# The Children's Place — user reviews

> 232 indexed App Store user reviews of The Children's Place by The Children's Place, rated 4.90/5 from 271,372 ratings.

- Source: https://appshunter.io/ios/app/the-childrens-place/id1292363109/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-childrens-place/id1292363109.md
- Rating breakdown: 5★ 251,107 · 4★ 13,812 · 3★ 3,202 · 2★ 1,215 · 1★ 2,036

## What do users think of The Children's Place?

Overall sentiment: neutral

**Pros**

- 💕 Great quality clothes
- 💰 Affordable prices
- 🛍️ Convenient online shopping
- 🚚 Fast shipping
- 🎁 Rewards program

**Cons**

- 🐌 Slow and glitchy app
- 🔄 Frequent login issues
- 📦 Incorrect/missing items in orders
- 🔍 Difficulty navigating and finding items
- 🤖 Poor customer service

**Commonly reported bugs**

- App crashes and freezes
- Coupon codes not working
- Incorrect order status updates
- Inconsistent pricing between app and website

**Most requested features**

- Improve app performance and stability
- Add option to save items to a wishlist
- Enhance in-store pickup experience
- Provide better inventory visibility

## Newest reviews (19 of 232)

### 5/5 — Child place

*2026-08-01, version 2607.2.0*

They are a very great place to shop for discounts

### 5/5 — Excellent

*2026-07-31, version 2607.2.0*

Excellent app

### 5/5 — Review

*2026-07-29, version 2607.2.0*

I love the Children’s Place!!! So many affordable deals with great quality clothing.

### 5/5 — My 3. Favorite is children’s place target and Amazon

*2026-07-28, version 2607.2.0*

Great clothes even for 9. Year olds girl like me I love the jeans and shirts and shorts  great store

### 5/5 — Satisfied

*2026-07-26, version 2607.2.0*

I LOVE CHILDREN PLACE

### 5/5 — Ropa de calidad

*2026-07-25, version 2607.2.0*

Ropa para niñas hermosa y de buena calidad a excelente precio.

### 5/5 — Good

*2026-07-17, version 2607.1.0*

I love shopping for my kids here. I have varieties to pick. It’s really nice.

### 5/5 — Shirts

*2026-07-13, version 2607.1.0*

Best school shirts in my opinion

### 5/5 — App

*2026-07-08, version 2607.1.0*

Very good

### 5/5 — Love Children’s place deals

*2026-07-03*

I’ve been shopping for Children’s Place since my kids are little now that my son has two little dudes. I shop for them. I’m currently shopping for my four-year-olds preschool school clothes and I’m having the best time and getting so many deals. Definitely sign up for the app get all of their coupons and you can really get a lot of stuff for not very much money and this stuff lasts way longer than the Old Navy does. And always buy it big because they have the adjustable waist. First I ordered on my iPad and had everything ordered I’d put in a 30% discount and then I had another 30% discount and then I had 10% discount because I always ship to the store where my grandsons live. I’m having a really difficult time with them accepting my coupons. I had to download the app on my iPad but it didn’t register the 30% off then when I went to the details it said you had to do it on the mobile app so when I switch to my phone in the mobile app the $600 order was not on there so now I’m having to go through and add the whole thing again and not sure if it is even going to take my 30% mobile app coupon. I have not used my coupon or ever shopped online I usually just go to the store so hopefully I will get all my coupons and I can keep saying that you get good deals. Because I’ve pretty much been doing this all day trying to figure out their app and it’s kind of hard to determine if you already have something in your box and to also edit it. It seems to be easier now that I’m on the mobile app but I’m not sure I’ll be getting my coupons like I said so we’ll see if it works out.

### 5/5 — Nice

*2026-06-30, version 2606.2.0*

Very reasonable price and good quality of clothes

### 5/5 — Best Deal

*2026-06-28, version 2606.2.0*

Great place for kids' clothes! I always find amazing prices and great deals here. The quality is excellent and they have a wide variety of styles. I always buy my son's school uniforms at this store; I end up saving much more compared to other retailers like Amazon. Highly recommended.

### 5/5 — Easy cite to shop on

*2026-06-26, version 2606.2.0*

Great shopping experience

### 5/5 — Best kids shopping application

*2026-06-26, version 2606.2.0*

This app is a very good shopping app for children

### 5/5 — Amazing deals

*2026-06-18, version 2606.1.0*

Amazing deals for kids

### 5/5 — Clothes

*2026-06-02, version 2605.2.1*

Love it accommodating

### 5/5 — Affordable

*2026-06-01, version 2605.2.1*

I love how cute the styles are & all the deals available!

