# The Arsenal: Official App — The official Arsenal app

> Official digital platform for Arsenal Football Club, offering exclusive content and match updates. (iPhone/iPad app by Arsenal Football Club PLC.)

- Source: https://appshunter.io/ios/app/the-arsenal-official-app/id332060637 (this page in markdown: same URL + `.md`)
- Developer: [Arsenal Football Club PLC](https://appshunter.io/developer/332060640)
- Category: Sports, Entertainment
- Price: Free with in-app purchases
- Rating: 3.10/5 from 164 App Store ratings · 720 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 110 MB
- Languages: American English
- Released: 2009-10-15
- Data updated: 2026-09-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/the-arsenal-official-app/id332060637/reviews.md

## What is The Arsenal?

Welcome to The Arsenal, the new digital home of Arsenal Football Club. 

The Arsenal brings you closer than ever to your club, wherever you are in the world. Create an account to get your own personalised feed, and be the first to see exclusive Arsenal content from your favourite players, the latest Gunners news, tickets, merch and experiences. 

PERSONALISED ARSENAL CONTENT

- Get the stories, videos and updates that matter most, with personalised Arsenal content tailored just for you from our men’s, women’s and academy teams. 

-Enjoy exclusive access to a new club podcast, documentaries, entertainment series, training clips, tactical analysis, and player interviews you won’t find anywhere else.

-Get squad insights and post-match analysis from our men’s, women’s and academy football teams, with exclusive training camp coverage during pre-season. 

-Relive top goals, club documentaries, and classic matches from our history.

NEVER MISS A MOMENT

-Follow every fixture with Live from N5, giving you match commentary, real-time football scores, and minute-by-minute coverage of our men’s, women’s and academy games.

-Keep on top of all the action with instant notifications, match updates, highlights and stats across all competitions in our Match Centre. 

-See the latest team lineups, transfer news and manager press conferences. 

YOUR TICKET TO THE ARSENAL 

-Buy and manage your matchday tickets with our Ticketing Hub. Scan into Emirates Stadium on matchday straight from The Arsenal app. 

-Instantly share tickets with friends and family. 

-Get the latest match day live updates and travel info straight to your phone.

-Be the first to hear when priority windows and ballots open.

-Get priority access to special events at Emirates Stadium. 


Terms of Use & Privacy Policy

By downloading this app you agree to our Terms of Use (http://www.arsenal.com/mobiletermsandconditions) and Privacy Policy (http://www.arsenal.com/privacy-policy, a copy of which can also be found on these pages).

## Key features

- Personalized content feed
- Exclusive player interviews and documentaries
- Live match commentary and scores
- Match Centre with highlights and stats
- Ticketing Hub for buying and managing tickets
- Instant notifications for match updates

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Arsenal v Barcelona | $2.99 | one-time |
| Barcelona v Arsenal | $2.99 | one-time |
| Arsenal v Birmingham City | $2.99 | one-time |
| Arsenal v Stoke City | $2.99 | one-time |
| FC Cologne v Arsenal | $0.99 | one-time |
| Newcastle United v Arsenal | $2.99 | one-time |
| Manchester United v Arsenal | $2.99 | one-time |
| Arsenal v Wolverhampton W. | $2.99 | one-time |
| Arsenal FC v Shrewsbury Town FC | $2.99 | one-time |
| Arsenal v Coventry City | $2.99 | one-time |
| Arsenal vs Girona Match Pass | $6.99 | one-time |
| Preseason Match Bundle 2026 - OTD | $14.99 | one-time |
| Preseason Match Bundle 2026 - EB | $9.99 | one-time |
| Arsenal vs Athletic Club | $6.99 | one-time |
| Five Match Bundle - Early Bird | $9.99 | one-time |
| Five Match Bundle - On The Day | $14.99 | one-time |
| Early Bird - August Bundle | $9.99 | one-time |
| On The Day - August Bundle | $9.99 | one-time |
| Arsenal vs Newcastle | $6.99 | one-time |
| Arsenal vs Tottenham Hotspur | $4.99 | one-time |


## What do users think of The Arsenal?

Overall sentiment: neutral

**Pros**

- 💪 Great app for Arsenal fans
- 🔍 Provides comprehensive information
- 📢 Keeps fans updated on the latest news and matches
- 🎥 Allows watching video highlights and interviews

**Cons**

- 🐛 Frequent crashes and bugs
- 🔑 Constant need to log in
- 🕰️ Slow load times and performance issues
- 🔍 Lack of landscape mode support on tablets
- 📺 Unreliable live streaming and audio playback

**Commonly reported bugs**

- Login issues and account management problems
- Frequent crashes when accessing certain sections
- Inconsistent data and outdated information
- Compatibility problems with newer iOS versions and devices

**Most requested features**

- Improved ticket management and purchasing experience
- Better integration with team's social media and official website
- More coverage and features for the women's and academy teams
- Customizable notifications and alerts
- Ability to predict lineups and score predictions

## Recent user reviews (10 of 720)

All indexed reviews: https://appshunter.io/ios/app/the-arsenal-official-app/id332060637/reviews.md

### 2/5 — WIDGET FOR APPLE

*2026-08-29*

I find it a pity that there is no longer a widget from the Arsenal app,

So you always had the game day on your phone.

