# The Augusta Chronicle Mobile — user reviews

> 77 indexed App Store user reviews of The Augusta Chronicle Mobile by Gannett, rated 4.10/5 from 281 ratings.

- Source: https://appshunter.io/ios/app/the-augusta-chronicle-mobile/id449134820/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-augusta-chronicle-mobile/id449134820.md
- Rating breakdown: 5★ 181 · 4★ 37 · 3★ 18 · 2★ 8 · 1★ 37

## What do users think of The Augusta Chronicle Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy article selection and navigation
- 📰 Convenient digital newspaper access
- 🌍 Accessible for remote/rural readers
- 💾 Offline reading capability
- 📱 Multiple content access methods
- 🏠 Space-saving digital format
- 📰 Quality local news coverage

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔐 Persistent login and authentication issues
- 📱 Poor screen fit and scaling problems
- 🎯 Confusing navigation and layout
- 📰 Missing traditional newspaper page-by-page view
- 📊 Outdated or missing local sports content
- 🚫 Difficult to access e-paper edition
- 📢 Intrusive and excessive advertisements
- 🔄 Requires constant re-authentication
- 🎨 Not user-friendly interface design
- 📵 Landscape mode unavailable for comics
- 🌐 Geolocation/access restrictions when traveling
- ⚠️ Paywall implementation issues
- 👎 Degraded service after USA Today acquisition

**Commonly reported bugs**

- App crashes frequently during reading
- Login fails despite valid credentials
- Content fails to load or loads partially
- Screen display doesn't fit device properly
- Excessive spinning/loading indicators
- Sign-in required repeatedly for paid subscribers
- Subscription verification not recognized
- USA Today content appears instead of local news
- App incompatible with older iOS versions
- Two-finger zoom functionality removed in updates
- Content jumps when switching zoom levels
- E-paper edition inaccessible
- Paywall blocks free articles incorrectly

**Most requested features**

- Traditional page-by-page newspaper reading view
- Landscape mode support for comics and content
- Screen fit optimization (auto-scaling)
- Persistent login (remember me functionality)
- Local sports news expansion
- Regional edition options (e.g., Columbia County)
- Two-finger pinch zoom for text sizing
- Removal or reduction of pop-up advertisements
- Improved offline reading features
- Better content organization and categorization

## Newest reviews (14 of 77)

### 2/5 — Patron

*2025-05-01, version 28.1.0*

Why are there no local sports news? Most news is days old if sent at all.

### 4/5 — Good not perfect

*2025-03-30, version 28.1.0*

App works most of the time. Adds hard to close

### 3/5 — The ads are obnoxious

*2024-08-18, version 27.11.2*

The ads are obnoxious, I am paying to barely be able to find the news stories.

### 3/5 — Review

*2024-07-23, version 27.11.1*

Augusta Chronicle app eedition does not load properly. It is hunting for information to load.

USAToday does not load

### 2/5 — App

*2024-07-15, version 27.11.1*

Not user friendly!!!

### 3/5 — Don’t Like

*2024-01-19, version 27.5.1*

This new app is difficult to navagate compared to the previous app.  I’m even thinking of canceling altogether because I’m not able to do what I want with this app.😞

### 2/5 — Comics

*2023-11-25, version 27.3.3*

Can’t read comics in landscape

### 2/5 — App

*2023-11-22*

Not user friendly!!!

### 3/5 — App crashes frequently

*2023-10-31, version 27.3.3*

Please work on this new app! It crashes at least once when I’m reading the paper. Very annoying. Thank you

### 3/5 — Can’t See

*2023-09-24, version 27.3.2*

Need to be able to have the page fit the screen.

### 3/5 — Very confusing and difficult to view

*2023-09-21, version 27.3.1*

This new edition is not very user friendly and confusing to view. Also there is no option to view the Columbia County weekly edition where I live. You can do better and it will be difficult to continue to subscribe to this presentation.

### 3/5 — App crashes frequently

*2023-09-21*

Please work on this new app! It crashes at least once when I’m reading the paper. Very annoying.

Thank you

### 1/5 — AWFUL!

*2023-09-16, version 27.3.1*

Can I please go back to the old app???

### 2/5 — Useful features removed from this version

*2023-09-04, version 27.1.2*

I am an older reader, used to the newspaper layout.  Scanning a page of newspaper was easier with the two finger sizing (gone with v4.2).  I used to be able to make it the right size for these older eyes.  Only options I found so far are 1x and 2x without going to another format.  When switching from 1x to 2 x, is jumps away from article you are reading.
Pop up ads are annoying, particularly for a paid subscription.
Is there anyway to go back to the old version?

