# TFI Live — user reviews

> 28 indexed App Store user reviews of TFI Live by National Transport Authority, rated 2.20/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/tfi-live/id1581820088/reviews
- App overview in markdown: https://appshunter.io/ios/app/tfi-live/id1581820088.md
- Rating breakdown: 5★ 5 · 4★ 2 · 3★ 1 · 2★ 5 · 1★ 15

## Newest reviews (8 of 28)

### 1/5 — Just makes up the arrival times

*2024-01-24*

Supposed to be able to use this app to plan your commute to work but 50% of the time (I am probably understating this) the bus shows up at a completely different time to that advertised in the app. They are supposed to be live updated arrival times but it’s all nonsense. Literally the most useless app for the most useless public transport system I have ever used.

### 1/5 — Massive downgrade from Journey Planner

*2023-11-17*

Journey Planner had its flaws with routing and live updates, but in general it worked pretty reliably. This app is a disaster, it is harder to navigate, it crashes, sometimes it doesn’t load information, it takes a very long time to load or find your location. All in all it is a big downgrade from what was only a decent experience, and I have no idea why they retired Journey Planner in favour of this.

### 1/5 — Extraordinarily poor

*2023-09-11*

When in Galway, unfortunately, TFI buses are often late or cancelled and Google Maps is unable to accurately chronicle its many failures. I downloaded this app in the hope it might be a more reliable guide. Sadly this shabby and almost unusable app adds nothing. Avoid. Also bring good walking shoes in Galway

### 1/5 — Terrible app

*2023-05-24*

It doesn't work at any time. Small icons, small letters, complicated to navigate etc nothing positive to say about it.

### 1/5 — Another useless app by TFI

*2023-05-23*

Download’s beautifully but won’t load departure or arrival points, “problems communicating with server”. Just another waste of time and money by TFI. Why not just pay to have one single app for all meeds but one that works?!

### 1/5 — Rubbish!!

*2023-05-13*

This app is an embarrassment. Poor layout, clunky functionality and completely inferior to the Dublin Bus app which is being decommissioned. The app clearly wasn’t ready for release and needs a total overhaul. Almost unusable in it’s current form.

### 1/5 — Ugly and not synched with Irish rail

*2023-04-29*

The app it’s not only ugly but it’s not synchronised with Irish Rail.
If some train is cancelled you won’t notice.
Good job!

### 1/5 — Doesn’t work

*2023-02-21*

Nothing about it works lmao

**Developer response:** We appreciate your feedback. This issue has been resolved. If it’s still not working please contact us on info@nationaltransport.ie so that we can look into the issue further. It may also be worth looking at the information and video available at https://www.transportforireland.ie/available-apps/tfi-live/
TFI Live App Team

## Most critical reviews (10 lowest-rated)

### 1/5 — Good Lord, what happened??

*2026-06-19*

I pickup up a Leap Visitor card and downloaded the app on a Dublin visit and it performed like clockwork. Right on time, navigation worked spot on, very reliable stop info. Loved it and talked it up whenever I had the chance. No more of that flattery, as here we are 3 years later and I just walked to two (distant) stops that were totally wrong. When I was on a bus over the past few days, the navigation does not function, and each relatively short journey seems to involve 25 minutes on foot and one minute on the bus. The app developer must be heavily invested in Uber, as that is what I am writing this review from now just so I can get to where I need to go in time for an important appointment. Needs some work, lads!

### 1/5 — Hopeless

*2026-06-04*

Shocking app, impossible to use and avoid entirely unless major/substantial improvements

### 1/5 — Ikke bra

*2026-03-31*

Vedig dritt! 
Not as good as VY or ATB Norge.

### 1/5 — the worst

*2025-12-21*

I can only imagine this app was designed as an effort to give a young student who was new to coding a chance to experience app design for the very first time. I cannot even fathom how an app with only one meaningful function—to let us know when a bus will arrive—fails to do even that.

### 1/5 — WORST APP EVER

*2025-12-13*

All the developers should be fired

### 1/5 — €4 Million Digital Irish Monument to Incompetence

*2025-01-16*

In a stunning exhibition of corporate grifting, Trapeze has transformed public funding into a digital wasteland that mocks the very concept of functional real-time planning software. Nonetheless, this €4 million abomination isn’t just a terrible app as other perceive - it’s a masterclass in modern bureaucratic theft, where incompetence is packaged as innovation and static data is sold as cutting-edge real-time technology.

### 1/5 — Make nothing easy it’s kind of like communism

*2025-01-01*

Gives more people jobs problem is Ireland is like a 3rd world country and I am being kind

### 1/5 — Misleading information

*2024-08-24*

This is a really poor app because the inaccuracies of it lead you to missed busses and being in the wrong place. The journey planner tells you which specific bus stops with numbers to go to but these bus stops are wrong and the bus can go from other stops while you wait at the wrong stop on the wrong side of the road! Not acceptable for national infrastructure. No excuse for this.

### 1/5 — Useless

*2024-07-01*

What a completely useless app

### 1/5 — How bad this app is

*2024-06-25*

Terrible app, bad design, it’s as if the app guesses when a bus is coming, a bus could be out of service and the app wouldn’t tell you until you realise yourself. Overall nothing good to say about this app or the buses themselves I recommend you don’t buy this app and simply never take a bus again the LUAS is miles superior

## Most praised reviews (10 highest-rated)

### 5/5 — Reliable and convenient

*2025-08-13*

Used this app to plan all my travel journeys from Westport to Cork and everywhere in between. Helpful map shows exactly where each stop is and give (mostly) accurate timelines. Some buses might run delayed but that’s to be expected sometimes with public transportation.

### 5/5 — Real time info - sweet!

*2024-06-27*

Wonderful app. Good job TFI.

### 5/5 — Helpful App

*2024-06-14*

So helpful in getting around as a visitor to Dublin.  Planning when to leave and when to hop off, so great!

### 4/5 — Helpful app for taking a bus

*2026-05-25*

The app is actually quite helpful for taking a bus around Dublin.  Enter the stop number, destination, plan your route.  Helpful to know when the next bus is coming so you can time your last pint.

What would give the app 5 stars is showing upcoming, next stops.  It’s nice that it shows the route live.  But the live route doesn’t list the next few stops so it’s a bit of a guessing game when you’re getting close to the destination and there are multiple stops in town.

### 4/5 — It take a little effort to understand

*2024-09-14*

But once you get it, it is a very useful app. Recommend it, and take advantage of Favourites. Critiquing an app for bus delays is silly.

### 2/5 — Literally why

*2025-07-18*

It was somewhat useful but it kept showing buses and trains that didn’t use the TFI leap card. It also didn’t have correct ETAs and some buses just don’t arrive. Only useful in and near Dublin

### 2/5 — very poor

*2024-08-09*

ridiculously designed, and rarely accurate.

### 2/5 — very poor

*2024-01-13*

ridiculously designed, and rarely accurate.

### 2/5 — Why?!

*2023-08-02*

Why can’t we just search by bus route anymore like on the old Dublin Bus app? I feel like I’m trying to solve calculus every time I just want to know where a particular route goes

### 2/5 — Underwhelming

*2023-04-07*

App looks really ugly. Icons are particularly bad. It’s not good at suggesting routes, it often leaves out some options. Not really any better than the old Journey Planner app. It really doesn’t make sense why TFI can’t just have one app for everything. I wish the developers would look at Citymapper and try to build something like that.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
