# The Cecilian Bank Mobile — user reviews > 36 indexed App Store user reviews of The Cecilian Bank Mobile by The Cecilian Bank, rated 2.83/5 from 66 ratings. - Source: https://appshunter.io/ios/app/the-cecilian-bank-mobile/id961228710/reviews - App overview in markdown: https://appshunter.io/ios/app/the-cecilian-bank-mobile/id961228710.md - Rating breakdown: 5★ 25 · 4★ 3 · 3★ 4 · 2★ 4 · 1★ 30 ## Newest reviews (11 of 36) ### 2/5 — Slow app *2025-01-12, version 25.6.0* Slow app ### 3/5 — Help *2024-04-02, version 24.3.0* When I try to login I get stuck on Authenticate multi-factor authentication where it asks to select device it’s greyed out and I can’t press anything. ### 2/5 — Mfa *2022-07-20, version 15.1.2* Since I changed phones I can no longer receive txt message from the app for my temporary limit increases. Went to the bank etc. ### 3/5 — I mean it’s Ight I guess *2022-02-04, version 15.1.2* If it takes forever to load just close a restart. Sometimes you just got to give her time to get ready for your date ya know? Just chill Karens. It’s not YouTube or Amazon lol ### 1/5 — App doesn’t load *2020-08-28, version 12.3.0* Since the last update. The app never loads to the log in screen. I would use it all the time and now it is useless. ### 2/5 — almost unusable *2020-08-15, version 12.3.0* Since the last update (3 weeks ago!) the app stays on the loading screen for multiple minutes. Seriously have to wait up to 5 minutes sometime for the login to appear! I won’t wait so long for an app, and if I cannot check my banking on my mobile, I will consider changing banks. It’s 2020. Devs: Do you all not perform any QA testing on your releases? Do you not use the product yourself? How could such a release stay in production for so long? Do you not read the reviews here in the Apple store? Embarrassing. ### 1/5 — Not working! *2020-07-20, version 12.1.0* I’m so frustrated with this app. It hasn’t worked since the last update! ### 1/5 — Not working *2020-06-28, version 12.0.2* Hasn’t worked at least since the last update. Will not load at all. ### 3/5 — Can’t get on *2020-06-23, version 12.0.2* Updated, now I can’t get on the app ### 1/5 — Not working *2019-12-25, version 10.10.2* For last two days the app has cease to work. I’ve tried uninstalling and reinstalling and nothing works. ### 2/5 — Almost usable *2019-03-10, version 10.8.1* First, changing passwords while using a PW manager is practically impossible. You copy/paste your current password into the app, then switch to LastPass to generate a new password, but when you return to the CB app, it deletes the password you already pasted. And no matter how fast the camera snaps a check image on the mobile deposit , I get a timeout error. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2025-08-05, version 25.16.0* This is the worst bank app I’ve ever had. It takes forever to load anything. Takes forever to sign in. Takes forever for customer support. I’m thinking about switching banks just to get rid of this app. ### 1/5 — Won’t work *2025-06-04, version 25.16.0* Updated a couple minutes ago and the app just stays all white and won’t let me in. ### 1/5 — Useless App *2025-01-13, version 25.6.0* The app opens, but the bank accounts remain blank, showing only a spinning hourglass. This issue occurs both in the “Accounts” section and in the area for making transfers. It has been like this for several days now, rendering the app completely useless, as I need to view my accounts and transactions. I am submitting this feedback today to give the app a one-star rating (since zero is not an option). This is an unacceptable level of service and reflects irresponsibility on Cecilian Bank’s part. Please address this issue immediately. ### 1/5 — Poorly Developed *2024-06-20, version 25.1.1* Have not been able to login to the app for a week because of a loading screen that keeps saying Update 100%. It pops up and goes away over and over and never stops. Plus when it did work, the amount of $ I would have one day would be totally different the next day with no added transactions. Very poorly designed and managed app because nothing changes! I’m fed up at this point. ### 1/5 — STOPPED WORKING *2024-06-20, version 25.1.1* Will not work. Will not load. Just keeps try and trying and trying and failing and failing and failing to load. FIX YOUR APP. ### 1/5 — Worst app EVER *2023-01-26, version 23.12.1* Sends a verification code and always get a message unable to authenticate when I put it in. No face recognition either. I’m never able to do anything via this app. Worthless. ### 1/5 — The face recognition feature *2022-09-27, version 15.1.2* The face recognition feature doesn’t work after the update ### 1/5 — Horrible *2021-09-05, version 15.1.2* This app is horrible!!! Locks you out of the acct every weekend and of course you can’t call because they are closed as well. ### 1/5 — Unusable *2021-02-24, version 12.3.4* Wont even take me to the login screen. Just spins like it’s loading. ### 1/5 — Was amazing until the new update. *2020-10-10, version 12.3.0* Cannot even access anything since the new update. Just “loads” for literally hours. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app! *2024-12-17, version 25.6.0* It’s wonderful to have an app that is quick and easy to use. It’s so convenient and allows me to do so many things on my own. Thanks Cecilian Bank! ### 5/5 — Love this App *2024-12-16, version 25.6.0* The app has seen so many improvements over the years. It is so easy to use and offers all the services the big banks have to offer. The girls at the Sonora banking center are amazing as well! ### 5/5 — Great App! *2024-01-18, version 24.3.0* This is a user friendly app with great features! ### 5/5 — Face ID *2021-10-13, version 15.1.2* Face ID sometimes does not work at all. I check settings and it's on but it never lets me use it anymore after the update. What do I do ### 5/5 — Great App *2021-06-30, version 13.0.2* Works great for me. I’ve never had any issues with the app it’s always loaded in a fair amount of time and I’m able to access everything I need to on it! Love not having to drive to the bank when I need to deposit a check. ### 5/5 — Updates are an ongoing issue *2021-02-18, version 12.3.4* Review update: this app has not crashed in months. It seems TCB has resolved the issue! After deleting and reinstalling the app again, I decided to read the reviews. It seems there is a serious problem with the compatibility and testing of each new update. I have lost count of how many times I have had to delete the app and start over but I wouldn’t be surprised if my downloads coincide with the update releases. It seems to work fine one day and then the next ... nothing but a loading screen. Please look into this issue as it seems it is an ongoing problem for multiple people. That issue aside, the app does have appropriate features and I am glad TCB has a better system for mobile deposits and person to person transfers. I’ll always support a hometown bank, but if the stability of the app could be improved the app would be on par with my other accounts at national banks. ### 5/5 — Solid App for a Great Bank! *2020-02-18, version 10.10.2* The App is much improved and makes it easy to check my balance or check where near by locations are. So easy to navigate and not over complex! ### 5/5 — A Positive Review *2020-01-28, version 10.10.2* This app may not have “Bling” - But, to me, that is a GOOD thing.....Easy to understand & navigate.....Not a bunch of added Unnecessary & Useless fillers....Always works & is NOT Constantly Forcing Updates which Obsoletes the older iOSs. I quantify it as a Mature Users app. 👍👍 ### 5/5 — Useless *2018-07-26, version 10.6.1* They never let you deposit a check on the app, it always tells you improper endorsement, whether it's legible or not, oh and it takes bout a day and a half for them to tell you that even though it says it's been accepted for deposit. Useless, useless, useless! Update: found out that it was more my fault than the apps of my troubles with depositing. Called the bank with my issues and they explained clearly and had no further issues ### 5/5 — Great app *2018-07-12, version 10.6.1* I love the TCB app! So glad they updated it, doesn’t look so old school anymore :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*