# TextPort: Text Message Export — user reviews

> 290 indexed App Store user reviews of TextPort by TSUBASA TECHNOLOGIES LIMITED LIABILITY COMPANY, rated 4.40/5 from 1,175 ratings.

- Source: https://appshunter.io/ios/app/textport-text-message-export/id6745645676/reviews
- App overview in markdown: https://appshunter.io/ios/app/textport-text-message-export/id6745645676.md
- Rating breakdown: 5★ 909 · 4★ 75 · 3★ 34 · 2★ 17 · 1★ 140

## What do users think of TextPort?

Overall sentiment: negative

**Pros**

- 🚀 Quick text message export
- 👍 Intuitive interface
- ✏️ Ability to edit messages

**Cons**

- 🐛 Unreliable text capture
- ⏱️ Time-consuming process
- 💰 Expensive for limited functionality

**Commonly reported bugs**

- Incorrect message formatting
- Inability to edit or delete messages

**Most requested features**

- Improved accuracy in text capture
- Batch processing of messages
- Free trial or better pricing

## Newest reviews (13 of 290)

### 2/5 — Custody Dispute

*2026-08-27, version 3.71*

I have an abusive ex husband who has been in and out of my daughter’s life, and was needing to export my iPhone texts to get ready for a possible court date with him. This app was great in that it was easy to capture things with screen recording however, it did not write the texts in correct order nor include all the texts in my short video. Would be a nice cheap option for someone wanting to use it for personal reasons, but absolutely not up to par for any court case

### 4/5 — Monthly Subscription Please

*2026-08-25, version 3.70*

There’s supposedly one for $14.99/mo. Please make it available! This is my only complaint, I love the app!

### 4/5 — Timestamp fix?

*2026-08-21, version 3.70*

This app is very easy to use and the results are visually appealing. So much better than tons of screenshots.
In reviewing one of the pdfs, I noticed that the time attached to each text is the same throughout the conversation. If the conversation started at 10:03, all texts are tagged as happening at 10:03 even if the back and forth was over a larger timespan.

### 2/5 — Great Idea; Terrible Quality

*2026-08-18, version 3.69*

While getting ready for child support court I figured I would give this app a try. Yes, I will say that I did have a long export but even when I broke it town into sections I still had problems. After fact checking, I noticed things I know I texted located under the opposite party and vice versa multiple times. I went back and tried again repeatedly on my tablet and on my phone via screen recording but the same issues prevail. Maybe this works better by plugging the device in. When I’m able to purchase another laptop I guess I’ll try. Until then, the app is useless to me.

### 5/5 — It works

*2026-07-31, version 3.63*

All the other don’t seem to work for iPhone.

### 5/5 — Very useful

*2026-07-30, version 3.63*

Saves a ton of time

### 5/5 — Easy

*2026-07-22, version 3.63*

This is very easy to use and you don’t have to sync your phone to a Mac or PC. Wish I knew about this one sooner!

### 5/5 — Phenomenal

*2026-07-21, version 3.63*

Easy to use and cleans it up very nicely !!

### 5/5 — Court case

*2026-07-19, version 3.63*

I was able to go through instead of screenshot it after screenshot it after screenshot. I just downloaded this app scroll down recorded and it put all my texts on paper with dates and everything that way the DA couldn’t say I was just pulling text and screenshot it. I had the whole entire scroll.

### 5/5 — Easy to use

*2026-07-17, version 3.63*

The system was easy to use. Just scroll to your text with the screen recording. Give it a minute or two maybe five to process and then export as you like I chose PDF.

### 5/5 — Great app

*2026-07-17, version 3.63*

Been helpful gathering everything in one text to send as proof

### 5/5 — Love love

*2026-07-12, version 3.62*

The best finally the only problem is how to make a file that saves the audio messages with the text messages as well because some recorded

### 5/5 — Quick and simple

*2026-07-10, version 3.62*

I needed this to collect some texts for a legal matter. Perfect tool for quickly downloading everything into 1 simple PDF with date and time stamps!

