# TGI Fridays UK — user reviews > 54 indexed App Store user reviews of TGI Fridays UK by Thursdays UK Limited, rated 4.74/5 from 36,306 ratings. - Source: https://appshunter.io/ios/app/tgi-fridays-uk/id994277550/reviews - App overview in markdown: https://appshunter.io/ios/app/tgi-fridays-uk/id994277550.md ## Newest reviews (16 of 54) ### 3/5 — Miss *2026-08-23, version 2.7* Bruschetta pasta, over cooked pasta no flavour ### 5/5 — Birthday / Xmas Treat *2025-12-02, version 2.7* Jordan was absolutely amazing looking after our table from start to finish. Totally recommend having Jordan as your waitress if you ever visit Braintree Freeport ### 5/5 — India first time *2025-11-22, version 2.7* Excellent food great staff relaxed atmosphere ### 5/5 — Review *2025-11-20, version 2.7* Superb food and service by Ryan s ### 5/5 — Braintree *2025-11-15, version 2.7* Love the service, Mandy is an amazing server. 5* ### 5/5 — Fantastic customer service and delicious food *2025-11-09, version 2.7* Delicious food and amazing customer service. ### 5/5 — Great food poor service *2025-11-01, version 2.7* First time at TGI for my birthday, halloween night. The food was lovely, however the service was very poor. The waitress was so miserable, hardly said a word, mumbled. The service was very slow, although the restaurant was quiet and plenty of staff! At one point a couple came in and sat near us, they were given menus and then ignored, the staff were huddled together chatting, this later asked if her order could be taken and was told someone would be with her shortly, they carried on chatting and eventually this couple left, it was disgraceful, the staff just didn’t care, another couple had to ask for their desserts as they were taking so long! We were there for 2 hours and no member of staff asked if we needed any more drinks, was our food ok etc, we were just ignored! Shame as this was my birthday treat and the food was great but the staff need a lot of training and a kick up the backside! ### 5/5 — Mr Thomas *2025-09-06, version 2.7* I am celiac and without a doubt you can eat here with no concerns at all which is just so refreshing ### 4/5 — Good service *2025-09-06, version 2.7* Priya was very good - great service. ### 5/5 — Staff *2025-09-02, version 2.7* Really helpful staff ### 2/5 — Non responsive *2025-08-28, version 2.7* The amount of times I’ve tried to access the app and it either doesn’t recognise my account or just doesn’t load at all. Ridiculous ### 5/5 — Excellent *2025-08-21, version 2.7* Fantastic meal out, Kirsty was a fantastic host, would definitely recommend ### 5/5 — Last min trip *2025-08-19, version 2.7* Louisa H was brilliant really friendly and helped with our order with portion sizes overall great experience ### 5/5 — Mrs mulvanny from ghills *2025-08-16, version 2.7* Banging troops ### 5/5 — Was a nice visit the waiter was lovely *2025-08-15, version 2.7* Rosie w very good service she was very attentive and nice great energy and she is 10/10 ### 5/5 — Jamie was fab! *2025-08-02, version 2.6* Great meal tonight and the kids loved the balloons and candy floss! ## Most critical reviews (10 lowest-rated) ### 1/5 — Service at the bar area *2026-02-08, version 2.7* Asked for a strawberry milk shake the syrupy had run out it tasted like vanilla ice cream when I said this to her she said that’s as good as it gets have something else, the service was always quite good years ago but going down hill fast, just needs a manager behind the bar, restaurant staff are good just to show it’s not a disgruntled customer ### 1/5 — Never again *2025-11-16, version 2.7* Long waiting, no adult serving poor children running like headless chickens. No organisation and food hardly warm A ### 1/5 — Paul *2025-11-01, version 2.7* Meadowhall ### 1/5 — Telford *2025-10-28, version 2.7* Staff good, but because short staffed an awful wait for service !! ### 1/5 — Very Expensive, not worth for money. The food taste was really poor. *2025-06-15, version 2.6* Very Expensive, not worth for money. The food taste was really poor, specially cajun pasta was very poorly made. ### 1/5 — 90 mins Bottomless wings *2025-05-28, version 2.5* Went to celebrate my daughter’s birthday. The service was really slow. We didn’t get value for our money. Had to wait 25 in between the servings. Our fries were cold while we waited for the next round. ### 1/5 — Shocking prices *2025-05-27, version 2.5* When visiting TGIs tonight, the staff were lovely but how TGIs can charge £20 for the smallest chicken burger and chips is shocking. Would definitely never return to any TGIs again as it’s a complete rip off establishment and the company should be ashamed of themselves! ### 1/5 — Dinner with my familly at tgi *2025-04-09, version 2.5* The service the food was very bad. Never again ### 1/5 — Disappointed birthday/Mother’s Day *2025-03-30, version 2.5* I don’t know where to start waited 15 minutes for drinks order to be taken then a further 15 for drinks to turn up Finally ordered our food one of the steaks was cold was told they would reheat it was microwaved come back steaming and tough totally run out of lager completely then tried to give me a alcohol free beer then when I pointed this out gave me some gluten free rubbish tasted disgusting should not even serve that The price of the food compared to what you get is ridiculous The place could do with a good clean as well especially the toilet don’t hold onto the handrail up the stairs you’ll get stuck AVOID THIS PLACE WASTE OF MONEY ### 1/5 — Downhill *2025-02-22, version 2.5* A Gone downhill, dirty wine glasses, sticky table, food on the seats. I can’t even navigate from the title into the main review. Needless to say I won’t use TGI’s anytime soon. The food was cold, yet for a few hors d’oeurves, and a cold smashed burger, drenched in sauce. A can of Dr Pepper, a ropey old IPA and ignoring the dirty wine glass the contents was awful too. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing meal *2026-07-21, version 2.7* Katie our server was lovely and so attentive to our needs on our meal out ### 5/5 — Birthday lunch *2026-07-12, version 2.7* Looked after by lovely Katrina ! Thank you xxxx ### 5/5 — Outstanding service *2026-05-30, version 2.7* And fabulous food. Well done TGI metrocentre ### 5/5 — Our TGI Friday visit *2026-04-09, version 2.7* Thank you Louis for the great service. You made our visit fun and very enjoyable We will be back ### 5/5 — Molly great server *2026-04-08, version 2.7* Lovely visit for birthday , molly made t special ### 5/5 — Mr *2026-04-04, version 2.7* Fezile ### 5/5 — Cheadle TGI *2026-03-15, version 2.7* Fantasy food and service ### 5/5 — Brilliant service *2026-01-04, version 2.7* We had a lovely time for our daughters 11th birthday. Jessica was our waitress and looked after us! Super friendly and food was spot on! ### 5/5 — Feed back *2026-01-02, version 2.7* Very good service by Laura ### 5/5 — Great food *2025-12-30, version 2.7* Great food and amazing staff --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*