# TfL Pay to Drive in London

> Pay London's ULEZ, Congestion Charge, and LEZ fees, manage accounts, and view zone maps. (iPhone/iPad app by TfL.)

- Source: https://appshunter.io/ios/app/tfl-pay-to-drive-in-london/id1453378287 (this page in markdown: same URL + `.md`)
- Developer: [TfL](https://appshunter.io/developer/974792286)
- Category: Travel, Navigation
- Price: Free
- Rating: 3.50/5 from 2 App Store ratings · 181 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 73 MB
- Released: 2019-04-07
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tfl-pay-to-drive-in-london/id1453378287/reviews.md

## What is TfL Pay to Drive in London?

To improve air quality, an Ultra Low Emission Zone (ULEZ) will be in place in central London from 8 April 2019. This will cover the same area as the Congestion Charge zone.

With the Pay to drive in London app you will be able to:
- Pay for Congestion Charge, ULEZ, and LEZ charges
- Pay for previous day, today, or tomorrow charges
- Pay Penalty Charge Notices
- View map of zones and check if a postcode is in a charging area
- Sign up to Auto Pay and save on the daily Congestion Charge
- Manage your account, vehicles, and payment details
- Review payment history

## Key features

- Pay ULEZ, Congestion Charge, and LEZ fees
- Pay for past, present, or future charges
- Pay Penalty Charge Notices
- View zone maps and check postcodes
- Sign up for Auto Pay
- Manage account, vehicles, and payment details
- Review payment history

## What do users think of TfL Pay to Drive in London?

Overall sentiment: negative

**Pros**

- ✅ Quick payment processing for charges
- ⚡ Faster than using the website
- 🎯 Auto-pay functionality available
- 📱 Mobile convenience for on-the-go payments

**Cons**

- 🐛 Constant 'update required' error loop
- ❌ Verification emails never arrive
- 🔐 Requires remembering 10-digit customer ID instead of email login
- 💳 No Apple Pay or Google Pay support
- 🚫 No autofill for passwords or personal details
- 😤 Requires manual entry of all information every time
- ❓ Misleading 'IS DUE' messaging confuses users
- 📧 No payment confirmation emails sent
- 🔄 Requires logging in every single session
- ⚠️ Doesn't show which charges apply or when
- 🎭 Confusing interface and poor UX design
- 🚫 Account creation frequently fails
- 💰 Appears deliberately designed to generate fines
- 🔗 Broken validation email links
- ⏱️ Takes excessive time to complete simple payments
- 🖥️ Website integration issues with app
- 📱 App crashes and freezes frequently
- 🚫 Can't pay multiple days at once
- ❌ Doesn't accept all payment card types
- 🔒 Asks for unnecessary personal details (mother's maiden name, place of birth)
- 📊 No detailed charge history or breakdown
- 🖼️ No receipt images or documentation
- 🌐 Poor postcode/address lookup functionality
- 🔄 Auto-pay setup frequently fails
- ⚠️ Doesn't notify of missed payments in advance

**Commonly reported bugs**

- Update required error appears even with latest version installed
- Infinite loop requiring app update that doesn't exist
- Verification emails not being sent or arriving as spam
- Validation email links don't work
- Account creation fails without explanation
- App crashes and becomes unusable
- Login credentials not retained between sessions
- Password field won't accept copy/paste
- Special characters not allowed in passwords
- App logs out unexpectedly
- Payments show as pending but don't process
- Duplicate charges being applied
- App doesn't recognize vehicle registration
- Charges not appearing in payment history
- Bad gateway errors preventing payment
- App won't load in landscape mode
- Autofill from password managers not working
- Payment details not being stored despite account creation
- App freezes during payment process
- Inconsistent data between app and website

**Most requested features**

- Apple Pay and Google Pay integration
- Email-based login instead of customer ID
- Biometric authentication (Face ID, fingerprint)
- Password manager and autofill support
- Auto-complete for address and payment details
- Payment confirmation emails
- Detailed charge history with dates and times
- Receipt images and documentation
- Ability to pay multiple days at once
- Better postcode/address lookup
- Show exactly which zones were entered and when
- Transparent charge breakdown before payment
- Persistent login (stay signed in)
- Integration with main TFL app
- 24/7 customer support
- Clearer messaging about what 'IS DUE' means
- Refund request functionality
- PCN payment recognition
- Vehicle exemption status checking
- Payment history with transaction details

## Recent user reviews (10 of 181)

All indexed reviews: https://appshunter.io/ios/app/tfl-pay-to-drive-in-london/id1453378287/reviews.md

### 1/5 — TfL are scamming Londoners

*2026-08-16, version 4.7*

App is absolutely trash and a scam making money out of Londoners . They cancelled my autopay without notifying me then sent me 3 £180 fines which they insisted I had to pay. 

My autopay account can’t be reinstated and asks me to pay off my balance despite being £36 in credit, and every time I try and go through the process of sorting it out it doesn’t work and tells me something went wrong.

