up. Crazy, just insane! Whoever wrote this is a joke! I suppose they are just trying to rip off the public or appear as if they are something they actually are not! **Developer response:** Hello! You're right to be upset, and we're sorry. This was a setup error on our side, not anything you did. It's now fixed: just fully close and reopen the app (no update needed) and it should work. If anything's still off, email us and we'll sort it out for you. Thank you for giving us a try, and we'd be grateful for the chance to win you over. ### 1/5 — Ugh! *2026-05-02* App doesn’t work **Developer response:** Hey, sorry about this. We couldn’t identify the issue from your message. Could you contact us at support@textscape.app or describe what exactly didn’t work? We’ll fix it quickly. ### 1/5 — Not useful *2026-03-19* Basically misleading info it can only deal with screen shots. I don’t need to pay for app that does something I can do for free **Developer response:** Hello! Thanks for your feedback. The app does more than screenshots — you can also import chats from videos, and even easier, use our macOS app to automatically import messages. This saves a lot of time compared to manual methods. If you’d like, we can guide you through the fastest setup via Settings. ### 1/5 — Inaccurate data *2026-03-18* Unable to record date/time stamps correctly. Its 2026 but everything came out as 2023. **Developer response:** Hello! Thanks for reporting this. The timestamp issue you mentioned has been fixed in recent updates. Please update to the latest version and try again. If you still notice anything incorrect, contact us via Settings and we will help you resolve it quickly. ### 1/5 — Don’t buy this!! *2026-01-10* Absolutely useless. After hours of trying to make this work half of the messages were not showing up and all of them were missing timestamps. Huge waste of money and time. Do not buy!! **Developer response:** Hello! Thank you for your feedback, and we’re sorry for the frustration you experienced. Please make sure that timestamps are enabled and visible when importing messages, as this can affect the export results. We’ve already improved reliability in newer versions and continue working on further fixes. If you need any assistance, please contact support via the app’s Settings section. ### 2/5 — The timestamps are messed up *2026-01-16* Yeah, it works, but having the timestamps wrong makes the app useless **Developer response:** Hello! Thanks for the feedback. You are right, correct timestamps are essential. This can happen if a chat uses a custom background during import. We are constantly improving reliability in new updates. Please contact us from Settings and we will help you import correctly. ## Most praised reviews (2 highest-rated) ### 5/5 — Great app *2026-08-16* Really shouldn’t have to pay for this function but whatever ### 5/5 — Good app *2026-01-10* I do not use viber anymore so I just saved important chats thanks to this app **Developer response:** Hello! Thank you so much for the kind review 🙌 We’re glad the app helped you save important chats. If you ever need help or have suggestions, feel free to reach out. Thanks again for your support! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*