# Thanx — Loyalty Rewards — user reviews > 100 indexed App Store user reviews of Thanx by Thanx, Inc., rated 4.89/5 from 61,215 ratings. - Source: https://appshunter.io/ios/app/thanx-loyalty-rewards/id528044963/reviews - App overview in markdown: https://appshunter.io/ios/app/thanx-loyalty-rewards/id528044963.md - Rating breakdown: 5★ 56,815 · 4★ 3,231 · 3★ 607 · 2★ 151 · 1★ 406 ## What do users think of Thanx? Overall sentiment: neutral **Pros** - 👍 Great customer service - 🚀 Efficient and well-organized procedures - 💯 Excellent food quality and taste - 🥤 Complimentary beverages provided - 🧹 Spotless car cleaning inside and out **Cons** - 🤔 Complicated reward redemption process - 🔒 Privacy concerns with sharing credit card data - 🐛 App crashes and glitches - 🤯 Accidentally triggered sign-up instead of login - 🤷‍♀️ Inability to specify location for relevant rewards **Commonly reported bugs** - Reward points not properly saved or applied - Incorrect reward redemption by staff - Inability to log in or correct sign-up errors **Most requested features** - QR code integration for easier reward tracking - Ability to easily update credit/debit cards - Option to redeem rewards without credit card on file ## Newest reviews (12 of 100) ### 2/5 — Thanx software *2024-09-15, version 32.14.5* A customer- centric application would not require the cashier to watch the customer repeatedly tap “Redeem”. For a progressive restaurant chain, Thanx seems inconsistent with Flying Star’s image. ### 4/5 — Satellite Coffee ☕️ Never disappoints *2024-06-30, version 32.1.0* We love Satellite! The servers at the Alameda location are outstanding! We will miss Christina. 💜 ### 5/5 — Dewey’s pizza is Terrific *2024-06-12, version 30.0.24* Great pizza and salad ### 5/5 — Awesome service & great food! *2024-06-02, version 30.0.24* Enjoyed our dinner! Thank you! ### 5/5 — Worthington Dewey’s *2024-05-18, version 30.0.24* Great Service and Great Pizza ! We enjoyed our meal! ### 5/5 — Awesome service *2024-05-18, version 30.0.24* Everyone here is great and it’s a pleasure to come in! Best service anywhere ### 5/5 — Great food *2024-05-11, version 29.0.1* Great food, friendly Thank you! ### 5/5 — Miles was outstanding! *2024-04-12, version 29.0.1* Wow! Customer service at its finest!!! Mikes was incredibly attentive and extremely friendly!!! Loved hearing his story!!! Food was great as well and plenty of it!!! ### 5/5 — Why wouldn’t you? *2024-03-21, version 29.0.1* If you aren’t using the Thanx app you’re missing out. The schwag is da bomb! ### 5/5 — Great food • Service • Rewards *2024-02-28, version 28.1.0* Enjoy all the options and everything is always good! ### 5/5 — Colin is the best! *2024-02-15, version 28.1.0* Colin is awesome! Best server ever, gave great recommendations and everything was delicious! Thank you Colin!!!! ### 5/5 — Love Los Agaves and THANX ❤️ *2024-01-23, version 28.1.0* Thank you for always being an awesome place to eat ❤️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy - Offers Not Working Properly *2025-02-04, version 37.0.1* The coupons and offers in the thanx app and all the related apps are regularly messed up. I’ll try to add an offer and it will say it has already been used and then will disappear. Super annoying and frustrating. Now all the food apps are switching to thanx from level up. This app and the other food apps created by thanx are super glitchy. ### 1/5 — Daily spam notifications *2025-01-08, version 32.14.5* I receive daily spam notifications from Velvet taco. Yet the app says it doesn’t spam us w needless messages. Notifications should only be used for important messages. Trying to sell me a taco doesn’t qualify. I have an email folder for those types of messages, instead of interrupting my day. How do I turn this notification off for marketing messages? If I turn off all notifications, I loose other important communications since many things are not sent via email ### 1/5 — No response *2024-11-10, version 32.14.5* App shows I haven’t purchased since September but I come in at least twice a week. ### 1/5 — Super dumb app *2024-08-04* I followed all the steps, got the app all set up. I didn’t realize I had to load every single card I use when dining into the app! Super dumb! We only use a couple of cards but sometime my hubby pays and sometime I pay - it’s the same account but still if I don’t have his card loaded in the app I/we won’t get the credit. Idea - maybe require QR codes on the receipt that can be cross referenced to the app so I don’t have to go through the hoops of adding every card I use! 