# Thaï Express Canada — user reviews > 74 indexed App Store user reviews of Thaï Express Canada by Entreprises Mty Tiki Ming Inc Les, rated 5.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/thai-express-canada/id1062935148/reviews - App overview in markdown: https://appshunter.io/ios/app/thai-express-canada/id1062935148.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Thaï Express Canada? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Great app - 👍 Good food - 👍 Works well - 👍 Simple and intuitive - 👍 Fast ordering - 👍 Customizable orders - 👍 Good deals - 👍 Convenient for pickup - 👍 Better than 3rd party **Cons** - 🐛 App doesn't work at all restaurants - 🐛 Rewards program barely works - 🐛 No immediate pickup option - 🐛 Staff not familiar with mobile orders - 🐛 No redemption menu for points - 🐛 App allowed ordering when closed - 🐛 Points not accumulating - 🐛 Useless app - 🐛 Error messages - 🐛 Doesn't have all options - 🐛 Disappointing - 🐛 Hard to design something so bad - 🐛 Can't order daily specials - 🐛 No offers showing up - 🐛 Gift card issues - 🐛 Can't scan card in store - 🐛 Error store phone not valid - 🐛 Bad gateway error - 🐛 Can't get order right - 🐛 No rewards earned - 🐛 App serves no purpose - 🐛 Allergy filter has no selections - 🐛 No spice level option - 🐛 No note section for spice level - 🐛 Points are useless - 🐛 Offers and promotions don't exist - 🐛 Signup error - 🐛 Terrible app - 🐛 No rewards or offers - 🐛 Order not to specifications - 🐛 Unable to order at random times - 🐛 Only half of website menu available - 🐛 Forces $1 promo - 🐛 Can't order with add-ons - 🐛 Painfully slow - 🐛 Order submitted but not charged - 🐛 App crashes constantly - 🐛 No food place makes an app like Starbucks - 🐛 Missing extra large noodle option - 🐛 Incorrectly says restaurant is open - 🐛 Crashes during signup - 🐛 Unusable app - 🐛 Slow and not optimized - 🐛 Account creation painful - 🐛 Dev error regarding billing - 🐛 Can't get create account - 🐛 Missing add-ons - 🐛 Price keeps going up - 🐛 Major glitch - 🐛 Constant error/can't log in - 🐛 No promotions - 🐛 Payment options need fixing - 🐛 Visa/Debit won't process - 🐛 Customer service nonexistent - 🐛 No phone number - 🐛 Automatic tips for takeout ridiculous - 🐛 Couldn't sign up - 🐛 Freezes at loyalty card setup - 🐛 Location services not working **Commonly reported bugs** - Rewards program barely works - Points not accumulating - App allowed ordering when closed - Error store phone not valid - Bad gateway error - Can't get order right - No rewards earned - Allergy filter has no selections - Signup error - Order not to specifications - Unable to order at random times - Only half of website menu available - Forces $1 promo - Can't order with add-ons - Painfully slow - Order submitted but not charged - App crashes constantly - Incorrectly says restaurant is open - Crashes during signup - Unusable app - Slow and not optimized - Account creation painful - Dev error regarding billing - Can't get create account - Missing add-ons - Major glitch - Constant error/can't log in - Payment options need fixing - Visa/Debit won't process - Customer service nonexistent - Automatic tips for takeout ridiculous - Couldn't sign up - Freezes at loyalty card setup - Location services not working **Most requested features** - Allow immediate pickup orders - Add redemption menu for points - Allow ordering daily specials - Show offers in the app - Allow ordering with gift cards - Enable scanning gift cards in-store - Improve allergy filter functionality - Add spice level option - Add note section for customization - Allow ordering with add-ons - Add extra large noodle option - Improve favorites functionality - Allow ordering for pickup at any time - Add missing menu items - Remove forced $1 promo - Add more add-ons like chopsticks, lime, sauces - Fix payment options for Visa/Debit - Provide a phone number for customer service - Allow adding automatic tips for takeout - Improve location services - Allow ordering from Starbucks-like app interface ## Newest reviews (11 of 74) ### 2/5 — Doesn’t have all options *2025-04-19* I can’t seem to order daily specials in the app. I also have never seen any offers show up in my offer section even though I get emails about special offer. This app is kind of disappointing. **Developer response:** Thank you for letting us know about your experience and bringing this to our attention. We are sorry that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 5/5 — Perfect *2025-03-05* Simple, easy to get the hang of and great food ### 5/5 — Great Canadian company *2025-02-15* Canadian company good food. Good service good price. Only complaint is what’s less rice. ### 4/5 — Good but.. *2025-01-26* Overall great. But i can't order with a gift card. I have money on the card and can see it in the app, but when ordering the card show $0 and says i have insuffisant funds. I also can't scan the card in store, the cashier has to write down the numbers manually. ### 5/5 — Wish there were more Offers *2025-01-22, version 2.1.2* Good App! Craving Good Thai food and Saving