# The Boston Globe ePaper — user reviews

> 131 indexed App Store user reviews of The Boston Globe ePaper by BOSTON GLOBE MEDIA PARTNERS, LLC, rated 4.00/5 from 107 ratings.

- Source: https://appshunter.io/ios/app/the-boston-globe-epaper/id511127322/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-boston-globe-epaper/id511127322.md
- Rating breakdown: 5★ 59 · 4★ 23 · 3★ 7 · 2★ 6 · 1★ 12

## What do users think of The Boston Globe ePaper?

Overall sentiment: negative

**Pros**

- 🚀 Great presentation
- 👍 Easy to use app
- 👍 Convenient to read anywhere
- 👍 Ability to read past editions

**Cons**

- 🐛 Buggy app with frequent crashes
- 🐛 Issues with downloading and loading the current edition
- 🐛 Navigation and page turning is cumbersome
- 🐛 Inconsistent font size and layout
- 🐛 Unreliable offline reading experience

**Commonly reported bugs**

- Close button doesn't work
- App support button leads nowhere
- Pages often won't slide over or are blank
- Sections missing or incomplete editions
- Forced to delete and reinstall app frequently

**Most requested features**

- Ability to comment on articles
- Improved navigation and page turning
- Customizable font size and layout
- Reliable offline reading mode

## Newest reviews (16 of 131)

### 2/5 — E-Paper vs Globe App

*2026-04-21, version 6.1.5*

What a cluster. Purchased the epaper (apparently) on iPad yesterday. Had the full app on iPhone. iPhone said no subscription. 
Why in gods name are two apps with same name in store. Why does company not recognize a purchase on one as a purchase of paper in either version?
Waste of 90 minutes search for solution with Apple Support.

### 2/5 — A downgrade

*2026-03-03, version 6.1.5*

I often find it difficult to access the Globe as I cannot make the previous day’s addition disappear. That was not a problem with the previous iteration of this app. Needs to be fixed.

### 2/5 — Not a good as the old globe App

*2025-11-02, version 6.1.5*

A few days after I stopped being able to open the globe app on my old iPad I contacted support and was advised that they were phasing out the globe app and I would have to use the e paper. I’m not impressed… pages often won’t slide over, sometimes they are blank. It’s glitchy, there is a little page icon blocking part of the articles. Why did you have to fix it… It wasn’t broken, actually compared to the Globe app that I gave up on in disgust 15 ? Years ago it was excellent (it would miss a few things but not crashing was a plus).

### 4/5 — Very good

*2025-04-09, version 6.1.4*

Not perfect but the best newspaper e-reader I have found so far

### 2/5 — Getting Very Tired of its Problems

*2025-03-09, version 6.1.4*

All too often the editions get screwed up— missing sections, no edition at all, headlines and bylines mixed in with metadata from the editing software, etc.

It’s clear that there is no-one doing basic quality control.

### 2/5 — Great when it works

*2024-11-10, version 6.1.4*

They can’t keep this app working correctly. Sections missing. Complete issues missing. What’s the problem??

### 3/5 — Ok, not great

*2024-10-28, version 6.1.4*

I like being able to view the paper in its original format, and I like that one can click on an article and it will open in its own window. When forwarding an article, the app will often grab just the picture and caption and forward that instead of the whole article.  I haven’t found a solution to this other than blocking and copying to paste in another application.  Finally, and this is a real issue, every so often the paper is just not there, and all you can get is yesterday’s edition.  This usually fixes itself sometime during the day, but it is unacceptable when you read the paper first thing in the morning. I don’t know if this is an app issue or whether someone at the Globe just forgets to push the edition.

### 4/5 — Satisfied

*2024-09-03, version 6.1.4*

I read the Globe on my iPad Air, and I really like being able to share articles. I don’t like being unable to comment on articles.

### 3/5 — Improved but still needs work

*2024-08-17, version 6.1.4*

It’s usable.  I like the full page view, to remind myself that it’s a newspaper, though I mostly enlarge to read.  However, while reading on an iPad Mini is much better than reading on a phone, it’s not great.  I have discovered a workaround to get the current day’s paper, but that daily task should be easier.  (BTW, I am a paid subscriber.)

