# The Asheville App > Report local government service requests and track their resolution. (iPhone/iPad app by ASHEVILLE, CITY OF.) - Source: https://appshunter.io/ios/app/the-asheville-app/id599045777 (this page in markdown: same URL + `.md`) - Developer: [ASHEVILLE, CITY OF](https://appshunter.io/developer/1490421972) - Category: Productivity, Utilities - Price: Free - Rating: 2.50/5 from 13 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 29 MB - Languages: American English, Arabic, French (France), German (Germany), Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more - Released: 2013-02-11 - Data updated: 2026-08-13 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/the-asheville-app/id599045777/reviews.md ## What is The Asheville App? The Asheville App sends service requests (potholes, damaged sidewalks, streetlights needing repair, etc.) directly to your local government where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved! ## Key features - Submit service requests - Report potholes - Report damaged sidewalks - Report streetlight issues - Instant routing to government departments - Receive resolution notifications ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/the-asheville-app/id599045777/reviews.md ### 1/5 — No longer works *2026-04-14, version 4.5.1* Displays “sending” when I open the app and I can no longer submit requests at all. ### 4/5 — Very effective but tricky to use *2026-03-26, version 4.5.1* There’s a steep learning curve for this App but once you get the hang of it it’s very useful for reporting water leaks, potholes and a host of urban ills. The response time after you submit an issue is very fast. Same say to within 48 hours for repairing potholes and leaks. You cannot get a response that quickly by calling the city directly. ### 2/5 — Historically decent, terrible update maintenance *2022-12-10, version 4.3.0* This app has historically been pretty reliable but a few of the recent updates have complicated its functionality unnecessarily. Most recently, there’s been “required information” features added to the request submission process (for pothole repairs, for example). The problem is that there is nowhere to actually submit that required information and therefore submissions can’t be made 🧠🧠🧠 ### 5/5 — Good to report potholes *2022-09-24* I like being able to report potholes. The city usually comes out and fixes them quickly. ### 1/5 — This app is an unacceptable quality in 2022 *2022-07-27, version 4.3.0* This app is not good enough for a city the size of Asheville with a budget for software. Photos don’t upload consistently. The iPhone app is buggy and parts of the screen turn gray when scrolling. I could not get a photo to upload using the web version of the app. Please shop this to a new vendor. ### 3/5 — Good citizen tool *2022-05-13, version 4.3.0* This is a great way to help citizens report problems to the city. I wish it had some more features . It would be nice if we could pay our water bill and so on in the app. ### 2/5 — Great idea, but... *2021-01-12, version 4.1.2* As others have said, the idea is great but it is basically worthless if every ticket just gets marked as complete and the city never does anything about it. As a side note, the “Find Parking” option is using BlackBerry’s icon for some weird reason which is almost certainly a trademark violation ### 1/5 — Worthless *2020-11-07, version 4.1.2* This app is worthless if you want to get any issues resolved. Very typical of Asheville city council, just pass the buck to someone else. Don’t waste your time, unless that’s all you have is time... ### 1/5 — Buggy app, lousy results, it has become useless *2019-05-10, version 3.9.6* This app started out great as a way to report problems to the city of Asheville. It was a buggy and would crash about every third or fourth time, but the worst problem was that about a third of the requests were never dealt with. Recently began getting replies on two and three-year-old requests that have never gotten dealt with. Now the app really works and has crashed the last five or six times I’ve tried to report something. This app is a great way to report problems to the city, but much of the time the city just marks the issue as complete, and nothing is done. There is one sidewalk hazard I reported six times over two years and every time it is marked completed but nothing gets done. The request is generally marked complete as soon as a report is filed to whatever department supposed to take care of it, but there is never follow-up to make sure it’s done. ### 3/5 — Shows promise *2018-06-12, version 3.9.6* Tried to report a city water leak, but since the location is outside the boundary of the app, it’s not possible. ## Frequently asked questions about The Asheville App ### What types of issues can I report with The Asheville App? You can report various local infrastructure issues, including potholes, damaged sidewalks, and streetlights needing repair. The app ensures these requests are routed to the correct government department for prompt attention. ### How does The Asheville App ensure my requests are handled quickly? The app instantly routes your service requests to the appropriate administrator within the local government. This direct routing aims for a quick and efficient response to reported issues. ### Will I be notified when my reported issue is resolved? Yes, you will receive instant notifications the moment your service requests are resolved. This keeps you informed about the status of your reports. ### What devices does The Asheville App support? The Asheville App is available for iPhone and iPod devices. It is designed for iOS users. ### How often is The Asheville App updated? The latest version, 4.5.1, was released on August 16, 2023. Updates are provided to ensure the app functions correctly and efficiently. ### Does The Asheville App have ads? Yes, The Asheville App contains advertisements. Users may see ads while using the application. ### What is the age rating for The Asheville App? The Asheville App has an age rating of 4+. This indicates it is suitable for users aged 4 and older. ### What do users think of The Asheville App? User feedback for The Asheville App is mixed, with an average rating of 2.5 stars from 13 ratings. This suggests there is room for improvement in user satisfaction. ## Version history (last 5 releases) ### 4.5.1 — 2023-08-16 New in v4.5.1: - Bug fixes ### 4.3.0 — 2021-12-23 New in v4.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes ### 4.1.2 — 2020-09-24 New in v4.1.2: - Bug fixes ### 4.1.1 — 2020-09-22 New in v4.1.1: - Bug fixes ### 4.1.0 — 2020-09-15 New in v4.1.0: - New UI Design - Sign in with Apple - Bug fixes ## Apps similar to The Asheville App | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Live Oak](https://appshunter.io/ios/app/my-live-oak/id6504048304) | — | Free | Productivity | | [MERIDEN311](https://appshunter.io/ios/app/meriden311/id6450278881) | — | Free | Productivity | | [Conyers Connect](https://appshunter.io/ios/app/conyers-connect/id6446152125) | — | Free | Productivity | | [My Oceanside](https://appshunter.io/ios/app/my-oceanside/id408996644) | 2.8 (33) | Free | Productivity | | [Philly 311](https://appshunter.io/ios/app/philly-311/id533292779) | 2.2 (117) | Free | Productivity | | [MyCommerce CA](https://appshunter.io/ios/app/mycommerce-ca/id6695762779) | — | Free | Productivity | ## More apps by ASHEVILLE, CITY OF - [AVL Collects](https://appshunter.io/ios/app/avl-collects/id1490421973) - [Asheville PD](https://appshunter.io/ios/app/asheville-pd/id1509788405) - [avlREC](https://appshunter.io/ios/app/avlrec/id1594042251) All apps by ASHEVILLE, CITY OF: https://appshunter.io/developer/1490421972 ## Related topics [the asheville app](https://appshunter.io/ios/topics/the-asheville-app) · [asheville](https://appshunter.io/ios/topics/asheville) · [avl collects](https://appshunter.io/ios/topics/avl-collects) · [asheville parking](https://appshunter.io/ios/topics/asheville-parking) · [avl](https://appshunter.io/ios/topics/avl) · [blacksburg at your request](https://appshunter.io/ios/topics/blacksburg-at-your-request) · [asheville pd](https://appshunter.io/ios/topics/asheville-pd) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*