## Most critical reviews (10 lowest-rated)

### 1/5 — Still have to screenshot texts

*2026-08-18, version 3.69*

If you’re trying to work on your phone you still have to screenshot all the texts and import them to the app. What’s the point of the app? I can screenshot texts myself.

### 1/5 — DOUBLE BILLS YOU

*2026-08-15, version 3.68*

They bill you double without telling you and scam you out of money. I’m trying to find a way to resolve this

### 1/5 — Just Screen Record

*2026-08-10, version 3.65*

You can just screen record and save opposed to this app charging you to do the same exact thing

### 1/5 — 差评app

*2026-07-31*

这个app在微信上没啥用

### 1/5 — The App doesn’t work

*2026-07-28, version 3.63*

After downloading the app a minute ago, I attempted to open it on my 17Pro… while the app opens, it’s stays stuck on the screen with a pink scanner going up and down. There’s a continue option on the bottom of the screen that doesn’t work when you tap it. It’s unfortunate

### 1/5 — Horrible

*2026-07-16, version 3.63*

This app is terrible. It does not get the photos or videos. Also, of you have Apple Pay on your messages it does not include the amount. Additionally, there were several errors in the messages. Incorrect dates and time stamps.

### 1/5 — Too clunky and manual

*2026-07-11, version 3.62*

Plus I paid for the year, immediately cancelled, and they did NOT refund the fee.  Booo

### 1/5 — Scroll for screenshots only

*2026-06-24, version 3.58*

It only records and presumably transcribes from tediously scrolling back through messages. I bought it to access and save and print a seven year long Messages history hoping it would automatically access it all somehow. But it requires me to scroll for ages and pause on each screen to allow it to do its thing. It’s a bit rubbish, tbh. It should describe its limitations before taking people’s money as it’s a waste of money to me.

### 1/5 — Escroquerie

*2026-06-15*

Escroquerie

### 1/5 — Very dishonest business practice

*2026-06-11, version 3.56*

I signed up for this app on December 15. It was not what I needed. I canceled it on December 31. I am still being billed as of today, June 11, 2026. I have sent three emails to cancel and this will not be canceled.

## Most praised reviews (10 highest-rated)

### 5/5 — Nice app

*2026-08-31, version 3.71*

Easy to use

### 5/5 — Does exactly what it says it does

*2026-08-30, version 3.71*

Easy to use, even for the slightly technophobic

### 5/5 — Quick use

*2026-08-29, version 3.71*

I only needed this app for a short time but I was impressed by its intuitive nature. For text messages, it shows the same time stamp for each message in the same day, as opposed to the true time stamp so keep that in mind. There are editing capabilities, which would be helpful if you needed to be more precise, but I did not.

### 5/5 — Legal Use

*2026-08-28, version 3.71*

This app worked wonders!! No screenshots necessary and I was able to make a very easy to read pdf with dates and all the info needed for court in minutes! That was going back over a year of messages! 10/10 recommend this app!

### 5/5 — Easy to use and very efficient

*2026-08-14, version 3.67*

Just wanted to save a text thread that was extremely long.  It did the job quick and easy.

### 5/5 — Life saver

*2026-08-11, version 3.66*

I had 200+ messages I needed to get copies of I have no idea of the time it would have taken. I am guessing total of 20 minutes scrolling was the hardest and it was nothing then TextPort took over put into PDF. I will say this may be one of the best tools for us to have.

### 5/5 — Text message to say able file in just minutes.

*2026-08-10, version 3.65*

It did just what I needed to keep a Text thread with my husband who passed.  (I needed to free memory in my I-phone but did not want to loose our conversations)
Simple and easy to use.

### 5/5 — Worked great

*2026-08-10, version 3.65*

Has worked very well and super helpful

### 5/5 — Works well - easy to use

*2026-08-07, version 3.65*

Easy to use, worked great.

### 5/5 — Great for legal

*2026-08-01, version 3.63*

I will get the yearly plan, but because it does screen record, I would screen record the phone number also to get it on record otherwise it’s a perfect app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