### 3/5 — Font size stuck at largest

*2024-07-31, version 6.1.4*

Updated to 6.1.4 but article text font size still stuck in largest size.  I need to adjust font size in each article I read.  Font size adjustment is not saved throughout the paper. The “Save” selection does not work.  iPad Air Gen  3 iOS 17.6

### 1/5 — Outraged over video ads in epaper!

*2024-06-02, version 6.1.2*

I can’t tell you how much I HATE the new ads peppering the epaper. I read the Globe every day and like most loyal newspaper readers today I’m a senior. The sudden inclusion of multiple moving, shaking and blinking ads in almost every article are rendering it almost unreadable. Stop it! Now!

### 1/5 — Latest upgrade…

*2024-05-06, version 6.1.2*

Is terrible….

### 1/5 — Buggy app

*2024-05-05, version 6.1.2*

Come on Boston Globe, please fix the app or at least bring back the old one. The e_paper option is often unreadable. I switched to digital when the Globe stopped delivering my subscription. I get the sense that they just don’t care.

### 2/5 — Difficult to Turn Pages on iPad

*2024-04-14, version 6.1.2*

Latest update has made it much more cumbersome to turn pages.  The arrows that used to be on the left and right margins have been eliminated, so if the swipe-left action doesn’t work, which happens frequently, it usually takes multiple tries to flip to the next page. I’m not the only one to have this problem.  Please correct this bug and issue an update.

### 1/5 — What was the Globe thinking?

*2024-04-12, version 6.1.2*

I used to enjoy reading the Globe epaper because it was formatted just like its regular newspaper, Not like its regular website version. This “new” version of the epaper is impossible to read. It is formatted in such a way that  no matter which way I attempt to read it on my IPad, vertical or horizontal, the print is soooo SMALL that you would need a magnifying glass to do so. Also, I have noticed that in scrolling from one page to the next, one page may be connected half of another, so you are looking at 1 1/2 pages at once. Also,  there didn’t seem to be any way to enlarge  the print manually. Redo this app for the epaper !  It should be formatted to present the paper  as a regular newspaper-  showing one page at a time, and with the print large enough to read it. Disgusting! I’m going to delete this app.

### 1/5 — Latest update makes the Globe app look 30 years old

*2024-04-04, version 6.1.2*

Just updated on April 4th, 2024 and now the app just has small text headlines with tiny pictures. This is a terrible UI. What were they thinking?

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless on a Phone

*2026-06-02, version 6.1.5*

Why anyone would want a replica of a printed paper on a phone or tablet is beyond me. It is impossible to read anything without scrolling all over the screen.

### 1/5 — Recent update a mess

*2026-05-22, version 6.1.5*

The September 2024 update has made the app nearly useless.

### 1/5 — Problems with new update

*2025-09-28, version 6.1.5*

You can’t load the current edition without closing and reopening the app.
The close button doesn’t work (iPad).
The app support button in the App Store goes nowhere.

### 1/5 — You are idiots

*2025-09-19, version 6.1.5*

Disgraceful app. If you are older, this app is unworkable. Worse it is not handicap accessible. Shame on the Globe. You get your money every month but you shut the app off to people who pay. You steal from the elderly.

### 1/5 — Sundays

*2025-03-09, version 6.1.4*

Another Sunday morning, another Boston Globe edition that is missing or partially uploaded. Today I have the comics and the Magazine, no news.  Why can’t the Globe train its Sunday personnel to upload the paper properly?  So frustrating to not have a paper in the morning.

### 1/5 — Annoying Bug

*2025-01-25, version 6.1.4*

I subscribe through Apple.  The last year or so on my monthly subscription renewals I’m forced to delete and reinstall the app.  Since the latest monthly renewal I’m forced to do this every day.  Customer service has ignored my requests for help.

### 1/5 — Download

*2024-12-09, version 6.1.4*

You ne Re know when it downloads. Slow and clunky.

