# Thai Chili 2go — user reviews

> 90 indexed App Store user reviews of Thai Chili 2go by Lunches and More, LLC, rated 4.81/5 from 7,620 ratings.

- Source: https://appshunter.io/ios/app/thai-chili-2go/id1599374941/reviews
- App overview in markdown: https://appshunter.io/ios/app/thai-chili-2go/id1599374941.md
- Rating breakdown: 5★ 6,619 · 4★ 475 · 3★ 111 · 2★ 47 · 1★ 143

## What do users think of Thai Chili 2go?

Overall sentiment: negative

**Pros**

- 🚀 Easy to navigate
- 👍 Convenient rewards transfer
- 💯 Consistently delicious food
- 🤗 Friendly and caring staff

**Cons**

- 🐛 Buggy and unreliable app
- 🤯 Frustrating login and account issues
- 💸 Compulsory tipping in the app
- 🤔 Lack of communication about app changes

**Commonly reported bugs**

- Order placement errors
- Rewards and points not tracking properly
- Incompatibility with certain devices and platforms
- Login and account issues

**Most requested features**

- Guest checkout option
- Improved cross-platform login and account management
- Seamless integration of rewards and points
- Better communication about app updates and changes

## Newest reviews (13 of 90)

### 4/5 — App is annoying food is great

*2026-07-14, version 48.0.3*

The food is great. The app is a headache

### 3/5 — Rewards

*2026-07-08, version 48.0.3*

I find it very difficult to add a reward at the beginning of my order. Would be good if you made it easier for anyone to add a reward to their order…

### 5/5 — Amazing

*2025-11-20, version 47.0.1*

Quality Thai food at reasonable prices served quick! This is my go-to for a Thai food quick fix. Panang curry is the best!

### 3/5 — Annoying bug

*2025-11-16, version 47.0.1*

I love the food and was impressed with the quite intuitive app,  but tonight I changed my mind sad changed from pickup to delivery. After hitting the pay button, I got a message to please try again later. Thereafter whenever I tried to place an order, as soon as I tapped the cart icon, I would get a message that my cart wasn’t empty or had expired and presented a button to clear the cart and try again.  Upon pressing that button, the app crashed, every time, until I deleted the app and redownloaded it from the App Store.

### 5/5 — Great Food

*2025-11-07, version 46.1.26*

Always friendly service and yummy fresh food

### 5/5 — A little difficult

*2025-10-18, version 46.0.0*

My order was difficult to maneuver. I was kicked out and had to redo it. I was told there was a glitch!  Can wait to try the food here!

### 5/5 — Wow-wonderful!

*2025-10-04, version 45.9.1*

Sean very helpful with info and Trinity helped with ordering and the app!! They’re the best. Can’t wait to try the food. Glad to know it’s the real deal no MSG and everything is cooked to order!!

### 5/5 — Good food

*2025-09-24, version 45.8.0*

Very delicious Thai Red Curry dish!!

### 2/5 — Food good but app awkward and not user friendly

*2025-09-22, version 45.8.0*

I like this restaurant for the fresh and flavorful product, but the app is awkward to navigate and makes it difficult to redeem rewards and coupons.

### 5/5 — Obsessed!

*2025-09-17, version 45.8.0*

I seriously love this place SO much! I’ve tried a ton of Thai places and this is by far the best one I’ve ever tried. They always cook their vegetables completely through, which never seems to be the case at other places. It makes all the difference when the food is actually cooked thoroughly. Also their flavor profiles are just on point and always consistent. I usually alter my order quite a bit and a lot of places either don’t allow that or just don’t do it at all sometimes. But Thai Chili 2 go has never let me down. They get it right every single time. I am so grateful to have found this place, it’s truly amazing!

### 5/5 — Favorite go to to-go place!

*2025-08-17, version 45.2.0*

We love Thai Chili 2 Go SO much! It’s a family favorite, with 4 generations enjoying together! The staff is always friendly! The food is great quality with huge portions and all at an affordable rate! Highly recommend!