💡 What happens if I get a new credit card - I have to go and update this app?! Super super super dumb! **Developer response:** Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at support@thanx.com. ### 1/5 — Review *2024-07-22, version 32.1.0* I lost all of my $10 off coupons and I’m not very happy about it. I won’t be using you to cater anymore. ### 1/5 — Birthday rewards *2024-07-10, version 32.1.0* Very confusing to put WICH in the birthday reward and not be able to redeem a sandwich -.- ### 1/5 — So many push notifications *2024-05-28, version 30.0.24* There is no way to limit notifications. It would be nice to opt in to push notifications only when you have a reward. Even when I reached out there weren’t able to help with this. If you do get this app I would just turn off all notifications. ### 1/5 — Can’t delete app? *2024-05-06, version 29.0.1* Downloaded for a reward and now I can’t click the back button to delete my account. Even after deleting and reinstalling the app. There’s no way to login on the mobile web either. Not worth it. ### 1/5 — Accidentally hit sign up and won’t let me not sign up *2024-01-14* Your app is so dumb. I accidentally hit the sign up instead of the login and it keeps wanting me to sign up never letting me try to login at all. I even mistyped the email to sign up and it won’t let me back out and restart by trying to login. Plus, I accidentally mistyped the email and you are forcing me to finish signing up with an I correct email, never letting me get out and actually login or if I was trying to sign up, I can’t even correct the email I mistyped. Very dumb app. **Developer response:** Thank you for reaching out and letting us know! We sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at support@thanx.com with the details of your order and the issue you experienced? ### 1/5 — Doesn’t work at despite multiple redownloads *2023-08-30, version 16.3.1* Trying to get this app to work for a $5 off coupon I can’t access any other way. Despite multiple attempts to use, and w/ deleting and redownloading, I just land on a blank page that I can’t exit or move past. Very annoying fail app. ## Most praised reviews (10 highest-rated) ### 5/5 — Live Salty *2025-01-18, version 37.0.1* Always good food and the service was excellent. ### 5/5 — Amber *2024-12-02, version 32.14.5* Fantastic job always!!! I could never explain how awesome it is to have someone deliver great service! ### 5/5 — Great Roast Beef *2024-11-21, version 32.14.5* Best Roast Beef in town ### 5/5 — Red one *2024-11-14, version 32.14.5* Great place to go. They went and got the new Red One buckets for our popcorn ### 5/5 — Dewey’s Oakley *2024-11-04, version 32.14.5* Always do a great job! ### 5/5 — Guest *2024-10-20, version 32.14.5* Efrain is good waiter the best ### 5/5 — Thank you *2024-09-25, version 32.14.5* Great service ! Thanks ### 5/5 — Lunch visit *2024-08-16, version 32.2.3* Staff is super friendly! Fresh Food always hits the spot! ### 5/5 — Friendly and fast *2024-08-02, version 32.2.3* I love D’lite”!!! I have been going here for years and it never disappoints. The food is great, staff is friendly, and they get your food to you quickly. I always recommend out of towners here. Can’t say enough good things about this establishment. ### 5/5 — I’m Amazed!!! *2024-07-17, version 32.1.0* At how everyone is so wonderful at VG! Thank you for being a vital and healthy part of our community! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*