### 1/5 — Hate this app

*2024-11-21, version 6.1.4*

I just want to read the paper. That’s all. But every morningg when I open the app there’s yesterdays paper and I can’t clear it to get todays paper. So  delete the app and reinstall it in order to get todays paper. I have complained multiple times to customer service (huh) and get no response.  Its maddening

### 1/5 — Recent update a mess

*2024-10-08, version 6.1.4*

The September 2024 update has made the app nearly useless.

### 1/5 — Great newspaper, terrible app

*2024-07-17, version 6.1.2*

The app often hangs up and fails to open. Too bad because the newspaper, itself, is great.

## Most praised reviews (10 highest-rated)

### 5/5 — Great presentation

*2025-09-24, version 6.1.5*

ePaper looks terrific and works seamlessly. It’s like reading the physical paper — but much quicker.

### 5/5 — App is so easy to use

*2025-06-28, version 6.1.4*

We switched to the digital Globe a few years ago and are very happy.  So convenient to be able to read the Globe anywhere.  And downloading editions is a great feature.  Highly recommended!

### 5/5 — Easy

*2025-02-03, version 6.1.4*

This is my fourth or fifth year as a subscriber and I find this format to be easy and very convenient. Like the fact that if  Ive missed a day of reading the paper I can go back to any issue I like and reread. Also you have the ability  to download any article and send it to yourself or others. I also like to read the paper in the evenings in bed without much light on ,  I find to be a nice feature or online reading . 
I highly recommend this app!

### 5/5 — Love reading the hometown paper

*2024-08-09, version 6.1.4*

Keeps me up to date  of my hometown

### 5/5 — It’s great

*2024-03-28, version 6.1.1*

Personally, I like that it looks like the old paper version. It was glitchy at first, but either I’ve learned how it works or they fixed it. I like that I can see previous editions and I can download editions as I want to.

### 5/5 — 2nd time is a winner!

*2023-10-04, version 6.1.1*

I have used and enjoyed the app for many years. When it started to have issues, I downloaded the latest version.  It didn't work for a week or so and I tried the other e-version.  Not acceptable.

Today, I deleted the old app and re-installed the new app.  BANG!  Right back to the great version I have used for many years on 3 iPads!!

Please don’t ever drop this app!  It gives you the experience of reading the paper without all junk in the margins.  AND - is much easier to download editions for off-line use.

Whew!!

### 5/5 — Great App

*2023-01-05, version 6.1.1*

I love reading the news in the proper format that this app provides. Many of the negative reviews are certainly from before some bug fixes they rolled out.

### 5/5 — Thank you!

*2018-09-10, version 6.0*

From a long time reader (moved to Boston in the 80's) - took a little while, but the latest app update addressed all the issues that I'd had complaints about - I'm back to enjoying the experience of "curling up with the paper" - thank you very much!

### 5/5 — New version superb

*2018-08-17, version 6.0*

The new app that appeared in mid-August 2018 is hugely improved. It's now the best newspaper app that I'm aware of.

In the past the Globe had two big advantages: it looked on the screen the way it does on paper, and the whole edition downloaded once, so that it could be read offline. But navigating the pages was often a chore, especially on my slower 3rd generation iPad.

Somehow all those problems have been fixed. Now it's a breeze, easier than paper.

### 5/5 — Very pleased with the current clean 'old school' version

*2015-11-29*

I have used every version of Globe electronic edition over the past 10 years or so, with mixed results. I have to say I am very pleased with the current version! It's look and feel has gone 'back to basics' with the old school page layout that simply looks exactly like the print version. Instead of alternate views of articles and adjusting fonts, I simply tap to zoom and drag to pan, just like with the real paper. 
To continue with an article on another page, I just read what it says and use the navigation at the top to get there. (I almost wish it linked to the continuation page, but I appreciate the simplicity and cleanliness of not having the embedded link.)
The paper downloads smoothly, and reading is fine on my somewhat old first-gen iPad Mini. 
I'm as happy as I've been with my Globe subscription in a while. I get home delivery on Sunday only for the coupons/circulars and Globe Magazine, and read the paper any day I want on my iPad. 

I think you got it right this time Globe. Retain your best columnists and reporters and I will remain a subscriber for a long while.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
