# TGSRTC Official Online Booking — user reviews > 55 indexed App Store user reviews of TGSRTC Official Online Booking by Telangana State Road Transport Corporation, rated 2.60/5 from 5 ratings. - Source: https://appshunter.io/ios/app/tgsrtc-official-online-booking/id1201934852/reviews - App overview in markdown: https://appshunter.io/ios/app/tgsrtc-official-online-booking/id1201934852.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (15 of 55) ### 2/5 — Wrong Rate fare *2025-10-12* While check and till selection of seat different price 800 and at time of booking/making payment it shows 1200 its huge difference ### 2/5 — Tracking Error *2022-12-18* Need more to work and enhance the application for location tracking and some other Bugs ### 1/5 — Live tracking *2020-11-13, version 2.0.4* Please include the option of live tracking for TSRTC buses. ### 1/5 — Fraud & Fake *2019-10-04, version 2.0.4* This app is worthless. They will deduct the money and a cartoon comes up saying “something went wrong”. And they never refund ur money. Going to initiate a consumer court complaint soon. ### 1/5 — Unable to login to app *2019-08-29, version 2.0.4* My user name is having a space character in between first and last name and space is not adding to the text field after tapping on space button in triggered keyboard..,Not allowing me to login to app where as I can login in website but not have an option to change the username.., Not good for an travelling app with an issue like this .., very bad.What if I found it on my travelling day .., how would the product team missed it..,Not happy with that issue so giving a single star .., Once issue is resolved will consider to change the ratings.., ### 1/5 — Very bad *2019-08-09, version 2.0.4* Telangana govt plz look into it sir the app is not at all working for anything ### 1/5 — Worst bus service *2019-07-10* Booked a bus from Hyderabad at 4 pm and the bus driver did not start the bus till 5 pm. Bus came to stop at 4:30, they are more worried about filling the bus than going on time. Worst buses absolutely garbage.i would suggest don't book tickets before go to the bus stop and get into the bus which is about to leave the station. ### 1/5 — Not allowing to book ticket in iOS 12 version *2019-03-04* I have tried to book a ticket in iPhone 7 Plus with iOS 12 version, application is not allowing to book the ticket. After I selected the payment mode it is showing as session timed out, even though I logged in just before also. Even I tried to enter the credentials also, app is continuously refreshing it is not allowing to enter the details. Even it is not allowing to login with my credentials also, it is continuously showing as invalid user name and password message. ### 3/5 — Login name issue *2019-02-13, version 2.0.2* Unable to login through app if username is abc def. The app is not accepting username which contains space between words in username. I am able to login through browser. Please fix this major issue. ### 1/5 — Login never worked *2019-02-03* Tried to create account , buttons wont respond. When tried to re-register it says email already in use. Tried to login says invalid credentials!! ### 1/5 — Password reset error *2018-12-26, version 2.0.2* This app is not allowing the user to reset the password post password expiry. ### 1/5 — Payment failure *2018-11-08* If u r logged in and try to book a ticket, the booking fails at payment gateway. It throws an exception. This issue has been for months. This issue is replicable on desktop site as well. Not sure why no action is taken to resolve this issue when you have such a large customer base. Pathetic service. The workaround is log out and you can book a ticket but you cannot cancel it at all. It shows error ‘Invalid user’. ### 1/5 — Not working in iPhone *2018-11-08, version 2.0.2* Payment not happing after selecting the seat and rest details. Not good in iPhone atleast ### 1/5 — app doesn't work *2018-10-23, version 2.0.2* it had beed smooth until last update but since many days iam unable to book tickets atleast iam unable to search for available busses also, after typing from and to location the app closes automatically, please sprt out the issue soon ### 1/5 — Please don’t develop the app if ur not capable *2018-10-21, version 2.0.2* Please don’t develop the app if ur not capable . ## Most critical reviews (10 lowest-rated) ### 1/5 — Regarding user interface and interaction *2025-09-26* I didn’t see this much worest app in my life when I do payment for ticket the money is deducted from my account but when u go back to check my ticket ticket is not generated 🫠 ### 1/5 — UI is not Good - Bugs *2025-05-22* When we try to search a bus from source to destination, it