# The Buffalo Spot — user reviews > 36 indexed App Store user reviews of The Buffalo Spot by The Buffalo Spot Enterprise, LLC, rated 3.96/5 from 229 ratings. - Source: https://appshunter.io/ios/app/the-buffalo-spot/id1324700852/reviews - App overview in markdown: https://appshunter.io/ios/app/the-buffalo-spot/id1324700852.md - Rating breakdown: 5★ 91 · 4★ 5 · 3★ 1 · 2★ 2 · 1★ 52 ## Newest reviews (11 of 36) ### 1/5 — Doesn’t work *2023-05-31, version 22.14.2022083001* Whenever I’ve tried to use the app the payment screen doesn’t work. It displays my total and says “select payment type” but doesn’t let me click anything. ### 1/5 — Love the food hate the app! *2022-10-05, version 22.14.2022083001* Not able to place an order though the app for over a month now. 1 month update - Still fails after trying to place order from the Northern Ave location. Also most of the icons are missing. Part of this looks like the credit card application they are using has expired. Not sure on why the icons are missing. ### 1/5 — terrible app *2020-10-07, version 20.26.2020042804* if i wanted to order online i would’ve just done so instead of downloading the app it just takes me online to order or literally do anything. and once online it opens like two other tabs just to order and it doesn’t let me edit my order. ### 1/5 — Literally the dumbest thing ever *2020-08-09, version 20.26.2020042804* Every time I wanna order it opens the web browser this is useless there no need for it to exist it does nothing! ### 1/5 — Can’t order *2020-08-02, version 20.26.2020042804* What good is an app if you can’t order from it? Uninstalling... ### 1/5 — Needs a lot of work and love *2020-06-02, version 20.26.2020042804* The app needs lots of love... Issue 1: When you “Order Now” you’re redirected away from the app to the Buffalo Spot site in a browser. Issue 2: The app does not store your location. Once in the aforementioned browser, you have to scroll to find your favorite store from a large list of all Buffalo Spot locations. Issue 3: After selecting your location, you’re redirected AGAIN to a 3rd party site in your browser (Cake). The Cake site never loads properly on a mobile browser, so basically you can’t order through the app at all - you can either order though your PC or phone it in. Issue 4: A loyalty/rewards program exists, but you cannot earn points unless you “check in” while paying at the register. So if order through your PC in advance (since the app doesn’t work), you cannot earn points. The only workaround is to phone it in in advance, pay on arrival, and hopefully you remember to use the “check in” function on the app. Look, I love the food at my local Buffalo Spot. I order multiple times a week since work-from-home has been made mandatory. There’s no shame in copying notes from pizza joint apps. Domino’s, Papa Johns, etc. ALL keep the user in the app (no browser redirects), they memorize your favorite store location, ordering is very simple, and their loyalty programs work in tandem with their apps. Please update and get it right, guys. Thx ### 1/5 — Does not work *2020-04-12, version 2.5.1* I’ve successfully ordered on the website and I do it regularly but I’ve never been able to get the app to load past the splash screen. Hopefully they can optimize it soon so I can use the app ! ### 1/5 — App not working *2020-01-25, version 2.5.1* I would love to order through the app, but it doesn’t not get past the initial loading screen ### 1/5 — App doesn’t work *2019-11-10, version 2.5.1* The app doesn’t even work it just sits there and loads. ### 1/5 — APP DOES NOT WORK *2019-10-01, version 2.5.1* Why would you even release an app when it doesn’t even load the main screen? Every review on here is the same, so fix the problem or don’t have an app 🤷🏽‍♀️ ### 1/5 — Terrible app *2019-08-10, version 2.5.1* Just downloaded app and it does not even work. Deleted app and reloaded still does not work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sign in option ?? *2026-05-14, version 26.28.0* Sign in options suck I literally do not understand it. It’s like I’m constantly running in circles trying to figure out how to login.. you offer rewards, but then make it difficult to log into view ?? the only option you give us to create an account like this has been an ongoing problem for so long ### 1/5 — From app to web app through DoorDash *2026-03-27, version 26.28.0* This new app is a web app now, and it piggy backs off DoorDash. So just use DoorDash lol! ### 1/5 — REWARDS DONT WORK *2025-04-22, version 25.4.2025032701* The food is good, portion sizes have gone down. The app is pretty much un-usable the rewards don’t work and the employees don’t know what to do when they don’t work. The QR code, email, and phones number never works even though I have it on my account. ### 1/5 — Does Not Work *2025-04-16, version 25.4.2025032701* App Needs Work Can’t Place Order ### 1/5 — Won’t let me pay with my debit card nor Apple Pay *2025-03-27, version 24.10.2024072501* I’ve tried to use this app multiple times, and whenever I try to buy my food for takeout, it won’t let me complete the purchase!! I try and do Apple pay but whenever I submit the order, the screen freezes and nothing happens. Whenever I try to actually manually input my debit card, I press enter and a pop up screen with nothing pops up and I have no choice but to press “OK”. I wasted my time many times on this app. I have an easier time ordering on the internet rather than on this app. ### 1/5 — Payment - options *2025-02-25, version 24.10.2024072501* It’s hard to understand what tiles represent what category of food. Wish they could make it simpler to see. Then at checkout Apple Pay never works. ### 1/5 — App Doesn’t work *2024-06-22, version 23.13.2023071401* I wish the app would work. It never does. Really disappointing ### 1/5 — useless *2024-03-16, version 23.13.2023071401* Have never been able to order through the app, every time I get to check out it says error or just doesn’t load at all. waste of time adding my order. ### 1/5 — Payment broken, can't even order if I wanted to *2023-11-30, version 23.13.2023071401* Payment system is broken, only accepts Apple Pay or coupon in app. The Apple Pay icon never shows up when you try to pay. App is unusable until the developers go in and fix it. ### 1/5 — Prices are higher on app *2023-07-04, version 22.14.2022083001* I recently visited the restaurant and purchased 15 boneless wings then I downloaded the app and everything was $5 more expensive on the app than if I purchased at restaurant! I went into the buffalo spot and confirmed it. I immediately removed the app ## Most praised reviews (9 highest-rated) ### 5/5 — Foods great App SUCKS *2026-04-22, version 26.28.0* Love their buffalo fries but the app is basically just ordering it off ubereats or doordash same set up theres really no point in a separate app. Its so difficult to place an order whether it’s on the app or through phone. Theres always some malfunction that happens when placed through app. It needs ALOT of work. ### 5/5 — Best Buffalo Wings *2024-10-09, version 24.10.2024072501* Always worth the wait, when ordered in the restaurant. I recommend ordering ahead of time of the app. My 6 year old loves the mild buffalo fries when we treat ourselves to Buffalo Spot every now and then. Staff is always friendly and helpful at the Long Beach 7th Street location. I love that they have locations at mall food courts as well. ### 5/5 — 10/10 *2021-03-28, version 20.26.2020042804* FOODDDDD IS BEYOND ME ! I here almost everyday ### 5/5 — Love Their Food *2020-10-03, version 20.26.2020042804* There wait if you order in store is a little long but it is worth it. I ordered there and got Garlic Parmesan Fries and it was the best also had the Cali Burrito with the very hot wing sauce and there is no place that can make something as tasty as that was for that cheap. ### 4/5 — App *2023-09-23, version 23.13.2023071401* Great app but apple pay not working on it ### 3/5 — Rewards *2026-06-03, version 26.38.0* New app update took away all the points I have ever earned ### 3/5 — App is terrible (food is great though!) *2025-08-30, version 25.4.2025032701* I have points and rewards that I have earned on here, but there’s no way to use them or apply to my order. When I click redeem, I got an email and my points disappeared. Every time I try to click a link to get more information, I get an error message saying “page not found.” I think I found an FAQ on it, but I have to do it in the store? After I’ve already paid on the app? What’s the point of having it on an app, when I can only use it when I order in the store. Makes no sense. The rewards portion of this app definitely needs a lot of work. Food is fantastic though! App gets 1 star but food gets 5! ### 2/5 — App is awful *2025-10-22, version 25.12.2025090301* The app has an option for Apple Pay that does not work. I’ve just spent over 40 minutes trying to set up my account to order food and I had to put in my debit card information. Which would have been fine but it wouldn’t take that either. It wouldn’t let me use Apple Pay or add my debit card. It finally let me after a very long time. And now I read on here that it doesn’t matter because the rewards won’t go through. I’ll come back and let you all know how that goes after I receive reward points. Wish me luck! I will say though, the food is great!!! I will continue buying their chicken fries even if I don’t receive reward points but this app is awful. ### 2/5 — ApplePay does NOT work *2025-04-23, version 25.4.2025032701* Please fix this payment issue --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*