### 5/5 — Great option!

*2025-08-09, version 45.2.0*

Food is always hot and freshly made!!

### 5/5 — Yummy

*2025-07-31, version 45.0.2*

Love this place

## Most critical reviews (10 lowest-rated)

### 1/5 — Thai Bucks

*2026-07-03, version 48.0.3*

Tried to use and kept telling me that I was unable to get a Thai Tea. Seriously?

### 1/5 — spam notifications

*2026-05-08, version 48.0.3*

even turning ALL notifications OFF in the app settings itself, they STILL send spam offers via app notifications. i've had to turn off notifications through ios directly to stop them. very misleading and a violation of apple store policy. i will be reporting.

### 1/5 — Time to update app

*2026-05-06, version 48.0.3*

Love the food but the user experience on the app is painful.  For such a simple menu this should be an easy app to use.

### 1/5 — Rewards doesn’t work

*2026-02-12, version 47.13.0*

Simple rewards don’t work.

### 1/5 — To Go Order using App

*2025-10-11, version 45.9.1*

Went to place an online order with a promo code that I received.  The App never gave me the option to enter the code.  This very misleading advertising

### 1/5 — Bad Experience

*2025-09-02, version 45.5.2*

I haven’t been to a Thai Chili in over 3 years.  When you changed your app I lost all my points.  I sent multiple emails regarding the issue, but I never got a reply.  No one at the restaurant could or would help me.  So I just stopped eating there.  I also spread the word & other people stopped eating there as well.  Your customer service is nonexistent.  Shame on you.

### 1/5 — Breach of User Privacy

*2025-08-27, version 45.5.2*

I’ve requested to delete the account I made with my  Apple ID several times however it remains active on my Apple account. I even emailed Thai chili’s customer service, they said it’s been deleted. It’s still active on my Apple ID account.

### 1/5 — This is about the rewards program

*2025-07-20, version 44.7.2*

So we haven’t eaten here for a few months and all the free stuff I’ve earned has expired.  My points expired some as recently as 13 days ago!   Reward points or free food should not expire. People don’t get to eat there as much as they like.To

### 1/5 — No reward when you sign up

*2025-07-18, version 44.7.2*

See above

### 1/5 — No sign up rewards

*2025-06-09, version 44.2.0*

Didn’t allow me to get the first order rewards

## Most praised reviews (10 highest-rated)

### 5/5 — Thai Love

*2026-08-16, version 48.0.3*

Great Food, Good Price, Friendly Staff…addicted to the Drunken Noodles!

### 5/5 — Every time

*2026-05-22, version 48.0.3*

So good every time!! I like the beef, the chicken, the sauces!! I love that I can create my food depending on my mood!

### 5/5 — Delicious food

*2026-05-09, version 48.0.3*

We love this Thai food! Always delicious and easy to order online.

### 5/5 — Awhatukee

*2026-05-08, version 48.0.3*

Every time I visit this location, the customer service is superb. It doesn’t matter who’s working. They are all so inviting and I have chosen to eat here some days just because of it. I’m leaving a review before I even go in and pick up my order because they never miss.

### 5/5 — Fresh & Fast

*2026-05-06, version 48.0.3*

Loving this new spot!

### 5/5 — Great food!

*2026-05-01, version 48.0.3*

Best Thai food ever.

### 5/5 — App is great and efficient

*2026-04-03, version 47.17.9*

The appt is Great! It’s quick and easy to use and convenient when you’re in a rush!

### 5/5 — Its Thai Time

*2026-03-11, version 47.17.2*

Thai Chili 2go has made it possible to have my favorite dish (curry and pad Thai combine) not only at a n affordable price instead of purchasing two separate items, but at such rapid speeds, it makes any time, a Thai Time!

### 5/5 — Amazing!

*2026-03-02, version 47.14.0*

Best Thai food ever!

### 5/5 — Great good

*2026-02-14, version 47.13.0*

Foods always fresh and hot, appreciate the restaurant so close to my house.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