will display some buses available so when we scroll down and open a bus details and when we go back, it will show the bus again from the start. Ideally, it should show from the bus which we have selected. ### 1/5 — Unwanted refresh, no boarding and dropping point filter *2025-04-26* The developer should have mind in developing the app, the app keeps on refreshing every time making the selection very very hard, selection of boarding and dropping point in filter doesn’t work, overall an useless app ### 1/5 — Unable to Register/Signup or Login *2025-04-04* Worst Application and don’t know who designed or created. Even though an intern or fresher can create better than this. In this app everything is failure. ### 1/5 — The worst interface and useless *2025-04-03* This is the worst design and development of I have ever seen. Old interface accounts are not migrated. I am not able to sign up for new account. sign up does not send any otp to either mobile or email. In nutshell I can not book any ticket from this app. What is the use of this app. ### 1/5 — Worst App *2024-01-25* No tracking functionality, payment not working worst customer service ### 1/5 — Never works *2023-12-03, version 3.0.3* Useless app which never works. ### 1/5 — Worst app *2022-08-29* Very very slow ### 1/5 — Worst app *2021-11-15, version 2.0.4* This app is not working. I have searched tickets for Hyd to GDK and vemulawada to gdk. No buses available for any location. App is not in working condition ### 1/5 — New user Registration does not work *2021-01-15, version 2.0.4* Tried to register but it failed, basic functionality is not working ## Most praised reviews (10 highest-rated) ### 5/5 — app crash *2018-10-16* App keeps crashing all the time. please fix this asap ### 5/5 — Flawless *2017-05-09, version 1.1* Just one word. Flawless. Did not expect TSRTC would come up with such an app for iOS. Liked it very much.. ### 4/5 — Reliable and Growing Better *2025-04-21* I’ve had multiple experiences traveling with Telangana State Road Transport Corporation (TSRTC), and overall, I’d say it’s one of the more reliable public transport services in India. The buses are generally on time, the staff is polite, and the ticketing process—especially with online booking—has become very convenient. The Palle Velugu services are a lifeline for rural connectivity, while Super Luxury and Rajdhani A/C buses offer decent comfort for longer intercity routes. The newer buses are well-maintained, and the introduction of electric buses in Hyderabad is a welcome step toward sustainability. What I really appreciate is their focus on safety and affordability. TSRTC makes travel possible even in remote areas where private operators don’t reach. Still, there’s room for improvement in cleanliness and frequency during peak hours on certain routes. Needs better cleanliness and more punctuality on rural routes ### 4/5 — User friendly *2018-09-26* This app is easy to use and very easy to book the tickets. Only flaw i wish will be rectified in the next update is that the app does not save the payment method or card information or atleast the passengers name. I wish to see an option to add passengers names and use the same frequently. Overall its quite good! based on my experience Thanks ### 4/5 — Simple, Fast and Beautiful *2018-04-07* This TSRTC app is now simple, fast and beautiful and also pure iOS app. One suggestion: please push travel/ ticket history for transactions which are done on website. ### 4/5 — Show the seat orders and availability *2017-08-27, version 1.3* It's a great idea to have no of buses from Hyderabad to Nizamabad at various stages. Its great app for iOS and have smooth transition facilities. But I couldn't see any seat orders showcase and the availability. Every time I book a seat it goes to #1 without my knowledge. Better if it shows the seats order and pre booked one !!!! ### 4/5 — Include urban transportation to the app *2017-05-04, version 1.0* It could have been better if you added city bus tracking system to the app I'm hoping that this app will become complete package for customers ### 3/5 — unable to login *2020-01-24* My user name contains with a space letter but i couldn’t type space while login. with out space showing invalid details. ### 3/5 — Amazon Pay and UPI Should be integrated *2019-08-02, version 2.0.4* Not much of a difference from other state apps but the payment ways are very less .... they can add Amazon pay and other wallets and UPI should also been introduced here ... UI is just okay ... can be improved more ### 3/5 — In my iPhone the app is not working and it was not opening *2019-06-16, version 2.0.4* Fault --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*