# The Alaska Club. — user reviews > 69 indexed App Store user reviews of The Alaska Club. by EGYM INC, rated 4.70/5 from 287 ratings. - Source: https://appshunter.io/ios/app/the-alaska-club/id986005253/reviews - App overview in markdown: https://appshunter.io/ios/app/the-alaska-club/id986005253.md - Rating breakdown: 5★ 226 · 4★ 44 · 3★ 9 · 2★ 1 · 1★ 7 ## What do users think of The Alaska Club.? Overall sentiment: positive **Pros** - 👍 Intuitive and easy-to-use interface - 📅 Convenient class scheduling and calendar integration - 📱 Barcode check-in feature eliminates need for physical card - 💪 Workout tracking and logging functionality - 🔔 Helpful notifications about gym closures and updates - ⚡ Quick access to class information across multiple locations - 🎯 Simple navigation and clean design - 🏋️ Syncs with cardio equipment at the club - 📊 Rewards and points tracking system **Cons** - 🐛 Frequent app crashes and stability issues - ⚠️ Crashes after updates requiring reinstallation - 🔄 Inconsistent workout data syncing and loss - ⏱️ App runs slow at times - 🚫 Limited equipment database with no manual add option - 🔐 Login and authentication problems - 📍 Clunky switching between location schedules - ❌ Lacks bookmarking or favoriting classes feature - 🔗 Doesn't link directly to all studio classes **Commonly reported bugs** - App crashes immediately after opening or after first use - Crashes after system updates - Workout data randomly deleted or lost - Login credentials not accepted - Password reset codes don't work - Syncing issues with workout logs - App freezes on startup screen - Crashes when trying to check in - Login failures preventing app access **Most requested features** - Apple Watch app support and compatibility - Add Pickleball activity tracking - Bookmark or tag favorite classes - Multiple workout entries per day - Better stairclimber tracking (floors instead of miles) - More measurement options for workout logging - Improved data entry flexibility for mixed workout types - Direct integration with Jewel Lake studio classes ## Newest reviews (19 of 69) ### 4/5 — Alaska Club Review *2026-01-20, version 3.6* I appreciate the intuitiveness of the app. ### 3/5 — Awesome app *2025-07-29, version 3.4* I loooove it ### 5/5 — Client *2024-01-15, version 3.2* Easy to use and great workout tracker! ### 5/5 — It works *2024-01-04, version 3.2* I’m a new member and new to using the club’s app. So far, it’s meeting my needs. ### 3/5 — ALASKA Club app *2024-01-04* That is great. It would be even better if someone unstaffed knew how to help customers get set up. It should almost be mandated that they do it before that customer leaves after signing up. ### 5/5 — Alaska Club Review *2023-12-22, version 3.2* I appreciate the intuitiveness of the app. ### 4/5 — Good app *2023-10-03* Pretty good app, could be a little user friendly. But once you manage to navigate everything it works. ### 5/5 — Useful *2023-09-05* Much better than it was in the past ### 5/5 — 👍👍👍 *2023-08-02* love the facility, lots of activities to do. not crowded I can focus on my routine exercise and the daycare is a plus. my daughter likes to go there and play. ⭐️⭐️⭐️⭐️⭐️ giving five bright stars😊 ### 5/5 — Awesome *2023-06-28, version 3.2* Great motivator!!! ### 5/5 — Love it *2023-06-14, version 3.2* Great setup, easy to navigate ### 5/5 — Awesome app *2023-06-14, version 3.2* I loooove it ### 5/5 — You need this app if you have a membership *2023-06-03* I frequently use this app to look at classes going on, there’s a button where it can add it directly to your calendar. Very great app. ### 5/5 — Class schedule *2023-05-30* I like how I can check class schedules then add to my calendar. ### 5/5 — Everything at your finger tips *2023-05-29* Nice app. Easy to use. Easy to find what you are looking for. ### 5/5 — Easy *2023-05-15, version 3.2* Super easy to use app ### 5/5 — Easy to use! *2023-03-27, version 3.2* I love this app. ### 5/5 — Lee Thompson *2023-03-25* Janet is terrible, she’s not stable and keeps making. I don’t think you can delete her soon enough and reload her with a reasonable person and hope she’s gone soon. Alaska Club needs to get her out. Terrible terrible terrible… ### 4/5 — Great so far but could use some improvements *2023-03-23* So far I love how easy it is to see what classes are coming up and it’s just a simple tap to add them to your calendar as a reminder. I also really enjoy the training plans portion. However, it can be funky at times and just removes all my workouts which is really frustrating to try to remember my weights and workouts. Another issue I ran into is that not all equipment in the gym is on the app and there’s no “manual add” option. Other than that, great app and has helped me create a habit of going to the gym. ## Most critical reviews (10 lowest-rated) ### 1/5 — Locker rooms *2024-11-30, version 3.3* Please clean floors and walls in showers more often ### 1/5 — It Does Not Work *2022-01-28* Before you implement a new app, the testing should be complete. It is not working with iPhone. It drops. I downloaded it 10 times already. It was the first time and then it does not work any longer. You click on it, and the first screen lingers and then it shut downs. So for me to register to a class I have to perform the operation of delete and reinstall several times a week. Horrible ### 1/5 — Update is Awful *2022-01-19, version 3.0* The new version of this app