# TfWM- Powered by Swift

> West Midlands transport planner, ticket buyer, and Swift card manager. (iPhone/iPad app by West Midlands Combined Authority.)

- Source: https://appshunter.io/ios/app/tfwm-powered-by-swift/id1513880983 (this page in markdown: same URL + `.md`)
- Developer: [West Midlands Combined Authority](https://appshunter.io/developer/494592085)
- Category: Travel
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 49 MB
- Languages: English
- Released: 2021-07-19
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tfwm-powered-by-swift/id1513880983/reviews.md

## What is TfWM?

Get everything you need to travel around the West Midlands with ease, when you download the TfWM app (Formerly Swift App). View departure times for bus, train and tram, find your nearest mode of transport, manage your Swift account, find and buy transport tickets on the go, plan a journey, and book car hire quickly and simply.

Please note: If you have an older device you may experience some slower loading times. 

For Swift customers, account switching is not available yet within the app. 

Purchases made for any child linked accounts will not be valid in the app. For now, please continue to buy those products and manage your account online. 

If you would like to set up a child account, you can still do this online. 

Features: 
• Instantly find and buy transport tickets for your West Midlands travel 
• No need to visit a travel shop or go to a Swift Kiosk, top-up your Swift card on the go 
• Payment made simple, pay for tickets using Debit/Credit card 
• Collect your products on your Swift card using the Swift Collector 
• Use our handy locator map to find your nearest mode of West Midlands transport 
• Keep up to date with the latest departure times for bus, train and tram
   · Add all modes of transport as favourites (bus stop, tram stop, train station, cycle bay, car hire, car club)
   · Manage your favourites by renaming them or removing them from your favourite list
   · Quick access to departure information from your homepage • Explore our new transport services and book car club, hire a car or a bike
• Easily plan a journey and find the best route to get you to your destination quickly 
• Know everything about your ticket including when you need to collect and when your ticket will expire 
• View your latest Swift card balance and never get caught out with negative funds 

We all lead busy lives and want life to be as simple as possible. So why shouldn’t travel be just as simple? The TfWM app makes this possible, combining all your West Midlands transport needs in one place, at the touch of a button. Whether it’s checking a train, bus or tram time, locating the nearest bus stop or train station, topping up your Swift card or planning a journey, this app can make West Midlands travel easy. 

There’s no need to sit in front of a laptop or go to a shop to manage your travel needs. You can buy transport tickets in advance or just before you travel. Jump on the bus and plan a journey whilst you’re travelling. You can check your next connecting transport service to see if there are any delays. Quickly find an alternative route for when there is a traffic jam or road incident. Beat the rush by knowing when your next bus is arriving. Your Swift account, your tickets, your departure times and your transport service locator all on your phone in one smart app. 

The TfWM – Powered by Swift app is the smart way to travel around the West Midlands. Use your app for Birmingham travel, Coventry, Wolverhampton, Dudley, Sandwell, Walsall and Solihull. You can also use it to locate many transport services including, National Express bus, West Midlands Trains and West Midlands Metro. 

If you’re new to Swift, you can use the app to create an account. Find and buy the transport ticket you need for your journey, whether it be for Birmingham travel, Coventry travel, a Monthly ntrain or Monthly regional travelcard. You can then use your phone to collect your transport ticket on your Swift card and start travelling. It’s as simple as that. 

https://www.tfwm.org.uk/swift-and-tickets/ 

A card production time applies to new customers. New customers will need to wait 7 days to receive their Swift card before they can start travelling. 

NFC is required to use the Swift Collector feature within the app. You will need to have an Apple iPhone 7 or later with iOS 13.

## Key features

- View bus, train, and tram departure times
- Find nearest transport modes
- Manage Swift card account
- Buy and top-up transport tickets
- Plan journeys and find routes
- Book car hire and car club services
- Add and manage favourite transport locations

## Recent user reviews (10 of 76)

All indexed reviews: https://appshunter.io/ios/app/tfwm-powered-by-swift/id1513880983/reviews.md

### 1/5 — Fix it.

*2026-02-28, version 2.11.2*

Shoddy UI, bugs constantly, barely works, I can’t buy my nbus ticket and now
i’m stuck in the middle of nowhere, thank u tfwm

### 1/5 — Frustrating

*2026-02-23, version 2.11.2*

Trying to top up my swift card and renew my monthly train ticket, I’ve paid but whenever I scan on swift collector it doesn’t show the ticket I just paid for! How can I go about getting my ticket onto my card??