I’ve emailed them about the issues and only been provided with a number in response. Once I rang the number they assured me to just pay off the balance despite me trying to explain to them I was in credit. Then every time they said they would transfer me to a pay line the phone cut off. This happened 3 times.
My auto pay has still not been sorted. So if I forget to pay I’m fined £90. Now I can’t even log into the app and have no way of recovering my password.

This is the single worst app on the store and should be removed immediately and TFL need to be investigated for the abysmal service they are providing to Londoners.

I am disgusted.

### 1/5 — Worst App

*2026-06-29, version 4.7*

Wont accept visa cards, only payment method is via creditcard, why nothing else? I needed to pay for 3 days and had to manually type all of my data for each day and pay each day seperately. And the payment didnt even worked. 

This app is a complete disaster. Every Parking lot in Germany has a better payment method then this.

### 1/5 — Gives misleading results

*2026-06-29, version 4.7*

The app will tell you need to pay a charge regardless of whether you actually entered the congestion zone or not.

It looks at the DVLA records to determine if your car meets the criteria to be charged.  Which is probably all cars now!  Making the app kind of pointless.

I don’t think there is a way to check if you entered a chargeable zone and need to pay.  Makes me wonder how many people have paid when they didn’t need to.

### 5/5 — Nickel

*2026-05-21*

Fonctionne parfaitement lors de mon séjour à Londres auto pay nickel

### 1/5 — Very poor App

*2026-05-09, version 4.7*

So many things wrong it beggars belief, when putting in your registration number it suggests you need to pay congestion and tunnel use, even if you didn’t use them on a given day.
After setting up an account, you cannot assign your registration numbers to it, you have to enter the registration each time.
The user account number is superfluous, should be keyed by email, everything else is.
Doesn’t surprise me though given everything Khan has done, if you have a car it’s best not to drive in London anyway, don’t go unless you have to!

### 1/5 — Awful app

*2026-04-24, version 4.7*

Awful app, company just trying to rinse everyone’s pockets with fines then make it difficult to pay

### 1/5 — Embarrassing

*2026-04-05, version 4.7*

Words fail me.  It is almost as though tfl are deliberately making it difficult for drivers to pay the charges so that they can levy fines!

### 1/5 — Disgusting

*2026-03-29, version 4.7*

I forgot to pay and the next day I remembered that I have to pay to go through the tunnel and two days later they sent me a letter saying I was being punished. This is disgusting behavior. And how can you have to pay for a tunnel when the tunnel was built with taxpayers' money???!!!

### 1/5 — Wont accept card payments

*2026-03-25, version 4.7*

Considering this country charges you for breathing I was rather surprised they would not accept my money. But then I forgot if I don’t pay them within 2 weeks the fine gets doubled. Go London!

### 1/5 — TFL “every journey’s a balls up”

*2026-03-18, version 4.7*

Making things difficult for working people as per usual. Imagine you’re an old Doris and you’re not up to date with technology, you have to go around the houses to make a one off payment. Sadiq Khan is a disgrace should never even been considered as “Mayor of London” he’s a conniving grubby little parasitic molerat.

## Frequently asked questions about TfL Pay to Drive in London

### What is the TfL Pay to Drive in London app?

This app allows drivers to pay for various charges related to driving in central London. These include the Ultra Low Emission Zone (ULEZ), Congestion Charge, and Low Emission Zone (LEZ) fees. It also provides tools for managing your account and payment history.

### What charges can I pay for using this app?

You can pay for the Congestion Charge, ULEZ, and LEZ charges. The app also allows you to pay for Penalty Charge Notices. You have the flexibility to pay for charges incurred yesterday, today, or tomorrow.

### Is the app free to use?

Yes, the TfL Pay to Drive in London app is free to download and use. The app itself does not charge any fees; you will only be paying the required driving charges for the zones you enter.

### Can I check if a location is within a charging zone?

Yes, the app includes a feature to view a map of the charging zones. You can also check if a specific postcode is located within a charging area, helping you plan your journeys.

### What are the benefits of signing up for Auto Pay?

Signing up for Auto Pay through the app can help you save money on your daily Congestion Charge. It automates the payment process, ensuring you don't miss a payment and potentially benefit from reduced rates.

## Version history (last 5 releases)

### 4.7 — 2026-01-02

This release is to update our App with changes to the Congestion Charge and new tiered Cleaner Vehicle Discount for electric vehicles

### 4.6 — 2025-05-21

This release is to implement bug fixes when selecting a date and charges on Pay to drive

### 4.5 — 2025-05-13

This release is to implement bug fixes for Pay to drive and improve functionality to support Blackwall and Silvertown tunnel charges

### 4.4 — 2025-04-06

This release is to implement new functionality to support Blackwall and Silvertown tunnel charges

### 4.3 — 2025-01-23

This release is to deploy a technical change which does not impact our customers

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## More apps by TfL

- [TfL Oyster and contactless](https://appshunter.io/ios/app/tfl-oyster-and-contactless/id1179420088)
- [TfL Go: Plan, Pay, Travel](https://appshunter.io/ios/app/tfl-go-plan-pay-travel/id1419541638)

All apps by TfL: https://appshunter.io/developer/974792286

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*