# The Bank of Missouri — user reviews > 35 indexed App Store user reviews of The Bank of Missouri by The Bank of Missouri, rated 4.90/5 from 6,045 ratings. - Source: https://appshunter.io/ios/app/the-bank-of-missouri/id1550627088/reviews - App overview in markdown: https://appshunter.io/ios/app/the-bank-of-missouri/id1550627088.md - Rating breakdown: 5★ 5,495 · 4★ 376 · 3★ 81 · 2★ 28 · 1★ 65 ## What do users think of The Bank of Missouri? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 👍 Great credit union - 👍 Smooth banking platform - 👍 Helpful and patient employees - 👍 Convenient mobile app - 👍 Easy to use - 👍 Reliable online banking **Cons** - 🐛 App issues (running in background, password resets) - 🐛 Difficult to access statements - 🐛 Regressive app update (less user-friendly features) **Commonly reported bugs** - App not compatible with credit card account - Camera issues with mobile check deposit **Most requested features** - Dark mode option - Improved transaction history and payee management ## Newest reviews (10 of 35) ### 2/5 — App wont open since new update *2026-05-30, version 3.34.1* The app has been great for me until the recent forced update. Now it won't open for me at all. Just gets stuck on the opening screen. ### 2/5 — Making my phone run *2022-05-01* Every time I download and use this app it keeps on running in the background on my phone. I’ve tried to put time limits on it and always close the page but nothing helps. I have to delete the app for it to stop running. It’s frustrating and I’m not sure how to contact the BOM about it. ### 5/5 — Good service *2022-03-14* I am very happy with the quality of service that I have received from THE BANK OF MISSOURI!! Thank you very much for your good service ### 5/5 — Bank of Missouri *2021-11-27* Love this bank, they have helped me out in any way possible!! Also a great checking account with no fees!! Highly recommend them for any banking need!!!! ### 5/5 — Tom Waller *2021-09-10, version 2.33.4* Excellent app. I use all the time! ### 5/5 — New app. *2021-09-06* Love the new app an as well the functionality of transferring money from one bank to another! Such a great bank I converted a couple of family members to come to your company! ### 5/5 — Bank of Missouri *2021-08-16* Love this app, I can check my balance and they let me know what is going on with my account at every transaction! Thank you!!! ### 5/5 — Easy to do ! *2021-07-27* Have made several deposit and never a problem and even old folks can do it. ### 5/5 — So much better ! *2021-05-24* This app update is so much better than the last . I see all I need and can rename all my accounts and do all my banking through it! Thank you for making my life easier ### 5/5 — One of the better banking apps *2021-05-15* Has been a reliable online banking app for all our needs. Limited down time. Recommended ## Most critical reviews (10 lowest-rated) ### 1/5 — App won’t work *2026-05-30, version 3.28.0* The app is telling me “App update required.” I update it and it still shows the same thing, then I deleted the app and reloaded it, same thing. Their app was not as good as other banks anyway so current issue is frustrating. ### 1/5 — New online banking application *2025-09-03* The new online grid appearance is not easy to navigate I liked the old version much better it was easier to see all the charges and the detail was better than it is now. There’s a saying that if it’s not broken then don’t fix it your bank should think about that! ### 1/5 — Forced to update but none available *2024-03-31, version 2.48.0* Forced to update but I am on the newest version for my device…. ### 1/5 — Mike stone Credit Card *2022-05-26* I downloaded the app to view my credit card information but when I try to enroll, it says the account number entered doesn't match our files. The info on the milestone website advised to use this app. So it doesn't work to manage one of their own credit cards! ### 1/5 — App *2021-11-02, version 2.35.0* I can use my app for balance checks sometime and several times I’ve had to reset password for no obvious. I’m older this is upsetting to me ### 1/5 — Liked the old one better *2021-07-31, version 2.32.1* I absolutely hate this update. I use to be able to look at my account see exactly what amount I had on any given day before or after transactions. Now I might as well start balancing a checkbook. It doesn’t make any sense. ### 1/5 — Terrible *2021-06-15, version 2.31.1* This app is not user friendly and lacks features that the old Bank of Bolivar app had. There is no option to edit payees or look at payment history by payee. ### 1/5 — Bad Service *2021-05-23, version 2.30.0* This bank is slow in response ### 1/5 — Regressive Update *2021-05-12* First time using updated version and admittedly I do not like change. The original version was much easier to make deposits as the camera automatically captured check image once aligned properly in the sight picture. This version requires manual camera operation which upsets camera stability. Also the “Add Another” check to deposit is gone and are separated into different transactions. It still works, but as I said, I don’t like change. ### 1/5 — The New Bank App Horrible *2021-05-01, version 2.29.0* Too difficult to follow and hard to understand. ## Most praised reviews (10 highest-rated) ### 5/5 — New app is great *2026-04-10* The new app is really easy to use between multiple accounts. It’s also very easy to search for past transactions with the new search options. ### 5/5 — Convenience *2026-02-23, version 3.30.2* The BOM online banking app is simple, safe, and convenient. I appreciate having it available. ### 5/5 — Love this bank! *2026-02-18* I love everything about Bank of Missouri! The people are amazing and the app is super easy to navigate! ### 5/5 — Game-changing bank *2026-01-23* The service behind this app is the secret sauce to business banking. These people call back, handle things properly and help customize the app in a meaningful way. I'll never leave this bank. ### 5/5 — Wonderful *2025-04-11, version 3.22.0* Very helpful people work with me at the bank and on the phone 😊 ### 5/5 — Wonderful Bank *2024-06-02* They help the customer out so much, whether it is a big or small issue. ### 5/5 — Customer *2023-06-09, version 3.3.0* Great credit union ### 5/5 — Awsome bank *2023-04-02* Ive owned a business for 28 years, and I’ve used a lot of different banks, Missouri State bank is by far hands down the best bank I’ve ever used, I have my business account and personal account there and I love it! They are so friendly and they have very helpful employees. I am older and not that great with electronics any more, but they had the skill and patience to teach me what I needed to know about my online banking and I really love it! ### 5/5 — Bofm *2022-10-27, version 2.46.1* Love this app ### 5/5 — Best ever banking *2022-06-05* I’ve worked with a lot of banks by far this is the smoothestBanking platform I have ever been on and I’d recommend it to everyone even the people are very genuine people I am grateful God bless you all --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*