### 1/5 — Who at Arsenal Approved this App update?

*2026-08-28*

Apps are supposed to improve overtime, but for some reason the dev team at Arsenal decided to go in the opposite direction. Or maybe this was a management decision. Either way, it’s now useless. The audio feature to listen to matches is deprecated. The UI for the match section is horrible. So 2 key elements gone. It’s now just an app to sell merch. Booooo!!!

### 2/5 — Mehhhh

*2026-08-27*

My beloved Arsenal. First they strike a new deal with a very questionable company for their shirt sleeve ‘billboard’ then they change their perfectly fine, easy to navigate app for whatever we have now…..sigh.   At least both the men’s and women’s squads have not digressed! At least the app is free 😐COYG👊🏽

### 2/5 — Can’t bring myself to love it as much as Arsenal

*2026-08-27*

I want to love the app, but the recent changes have made it tough. Please just refocus on user experience and not on big “branding moments”. I just want to come to the app to find the content I’m looking for, not some over-engineered “experience”. I’ll still come back as I love The Arsenal, but you’re make it harder to do so.

### 1/5 — Wast of money

*2026-08-27, version 12.12.67*

Bought a pay per view for preseason and it wasn’t and it didn’t work

### 1/5 — Awful app.

*2026-08-27, version 12.12.67*

The Arsenal app just got even better. Update for….blah blah. Not hard to get better than being possibly the worst most useless app on my phone.

### 1/5 — Terrible

*2026-08-27, version 12.12.67*

Not sure why arsenal changed the App to a more complicated one that is not user friendly, chaotic and poor performing. Someone needs to get a grip of this.

### 2/5 — Poor

*2026-08-27, version 12.12.67*

Despite an update the league table is still unchanged. Come on arsenal

### 1/5 — App update

*2026-08-27, version 12.12.67*

The new app is really bad - it’s harder to navigate and less responsive. I don’t know why it was changed to make things more difficult!? I just want to logon to my membership and read some articles…

### 1/5 — Champions Team. 4th Division App

*2026-08-26, version 12.12.67*

Just open the app and you realise that thank you for putting time and money into the team. Cos the app is dreadful. You can find any real news. Fixtures and tickets are pages away. It’s all a load of rubbish.

## Frequently asked questions about The Arsenal

### What does The Arsenal app do?

The Arsenal app is the official digital home for Arsenal Football Club. It provides fans with personalized content, exclusive behind-the-scenes access, live match updates, scores, and a ticketing hub to manage matchday tickets.

### What kind of exclusive content can I find on the app?

The app offers exclusive access to a club podcast, documentaries, entertainment series, training clips, tactical analysis, and player interviews. You can also relive top goals, club documentaries, and classic matches from the club's history.

### How does the ticketing feature work?

The Ticketing Hub allows you to buy and manage your matchday tickets directly within the app. You can scan into Emirates Stadium on matchday using your phone and instantly share tickets with friends and family.

### Is the app free to download and use?

The app is free to download. While core features like news and match updates are free, there are in-app purchases available, likely for premium content or ticketing services.

### What information is available during a match?

During a match, you can follow every fixture with live commentary, real-time football scores, and minute-by-minute coverage. The Match Centre provides instant notifications, match updates, highlights, and stats across all competitions.

## Version history (last 5 releases)

### 12.12.67 — 2026-08-26

• The For You feed is smarter — see more relevant stories and fewer repeats.
• Smoother, faster browsing across the app.
• More reliable in-app content with fewer missing or out-of-date items.
• Improved access to Hospitality and Disabled Access from your profile.
• Fewer unnecessary push notifications.
• 26 additional bug fixes to improve stability and performance.

### 12.12.40 — 2026-07-21

• Enhanced push notifications so they take you straight to the content.
• Enhanced accessibility features to ensure you can follow the action seamlessly.
• Fixed article rendering issues so news and updates load perfectly.
• Fixed retail and cart bugs to make purchasing merch smoother.
• Resolved the video autoplay bug so you never miss a moment of the action.
• Restored gradients and aligned UI styling.
• Upgraded behind-the-scenes systems with critical security patches to keep your data safe.

### 12.11.5 — 2026-07-08

• A smoother app experience with fixes for login, video playback and search.
• Performance improvements and bug fixes throughout the app.

### 12.9.27 — 2026-06-01

• Updated app splash screen to reflect new Club partnership.
• Accessibility improvements to help make navigation easier.
• Added more intuitive labelling for content listed in the feeds.
• Bug fixes and performance improvements, we’ve squashed plenty of bugs and made updates to keep the app running smoothly.

### 12.7.49 — 2026-05-12

• Personalised shirts - supporters will be able to personalise their shirt directly in the app.
• New media section - explore the latest media for the match in the Match Events Centre.
• Bug fixes & performance improvements - we’ve squashed plenty of bugs and made updates to keep the app running smoothly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*