### 2/5 — Payment system’s a disaster

*2026-02-15, version 2.11.2*

Why not include Apple Pay? And why rely on a physical card? Just give us QR codes. This system is unnecessarily complicated.

### 1/5 — Not usable

*2026-02-13, version 2.11.2*

This app is horrible and a pain to use. Everytime I try to scan my card there is always an error. I can never redeem my tickets for my card straight after I get them because I’m messing with this app trying to get it to work. It’s been very annoying and you guys have abandoned both apps for some silly reason so if you’re reading this. Fix this

### 1/5 — Not user friendly

*2026-01-15, version 2.11.2*

Every single time I try to log in it goes blank. I've uninstalled and installed so many times and it's still like that. Please upgrade

Edit: my first review was 5 months ago and it is still hasn't changed. Your website is not friendly user and your app doesn't work. I get so frustrated every single month I need to top up my card! You mostly have 1 star review and you still haven't fix anything. Useless!

### 1/5 — Doesnt even open it just crashes

*2025-12-31, version 2.11.2*

Installed, tried to open and it crashes.

What happened to the old Net WM app that you could check bus and train times, stop locations, disruptions, journey planner etc?

Its absurd that the old app was discontinued what are people supposed to use now?

### 1/5 — Doesn’t load swift cards

*2025-12-15, version 2.11.2*

Absolutely awful, I bought an expensive ticket and was never able to load it onto my card through the swift collector. Rubbish and a waste of money

### 1/5 — Fix the app

*2025-12-08, version 2.11.2*

There is no excuse for the login section of the app to not work. Fix this immediately lazy developers!

### 1/5 — Terrible

*2025-12-06, version 2.11.2*

The app doesn’t work properly. I log in and then get a blank screen. Also the journey planner doesn’t work!

### 2/5 — Fix the app

*2025-11-03, version 2.11.2*

It won’t let me sort out my bus pass if the swift collector, nor will it in any of my other family’s phones, how am I supposed to rely on this app if it won’t let me do my bus pass and use the buses

## Frequently asked questions about TfWM

### What does the TfWM app do?

The TfWM app helps you travel around the West Midlands by providing real-time departure times for buses, trains, and trams. It allows you to find nearby transport, manage your Swift account, buy tickets, plan journeys, and even book car hire or car club services.

### How do I buy tickets with the TfWM app?

You can instantly find and buy transport tickets for your West Midlands travel directly within the app. Payment is made simple using a Debit or Credit card. You can top up your Swift card on the go, eliminating the need to visit a travel shop or kiosk.

### Is the TfWM app free to use?

Yes, the TfWM app is free to download and use. While the app itself is free, you will need to purchase transport tickets and potentially other services through in-app purchases.

### What West Midlands areas does the app cover?

The app is designed for travel around the West Midlands, covering areas such as Birmingham, Coventry, Wolverhampton, Dudley, Sandwell, Walsall, and Solihull. It aims to simplify travel across all these regions.

### Can I manage child accounts in the TfWM app?

Currently, account switching for child linked accounts is not available within the app. Purchases made for any child linked accounts will not be valid in the app. For now, you need to continue to buy those products and manage your child's account online.

## Version history (last 5 releases)

### 2.11.2 — 2024-09-05

Remove child in the app features

### 2.10.5 — 2024-07-10

Retention of feedback selection after app close

### 2.10.3 — 2024-06-24

Banner addition for disruption information

### 2.9.7 — 2024-02-22

updated tickets link

### 2.9.3 — 2023-10-11

Map improvements and bug fixes

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [WMR: Train Tickets & Times](https://appshunter.io/ios/app/wmr-train-tickets-and-times/id1316102179) | 5.0 (8) | Free | Travel |
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## More apps by West Midlands Combined Authority

- [SwiftParking](https://appshunter.io/ios/app/swiftparking/id1497512932)
- [Swift Collector](https://appshunter.io/ios/app/swift-collector/id1500287021)
- [TfWM - Information & Tickets](https://appshunter.io/ios/app/tfwm-information-and-tickets/id6738204545)

All apps by West Midlands Combined Authority: https://appshunter.io/developer/494592085

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*