# The Artist Tree — user reviews > 24 indexed App Store user reviews of The Artist Tree by The Artist Tree Holdings, LLC, rated 1.91/5 from 33 ratings. - Source: https://appshunter.io/ios/app/the-artist-tree/id6450797875/reviews - App overview in markdown: https://appshunter.io/ios/app/the-artist-tree/id6450797875.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 3 · 1★ 21 ## Newest reviews (7 of 24) ### 1/5 — Doesn’t work *2024-10-01, version 4.4.413* Does not work. Won’t even let me create an account; it just freezes. ### 1/5 — No integration with existing account *2024-09-15, version 4.4.413* horrible. so disappointed. i can’t even get it to work. ### 1/5 — Awful worthless app *2024-08-20, version 4.4.225* This may literally be one of the worst apps ever created. Whoever is in charge of this app needs to be fired and bring someone in to fix it all. Menus don’t load, app crashes everytime you touch it, points dont get added properly. What a scam. No one in store has any idea how it works or why it would not be working and just say it will work next time. Figure it out. ### 1/5 — Frustrating *2024-07-26, version 4.4.225* Unfortunately the app is very poorly made. It’s constantly blocking me with pop ups, reloading pages randomly, and basically just acts as a crappy website. I cannot be bothered to try to use it to shop for products. When I enter my information into the pop-ups for the rewards they offer, it just takes my info and gives me an error message. For the premium prices of the Artist Tree, I’d expect at least a decent app and interface for their users instead of a poorly made website implanted into a poorly made app. ### 1/5 — Application doesn’t recognize browser created account *2024-07-06, version 4.4.225* No point in using it if I have to go through the friggen hassle of setting up an entirely separate account. Which I can only assume will not recognize any of my prior transactions either. ### 1/5 — Still not getting points *2024-06-25, version 4.4.225* I downloaded the app on the 18th and bought a quad no points were added because they didn’t have my phone number or email address. On the 25th i asked the employees about it. They had me full my information which i did. i bought another quad for around 120 before tax. Still no points. About to lose a faithful customer until things get fixed ### 1/5 — Customer Points *2024-06-13, version 4.4.225* New customers at locations that never implicated a point or rewards system should honor all transactions a customer has made and all points should be present on the customers account not just after they “sign up” for a now developed app/ Rewards system. As someone who has spent a good amount of money and told from employees that soon we would be able to use previous orders for points I was expecting to see something in my account not just an 0. Would rather take business elsewhere with a better reward service than here. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible Liars *2026-07-23, version 5.4.105* Do not waste your time. They don’t actually add any points and don’t keep track of purchases. ### 1/5 — Useless *2025-12-21, version 5.2.248* Still can’t log in! So useless! ### 1/5 — App Doesn’t Work. *2025-04-14, version 4.4.664* entering my email and password and it just doesn’t work. I reset my password cause it says it’s wrong even though i just changed it because the app said my original password was wrong. Whoever runs this does not actually run it. ### 1/5 — Doesn’t work *2024-12-22, version 4.4.551* This would be a great app, if it worked. ### 1/5 — Worst app ever made *2024-12-06, version 4.4.413* If I could give this app negative stars I would. Have tried to use my thousand + points and system doesn’t work. What’s the point of points if they don’t get used/expire from not being able to get used. ### 1/5 — Can’t make this work *2024-12-06, version 4.4.413* I’ve had the app for a few months and it never works. Points do not load. Specials screens go blank. I login and it doesn’t recognize me. I can’t order for pickup either. Not worth the hassle. ### 1/5 — Can’t use it- fix it! -I mean come on. *2024-11-18* I tried making a new account, signing in with my existing account, nothing is working and followed the “Forgot password” journey in hopes of signing in. No verification codes are sent out. Thats a big problem. With the experience I had with the app on my iPhone, I have to say it is broken completely. Has anybody else been able to sign in to the app? ### 1/5 — Under-developed and critically broken *2024-11-02, version 4.4.413* It’s a truly under-baked product that has no business being presented as an option to use. The labyrinth of confusing points to put information in is elementary and most of the buttons are broken or lead to dead webpages within the app. Just use the website. It’s the same experience with no roadblocks of technical incompetence. ### 1/5 — App is OUTDATED *2024-10-14, version 4.4.413* The shop portion almost never loads or reloads where you were at. It’s so laggy and delayed it needs new developments and just doesn’t load well. Alwats have to close and reopen it’s embarrassing when trying to load something on the app and it’s just a blank page because it’s so badly made. And not to mention the daily deals in the app most times don’t match what’s advertised in store at all ### 1/5 — Does not work *2024-10-12, version 4.4.413* This app simply does not work. It asks to enter passwords over and over until you feel like throwing your phone against the wall. PLEASE FIX I WANT MY REWARDS! ## Most praised reviews (7 highest-rated) ### 5/5 — Deals deals deals *2026-01-21, version 5.3.133* I can always find what i need when i need it ### 5/5 — Convenient *2025-09-30, version 5.2.248* Easy to check points balance on this app and see what’s on sale. ### 5/5 — Best app for cannabis *2025-09-30, version 5.2.248* This app has been such a game-changer for me. It’s easy to use, runs smoothly, and the design feels really clean and modern. I love how intuitive everything is—I didn’t even need a tutorial to figure it out. Definitely one of the best apps I’ve downloaded in a long time! ### 5/5 — Great specials! *2025-04-16, version 4.4.664* Excellent vibes and prices. Easy parking. Highly recommended. ### 4/5 — Was difficult to sign in/ up but i did it *2024-12-14, version 4.4.413* I didn’t have any luck on my iPhone signing in or even signing up but I managed to do it on my android. That also for some reason was a struggle. I got in and I can see all of my orders from the past two years. Wow i spend a lot money there! ### 2/5 — Ease of use *2025-08-02, version 4.4.664* I maybe a stop by er but my lord this app is probably the most difficult app Ive ever used ### 2/5 — Original customers *2024-07-10, version 4.4.225* The app is a nice way to get points for future discounts. My problem is I’ve been a customer for a long time and spent lots of money not to receive my previous points . Wish artist tree would honor what there employees say. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*