is always a good combination! ### 5/5 — J’adore *2025-01-20, version 2.1.2* Mirabel ### 5/5 — Best food. Best service! *2025-01-14, version 2.1.2* We order from here probably 5 times a month. We love the food and the guys working are always so friendly and accommodating. Love this place! ### 5/5 — Better than ordering from a 3rd party *2024-12-31, version 2.1.2* Good, quick, easy to use ### 5/5 — Tom yum soup *2024-12-14, version 2.1.1* This is my fav item on the menu! ### 5/5 — Great app *2024-10-25, version 2.1.1* Easy to use and understand, easy to customize your order ### 2/5 — Can’t Get Order Right +No Rewards Earned *2024-10-10, version 2.1.1* Can’t Get Order Right +No Rewards Earned Same Every Time!! ## Most critical reviews (10 lowest-rated) ### 1/5 — App or website not letting log in *2026-08-07* I just sign up today through app. Tried to login although get the code saying their is a token error. I tried on the website got the verification code but still not able to log in. Once I'm able to login then I will change my rating ### 1/5 — Suboptimal app *2025-11-07* Confusing, the rewards program barely works, you can only order for the future, not for immediate pickup. The user experience is not great. I tried to claim a promotion on my birthday, I had to awkwardly wait in front of the store for 15 minutes for my order to be ready, and the staff clearly don’t get mobile orders often, they didn’t call my name or anything I had to go in front and ask if the order on their counter was mine. And since there’s a barecode, I expected that I would scan and accumulate rewards while ordering in person, the staff member looked at me like I was an alien when I talked about the app and points. And worse of all I don’t even know what the points do, there’s no redemption menu anywhere. **Developer response:** We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 1/5 — App sucks *2025-07-14* This app doesn’t work at all restaurants. Nothing but problems **Developer response:** We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 1/5 — Allowed us to order when closed *2025-05-26* App allowed us to place our order, gave us a pick up time not to show up and store is closed **Developer response:** We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 1/5 — Doesn't work *2025-05-21* I eat at Thai ex once a week and always punch in my number on the machine in-store, but my points are still 50. Despite spending $30 at most. I contacted support and received no response, this app is just for decoration I guess. Pointless. **Developer response:** Thank you for letting us know about your experience and bringing this to our attention. We are very sorry that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 1/5 — App is *2025-05-17, version 2.1.4* USELESS ### 1/5 — Error store phone not valid *2025-05-11* Try order first time using app failed with title error message **Developer response:** Thank you for letting us know about your experience and bringing this to our attention. We are sorry that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 1/5 — The folks who make this clearly don’t use it *2025-04-04* It’s hard to design something so bad **Developer response:** We are sorry to hear that your experience was not up to standard! At your convenience, please fill out the following form so that we can better understand the situation and work to improve it: https://form.jotform.com/222678223150047 ### 1/5 — Incapable de me connecter *2025-01-03, version 2.1.2* Cela fait 2 mois que j’essaie d’utiliser l’application mais que j’en suis incapable: bad gateway… ### 1/5 — L’application sert à rien *2024-09-27, version 2.1.1* L’application sert à rien sauf commander en ligne. Aucune récompense ou promotion ## Most praised reviews (10 highest-rated) ### 5/5 — Legit *2026-05-02* Order the Food, Payment, Speed Wifi, and everything worked. 👍 **Developer response:** Thank you so much for your positive feedback! We're thrilled to hear that your order experience, including payment and the speed of our Wi-Fi, exceeded your expectations. It's always wonderful to know that everything worked smoothly for you. We appreciate your support of Thai Express and look forward to serving you again soon! ### 5/5 — Yummy *2025-12-11* Great app and food! **Developer response:** Wow! Thank you for your wonderful review, Zorka44! We’re thrilled to hear that you find our app great and enjoy the food at Thai Express. Your support means a lot to us! ### 5/5 — Easy To Use *2025-07-20* Great app to customize your order. ### 5/5 — Easy to use *2025-07-01* Very easy and works well ### 5/5 — Facile *2025-06-24* Toujours bon et frais ### 5/5 — Efficace *2025-06-05* Ca marche bien y j’economise du temps avec cette app ### 5/5 — Good *2025-05-08* L’app fonctionne très bien et est facile d’utilisation. ### 5/5 — Great deals! *2025-04-19* It’s a privilege getting a discount ### 5/5 — Good food *2025-03-31* Very good food, affordable and freshly done ### 5/5 — Fonctionne bien *2025-03-10* Bon rabais, rapide --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*