# The Celtic Collection

> Mobile hotel management app for booking, check-in, room access, dining, and billing. (iPhone/iPad app by quick check ltd.)

- Source: https://appshunter.io/ios/app/the-celtic-collection/id1546626855 (this page in markdown: same URL + `.md`)
- Developer: [quick check ltd](https://appshunter.io/developer/436790723)
- Category: Lifestyle, Food & Drink
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 48 MB
- Languages: English
- Released: 2021-05-12
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-celtic-collection/id1546626855/reviews.md

## What is The Celtic Collection?

Plan your stay with the Celtic Collection app.
The Celtic Collection app puts everything you need at your fingertips before, during and after your stay with us.  Download our app to access anything you need, anytime you like - it’s your personal pocket concierge.
Key Features:
Book a Room
Make your next reservation in a few easy clicks and manage your booking via the app.

Check-In
The fastest way to check-in from anywhere.  Let us know when you are arriving and you’ll receive a notification when your room is ready.
Room Access Key
With your key on your phone you can get into your room faster, and never worry about forgetting your key card or getting locked out.
Dining
Browse and order food and drinks from our restaurant, bar and room service menus.  Plan ahead and place your order in advance, or on arrival in our food and beverage outlets.
Settle Your Bill
Keep track of new charges, view a full summary or settle your bill in just a few simple clicks.
Check-Out
Depart as smoothly as you arrived with our mobile check-out – fast, easy and fuss-free.

## Key features

- Book a Room
- Mobile Check-In
- Digital Room Access Key
- In-App Dining Orders
- Settle and View Bills
- Mobile Check-Out

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/the-celtic-collection/id1546626855/reviews.md

### 1/5 — Utterly Useless

*2024-12-20*

Simply put, it just doesn’t work. 

I have stayed multiple times and tried it again and again thinking Celtic Manor will have fixed it.  

It lets me enter my details, but doesn’t check me in. I’ve never managed to get a digital key on it. Always need to check in at reception. Asked them at my last stay and was told even for those it works for them the digital key doesn’t and they get locked out of their rooms!!

Yet still, every time I stay I get sent a link telling me to download it and check in via it. It’s a total joke especially as all the reviews say the same thing and yet the hotel does nothing to rectify it and just keeps pushing this useless app. Shameful.

### 1/5 — Doesn’t work!

*2024-11-27*

Would love to check in on be line but the app won’t let me. It also does not have a phone no to contact the hotel when you can’t check in online.

### 1/5 — Useless

*2024-09-17*

Can’t access room key without signing in using one of the three provided methods (facebook, google and something else), despite already being signed into the app via work email address. Reservation emails state ‘feel free to use the Talk to Us functionality in the app’, only it doesn’t exist. Navigation is terrible, often need to close the app and re-open to get back to where you were trying to go.

### 1/5 — Awful

*2024-08-28*

Completely useless. I can’t book anything for our stay, the back buttons don’t work and it’s incredibly glitchy. And yet they do nothing about it. Guests deserve better than this.

### 1/5 — Simply doesn’t work :(

*2024-06-28*

Other than taking my credit card details the app is pretty much useless

### 1/5 — Absolutely Awful!

*2024-05-26*

Probably the worst App I have ever used. Signs all over the hotel telling you to use the App but it just doesn’t work. 404 on almost every page, idiotic error messages and is darn right awful user experience. Please invest some money into technology. This is just embarrassing!

### 1/5 — Thoroughly useless

*2024-05-06*

Useless experience, still listing Google+ as an option. Security concerns abound. Had to resort to speaking direct to venue, nullifying the need for this broken app.

### 1/5 — Awful app. Don’t waste your time

*2024-05-04*

Booked a stay at the Parkgate Hotel which was superb. Encouraged to download the app to manage the booking but it’s completely unusable.

Back buttons don’t work, it constantly takes you off the app to a web browser, nothing is intuitive, and the user experience is best not described. 

Save yourself the hassle and phone up, the experience was so different and the staff were amazing.

### 1/5 — Poor App - that seems to serve no tea purpose

*2024-04-25*

This app from Celtic Manor falls short of expectations and leaves much to be desired. It's a frustrating experience. The implementation lacks finesse, evident in cumbersome features and encountering navigation glitches, such as being redirected to the home page while scrolling menus. Additionally, the check-in process is marred by a frustrating loop prompting users to download the app they already have. Overall, it's a disappointing offering that the Celtic Manor team should address promptly.

### 1/5 — Useless

*2024-02-22*

Tried using the app as encouraged but despite repeated attempts failed to let me use it as a digital key citing ‘unresolved’ issues with my phone. Contact us via web chat was even worse - after a lengthy wait finally suggesting I phone in instead! Wasted far more than the time it took to then queue at reception.

## Frequently asked questions about The Celtic Collection

### What can I do with The Celtic Collection app?

The app allows you to book a room, check in remotely, use your phone as a room access key, browse and order from dining menus, view and settle your bill, and check out easily. It serves as a personal pocket concierge for your entire stay.

### How does the digital room key work?

Once you've checked in, your phone will function as your room key. This allows you to access your room faster and eliminates the worry of forgetting or losing a physical key card.

### Can I order food and drinks through the app?

Yes, you can browse restaurant, bar, and room service menus directly within the app. You have the flexibility to place orders in advance or upon arrival at the food and beverage outlets.

### Is there a cost to use The Celtic Collection app?

The app is free to download and use. There are no additional charges for utilizing its features for managing your hotel stay.

### What are the benefits of using the app for check-in and check-out?

The app offers a fast and convenient way to check in from anywhere, notifying you when your room is ready. Mobile check-out is also designed to be smooth, easy, and fuss-free, allowing you to depart as seamlessly as you arrived.

## Version history (last 5 releases)

### 2.2.6 — 2023-11-07

Bug fixes

### 2.2.5 — 2023-10-16

Bug fixes

### 2.2.4 — 2023-08-31

Bug fixes

### 2.2.3 — 2023-07-23

Bug fixes

### 2.2.1 — 2023-03-20

Bug Fixes

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All apps by quick check ltd: https://appshunter.io/developer/436790723

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*