# The Border Mail — user reviews > 18 indexed App Store user reviews of The Border Mail by Rural Press Pty Ltd. - Source: https://appshunter.io/ios/app/the-border-mail/id1567231561/reviews - App overview in markdown: https://appshunter.io/ios/app/the-border-mail/id1567231561.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Signing in *2024-04-11* The sign in system every time is annoying Every other platform keeps you signed in or doesn’t send you back to you email every time **Developer response:** Sorry to hear of your experience, Please contact our support team on 1300 131 095, option 2 or suscriptionsupport@austcommunitymedia.com.au and they will be happy to assist you with your concern. ### 1/5 — New format for on line view of Border Mail *2023-08-20* The Border Mail has changed it’s layout for readers of their on line paper. It’s nowhere as easy to view as the previous version, now set out in 2 pages in stead of 1. This was done without any consultation with the readers. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 1/5 — The upgrade is rubbish *2023-08-18* Has 2 pages on the screen of my iPad when I turn it so the print is smaller to read unless you expand it.Zits comic strip only has 3 panels and we have lost all our other comics not happy. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 1/5 — New app not made for iPad Pro and is useless *2023-08-01* On an iPad Pro there is more white space then content and the thumbnail image beside the headline is so small it’s not viewable. Opening a news story takes forever and I’m running an M1 chip. Please bring back old App or I will be cancelling my paid subscription very soon. Update: Due to an inadequate and a generic Cut & Paste response from the developer I will now be cancelling my paid subscription. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 1/5 — Waste of time and money *2023-07-27* I’m canceling my subscription. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 1/5 — Magnifier required *2023-07-26* After todays update, you have halved the size of the print, by putting two pages up at once, making it impossible to read without magnifying it and thereby having to move it around all the time. Did nobody bother to actually check their work, by going further than the front page? Apparently not. Please sort it out. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 1/5 — Disappointed *2021-08-17* I’m very disappointed with the iPhone and iPad App. Articles have journalists name, but no time and date stamp. This a major issue as Covid-19 restrictions change so quickly, and it is impossible to tell if the information presented is current. The App is currently displaying border bubble information that is outdated and misleading. **Developer response:** Hi Cindy@103, thank you for taking the time to review our app, we're always looking for ways to improve our products and will take your views onboard. ### 2/5 — Hard too read online *2024-12-18* On a Laptop **Developer response:** Hi, Please feel free to contact our support team on 1300 131 095, option 2 or email subscriptionsupport@austcommunitymedia.com.au in regards to reading online via Website access. ### 2/5 — Paper format *2023-07-28* Why does this paper keep changing it’s format ?? Not happy Jan. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 2/5 — Clunky *2022-10-19* Worked relatively well at the start however has since turned clunky. Unable to roll through articles and automatically moves to the next article. **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ## Most praised reviews (8 highest-rated) ### 5/5 — News great updates as they happen *2024-12-07* Great news as they happen. ### 5/5 — Belinda Mead *2024-04-05* I subscribe and read the Border Mail on my Computer at work every day so I know what’s happening on the border. ### 5/5 — Border Mail Web *2023-07-29* The change in viewing the BM on PC and IPad is awful. The previous layout was excellent **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 5/5 — Cannot upload app *2023-07-28* My older version iPad OS is 12.5.7 so I cannot update it ,but I am very happy with the border mail layout as it is ..... My wife’s iPad is OS 16.6 and we are not impressed with having 2 pages on the screen !! **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 5/5 — New BMM update *2023-07-27* I’m very uncomfortable with the latest update. It only allows two pages together at once! I can’t get back to single pages! **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 4/5 — Older person *2026-06-20* More local news & less football please! ### 4/5 — Review *2023-07-28* Does nothing for me ,far to sensitive jumps around all over the place **Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern. ### 4/5 — Nifty - Newspaper in your pocket/purse *2022-06-16* Like what I’ve seen so far. Very easy to use. Would really like to see on a bigger screen. Any plans soon for Mac and/or PC Apps? **Developer response:** Thank you for the positive feedback to the new updated App. ACM hopes to further improve the reader experience in the future --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*