## Most critical reviews (10 lowest-rated)

### 1/5 — Digital access has gone crazy again

*2025-09-11, version 28.1.0*

I am traveling out of country. Depending upon the Augusta Chronicle to keep me informed about what’s going on back home. Suddenly, I’m not able to even access my newspaper. There is no way to restore my purchase, no way to try to resubscribe.

### 1/5 — New app.

*2025-05-22, version 26.10.0*

How can I read the paper page by page, starting with the front page?

### 1/5 — The worse newspaper in America.

*2024-08-16, version 27.11.1*

Where is the front page of the Augusta Chronicle newspaper?  I want to see the front page and flip through.  This is awful!!

### 1/5 — EPaper

*2024-07-26, version 27.11.1*

I can never eat the EPaper. It just will not come up. That’s how I like to read the paper.

### 1/5 — Poor APP

*2024-07-15, version 27.10.0*

APP apparently crashed. 
Downloaded APP and I am now unable to get to my edition of the Augusta Chronicle. Screen selections all seem to lead to USA Today. 
I am interested in my newspaper not a national edition. 
Can you help me find out how to get the Augusta, Georgia, enewspaper back to my iPad?
Thank you
Bob Neugebauer

### 1/5 — Seriously lacking!

*2024-05-27, version 27.9.1*

Seriously lacking in relevance, customer service!  Costs way too much for late delivery, no news, no Sunday paper but charged for one- lots of furniture ads!  Supervisors NEVER available! Customer service reps are sourced out to non English speaking persons. Used to be a decent source but for the past many years a steady decline into a dismal excuse for journalism. WILL NOT BE RENEWING MY SUBSCRIPTION!

### 1/5 — Please fix

*2024-01-10, version 27.5.1*

This new version does does not fit the screen. If you try to make it larger it is too large for the screen. If you try to make it smaller it is way too small. It only partially loads after many seconds or doesn’t load at all, not to mention it is not user friendly, but hard to navigate, if you can get to it at all.

### 1/5 — App is horrible,,

*2024-01-10, version 27.5.1*

Want to see pages of a newspaper

### 1/5 — No landscape

*2023-12-24, version 27.5.1*

It doesn’t have a landscape mode. Makes it hard to read the funny paper. Which is the main reason I have my subscription.

### 1/5 — The worst

*2023-09-18, version 27.3.1*

The worst

## Most praised reviews (10 highest-rated)

### 5/5 — New app.

*2026-06-14, version 28.10.2*

How can I read the paper page by page, starting with the front page?

### 5/5 — Easy Read

*2025-10-25, version 28.5.4*

Enjoy the E newspaper. Easy to select the various articles.

### 5/5 — Quality App

*2025-04-17, version 28.1.0*

I like the app as I don’t always find time to complete all I need to do in a day. There are several ways to access what I need, and over time, I am discovering multiple ways to store the info for off line reading as I get those moments.

### 5/5 — Really enjoy the online Chronicle

*2025-03-27, version 28.1.0*

Since I live in a rural area and we have not had paper delivery in many years, the first thing I do is download the online version of the Augusta Chronicle . Now if I can figure out how to keep from spilling coffee all over my screen I will have it made. I really enjoy the online version because when I am through reading it does not clutter up space in my home!

### 5/5 — Easy Read

*2023-11-23*

Enjoy the E newspaper. Easy to select the various articles.

### 5/5 — Really enjoy the online Chronicle

*2023-09-09*

Since I live in a rural area and we have not had paper delivery in many years, the first thing I do is download the online version of the Augusta Chronicle . Now if I can figure out how to keep from spilling coffee all over my screen I will have it made. I really enjoy the online version because when I am through reading it does not clutter up space in my home!

### 5/5 — Easy to read

*2023-02-04, version 27.0.3*

Love it

### 5/5 — Great App for local news

*2023-01-04, version 26.12.5*

Love the app. One of the best news apps I’ve used!

### 5/5 — Quality App

*2022-10-28*

I like the app as I don’t always find time to complete all I need to do in a day. There are several ways to access what I need, and over time, I am discovering multiple ways to store the info for off line reading as I get those moments.

### 5/5 — The Augusta Cronicle

*2022-07-08, version 26.12.3*

Words excellent

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