renders it useless. It crashes each time I try to open it and I can no longer use the app for checking in. I am using my old key ring scanner to check in. What a horrid update-please fix this. ### 1/5 — Lee Thompson *2022-01-17, version 3.0* The new app is terrible, it’s not stable and keeps crashing. I don’t think you can do is delete it and reload it and hope it works for a week. Alaska Club needs to get this at fixed. Terrible terrible terrible… ### 1/5 — Bad update *2022-01-16, version 3.0* Since the update I can only open the app once, and then it crashes immediately every time. So I have to delete and re download to register for classes or check into the club ### 1/5 — COVID 19 Discrimination *2020-11-04* After working out at the Alaska Club for two days, I was approached by a fitness instructor on the workout floor and asked to present a negative COVID-19 test. I informed her that the State has taken me off of quarantine days ago and that I can still test positive up to 2-3 months. Also, the State doesn't want me to continue to get tested as to not to continue to waste resources. She shrugged her shoulders and told me that I had to leave. I asked her if she had seen additional member tests, she said that she had. That staff member then walked away, and I could not locate her. I approached the front desk and asked to speak to a manager. There was no manager or anyone to speak to that was on duty. Meanwhile, my wife was still working out on the floor, was approached by a custodian staff (whom is a very nice person). She said to my wife that she had to leave. She didn't give a reason why and just kept saying, "I'm just the messenger". At this point, my wife and I were very upset, in the middle of a workout, and are being asked to leave the Alaska Club in front of members and staff. I'm being asked to leave because I did not present medical records, my wife being asked to leave for no reason. We demanded to speak to someone in charge. The teenager behind the counter had no one to call but the strip mall security. Security never had to enter the premises or escort us out. We left on own accord. I feel this is was a huge invasion of privacy. If they felt as though me or my wife were COVID positive and in the Alaska Club for a lengthy period of time, then they close to clean and sterilize. This was done in very unprofessional manner. The fitness instructor made an assumption. And instead of her bringing this to management, she held onto this information and waited to see us in the Alaska Club. We did everything the municipality and state asked of us and now are being treated like a leper based soley on rumors and insinuations, it would be one thing if this was a store you could just choose not to go, but we paid a fee to be able to attend this gym. It is written nowhere on their website that this is what to expect during our visit to the Alaska Club. ### 1/5 — Ugh! *2020-07-12, version 2.48* The app was working great until the new update came out. Now I can’t log or sync my workouts. Go back to how it was!! ### 1/5 — This place body shames *2018-07-15* Alaska club body shames It is a small guy; very disappointed for the price we pay. Apparently the old stingy Russia ladies get upset when you wear shorts and a T-shirt into the sauna. Because it says swim suit or naked. Sorry that i don’t feel comfortable in my body, to sit in a sauna naked! They felt the need to go tell management and try to get me and a few other ladies i never meet kicked out because of this. If i can wear a shorts and a T-shirt into a pool, i don’t see why i couldn’t wear it in the sauna because i am ashamed of my body after 2 kids! If i can’t wear a T-shirt and shorts, i really don’t see why people can be spread eagle in there, forcing me to see things i don’t want to see. ### 1/5 — No Apple Watch support is unforgivable *2017-06-16, version 2.0* This app supports everything else from Garmin to Fitbit, but for some unknown reason Apple wasn't invited to the party. It's 2017, and the Apple Watch is the best selling fitness wearable on the market. Not supporting it with this app is ridiculous. Having to take a photo of my Watch face just record my workouts while folks with a 50 dollar Fitbit get automatic syncing? No, just no. Get it together and fix this. ### 1/5 — App no longer functional *2017-04-27, version 1.9* App no longer accepts pass code. Not even the system generated reset pass code. Very disappointed as this was a good app until it went down. ## Most praised reviews (10 highest-rated) ### 5/5 — Class schedules *2026-04-01, version 3.6* Love using this app . So helpful. ### 5/5 — Keeps me on target! *2026-04-01, version 3.6* Looove this app ### 5/5 — Lee Thompson *2026-01-31, version 3.6* How old are the Eagle River spin bikes? ### 5/5 — Exceptional *2025-08-23, version 3.4* Love it. ### 5/5 — Very useful *2025-01-01* Nice way to keep track of your workouts and classes ### 5/5 — Easy peasy *2024-12-08, version 3.3* Love the app ### 5/5 — Alaska Club *2024-12-01, version 3.3* Get sum! ### 5/5 — Alaska Club *2024-10-25, version 3.3* Great App for quick glance of who's teaching which class! Love it. ### 5/5 — Everything at your finger tips *2024-09-14* Nice app. Easy to use. Easy to find what you are looking for. ### 5/5 — Like it! *2024-06-05* Booking and calendar features are easy to use! Plus the scan feature without your pass. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*