# The Cheesecake Factory — user reviews > 99 indexed App Store user reviews of The Cheesecake Factory by The Cheesecake Factory Inc, rated 4.90/5 from 22,231 ratings. - Source: https://appshunter.io/ios/app/the-cheesecake-factory/id6753362006/reviews - App overview in markdown: https://appshunter.io/ios/app/the-cheesecake-factory/id6753362006.md - Rating breakdown: 5★ 20,953 · 4★ 1,044 · 3★ 132 · 2★ 12 · 1★ 90 ## Newest reviews (17 of 99) ### 4/5 — Great app design but slow *2026-08-18, version 2.0.7* The app is great and organized well! Easy to maneuver especially with how vast the menu is. The only downside and the reason i gave 4 stars was due to how slow the actual app was. ### 2/5 — Desepcion *2026-08-08, version 2.0.7* Me prometen muchos premios y después no me dan nada ### 5/5 — Love the rewards *2026-08-03, version 2.0.6* The app was super easy to use. The reward system makes it worth using over other apps like DoorDash. ### 5/5 — Love *2026-07-27, version 2.0.6* Love love cheesecake Factory ### 5/5 — Birthday Cheesecake *2026-07-27, version 2.0.6* Love the birthday cheesecake benefit ### 5/5 — Convenient *2026-07-26, version 2.0.6* Very convenient app love it ### 5/5 — Online Ordering *2026-07-23, version 2.0.6* Love Cheesecake Factory online ordering! Very easy and clear to order and pay for order. Thank you Cheesecake Factory!! ### 5/5 — Love The Cheesecake *2026-07-08, version 2.0.2* Simply amazing, tasty and satisfying! ### 5/5 — Easy to Use and Helpful *2026-07-06, version 2.0.2* Great app! It’s simple to use, works smoothly, and makes everything quick and convenient. I’ve had a really good experience so far and would definitely recommend it. ### 5/5 — Service *2026-07-01, version 2.0.2* Had 5 minute wait food was delicious ### 5/5 — Outstanding *2026-06-28, version 2.0.1* Haven’t let me down yet!!!! ### 5/5 — Good app *2026-06-24, version 2.0.1* Always order online never have mix ups and if they do they will correct them. ### 5/5 — Easy to use *2026-06-20, version 2.0.1* App is so easy to navigate and clear. ### 5/5 — Tasteful *2026-06-19, version 2.0.1* Cheesecakes here are great! Staff is very nice ### 5/5 — Excellent *2026-06-11, version 2.0.1* Kapolei Cheesecake Factory is one of my Goto places for good food and fast service. ### 5/5 — My favorite place! *2026-06-09, version 2.0.1* Absolutely love this place! ### 5/5 — Corn cake Tamales *2026-06-08, version 2.0.1* I came thinking they had the corn cake tamales but they’re temporarily unavailable. Fix this please. Thank ya ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-07-22, version 2.0.6* Seems like it might be a good app... If only I was actually able to use it. I downloaded the app back when it came out, since then I haven't been able to log back in, I even changed my password and that doesn't seem to be the issue, it tells me there's been an error logging me in and to try again later. This app also doesn't have customer support to try to get help with things like this, at least not anywhere on the app that I could find ### 1/5 — App doesn’t work *2026-06-21, version 2.0.1* The app sucks. The verification code only goes to your number, not email!! Aka the code sent to my phone, it NEVER ARRIVES. Terrible app ### 1/5 — Desserts *2026-06-07, version 2.0.1* You continue to make the most delicious meals and cheesecakes. For the last year your cheesecake size/portions has absolutely gotten smaller and smaller, the pricing of the now smaller portions has actually increased. You’ve always made huge dinner portions, why not follow suit on the cheesecakes. ### 1/5 — Worst App *2026-06-06, version 2.0.1* Makes me verify I’m a human THREE times every time I open the app, doesn’t save my location; I click “start order” and then have to hit “begin order” AGAIN just to get to the menu. Truly difficult for no reason. ### 1/5 — Doesn’t work right *2026-06-01, version 2.0.1* I entered my cell number and it says I have made to many inquires and try again in an hour. Then if I try to change the password I enter my email which is correct for the account and I press the button to change it and it just changes shades and does nothing. No changes on screen to a new screen and no email. Impossible then to use the app to do much of anything ### 1/5 — Bad *2026-05-27, version 2.0* This app sucks? How do you not have an email reset or find my email???? I reset my password and I type it in and won’t let me login. Try to type in phone number and says I already have an account. Just terrible app design. Also why do I need app to make a reservation. Why isn’t my name and number enough????? ### 1/5 — Annoyed *2026-05-23, version 2.0* Tried sign up it wouldn’t let me I did everything for all of that push sign up. It doesn’t let me it doesn’t go through your app stink. ### 1/5 — Frustrating to no end *2026-05-19, version 2.0* Tried to join but told my phone is already linked to an account. Tried to log in with email and successfully requested a new password. Created new password and submitted. Immediately upon submitting new password I was advised that there is no account exists. Worst app ever. ### 1/5 — Poor Log In *2026-05-07, version 2.0* No matter how many times I try to log into my account, it will not allow me to do so. I can log into the website with no problems, but not so with the app. ### 1/5 — Prices don’t show *2026-05-05, version 2.0* Prices don’t show until I click dish and choose restaurant I’m going to. I want to see prices while in browsing what I want. ## Most praised reviews (10 highest-rated) ### 5/5 — Efficient *2026-09-04, version 2.0.8* Easy, fast, and quick ### 5/5 — The best app *2026-08-31, version 2.0.7* It’s really easy to use, it gives you so many rewards and a slice on your birthday. I would only add better support to recover your account in case you don’t have the same number with what you started your account. I had to make a new one ### 5/5 — Easy peasy *2026-08-30, version 2.0.7* Super simple ### 5/5 — Well see *2026-08-28, version 2.0.7* I asked for mashed potatoes instead of ff. Well see. ### 5/5 — Cheesecake *2026-08-23, version 2.0.7* Celebration cheesecake 😊 ### 5/5 — I eat here often *2026-08-20, version 2.0.7* I like the big menu. I like to order to go and have it brought to the car. I enjoy the rewards. I love getting omelets for dinner. I only wish they had a fruit cup on that huge menu. ### 5/5 — It’s so good *2026-08-16, version 2.0.7* I’ve never eaten here before this week, I’ve had it THREE days in a row! So many options, delicious every time. Cheesecake slices are large and delicious! ### 5/5 — Bravissimo *2026-08-12, version 2.0.7* Wunderbar ### 5/5 — Love the app *2026-08-09, version 2.0.7* Personally love the app fast and efficient. You save your information next time gets easier 🙌 ### 5/5 — Efficient *2026-08-06, version 2.0.7* Easier to navigate --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*