### 5/5 — Great

*2026-05-28, version 2605.2.0*

Great

### 3/5 — So many problems!

*2026-05-24, version 2605.1.1*

The shipping fee a little high. I only buy from them when they offer free shipping. I just ordered a few things and two items don’t fit so I looked up how to return them. I don’t live near a location so I’d have to return it through the mail… it’s a 7$ return fee!! Also I have 3 kids they give them “coupons” on their birthdays… it’s been a couple years now and I could never get the coupons to work no matter what I tried. I am a credit card holder but I’ve honestly thought about canceling it many times. They do have good sales around back to school time.. that’s the only reason I still shop there.

## Most critical reviews (10 lowest-rated)

### 1/5 — very dishonest company

*2026-08-07, version 2607.2.0*

I placed an order and paid through the Children's place.com website for Gymboree products. In fact, the order is listed as delivered even though it was not delivered. The sender cannot provide any evidence that the order was delivered, any proofs, and does not want to go to the trouble of understanding the situation. Be careful with this company. You can just lose your money.

### 1/5 — Trouble with the app

*2026-04-25, version 2604.1.0*

Always give me a hard time to log in and make a a payment, not reliable

### 1/5 — Check the math especially on discounts and shipping

*2026-03-25, version 2603.1.0*

They will offer multiple discounts - usually a season related or other hype of 30% and a 10% for using the app with an additional 20% to pick up in store. Problem is if you use the seasonal and the 10% for using the app they don’t honor the 20% pickup and they don’t tell you. If you want the 20% you will need to remove the 10%.  

They also will have items that can only be shipped to home. The app will separate them and use the entire order to indicate free shipping has been earned on your item. At checkout you must handle as two transactions. Example: total order $75 with 1st transaction being in store pickup ($50) and 2nd transaction being home shipping ($25). The 2nd transaction now gets charged for shipping because you no longer meet the free shipping threshold when it is checked out alone.

Take the lackluster programming and add the poor offshore handling of customer support resulting in BPO (Business Process Outsourcing) Fatigue and you get an app and a company with a single star review.

### 1/5 — Tardan demasiado en enviar un pedido y al final cancelan porque se agotaron los productos 🙄

*2026-01-05, version 2512.1.0*

Tardan demaciado en enviar un pedido y cuando tienes preguntas no te resuelven nada. Hice un pedido hace 2 semanas y parte del pedido no se ha enviado pero no me dicen que pasa no lo cancelan sólo me han cancelado 2 artículos de 4 y no he recibido ningún reembolso. Los otros solo están en proceso. El primero que me cancelaron ya tiene varios días y no hay nada de reembolso.

### 1/5 — Scam discounts

*2025-11-01, version 2509.2.0*

Will never buy another thing from this company. They claim discounts that don’t get added and then try to give you the most illogical explanations.

### 1/5 — Prices in app not honored in store

*2025-10-14, version 2509.2.0*

App is terrible for in store shopping. Shopped in person at the Children’s Place yesterday. Used app scanner to price check items as I shopped with my child. At checkout the items rang up higher and the cashier would not honor app price. I would have had to place online order for the items for store pickup. I understand there is sometimes differences in online vs in store pricing. However, you can only use the app price scanner on *in store items*, so it’s shady that scanning in store tags gives you the (lower) online prices. I left without purchasing. My child left extremely disappointed and I left wondering why The Children’s Place gave up a sale
Of over $100 simply because I was standing there in person and not outside ordering online for pickup or shipping.

### 1/5 — Ya no vuelvo a comprar aquí

*2025-09-30, version 2509.2.0*

Tardan demaciado en enviar un pedido y cuando tienes preguntas no te resuelven nada. Hice un pedido hace 2 semanas y parte del pedido no se ha enviado pero no me dicen que pasa no lo cancelan sólo me han cancelado 2 artículos de 4 y no he recibido ningún reembolso. Los otros solo están en proceso. El primero que me cancelaron ya tiene varios días y no hay nada de reembolso.

### 1/5 — PayPal not available on app

*2025-08-13, version 2507.3.0*

I want to save 10% by using the app, however I can only use PayPal if I buy through the website.

### 1/5 — Overcharged

*2025-08-05, version 2507.3.0*

I shopped the deals online, the total was $60.26, which came out of my account when I placed the order, I look at my mobile bank account this morning and they charged $115.74. That might not be much money to some but it is to me and I have other bills set to come out of my account and they will now be declined!! Online shopping is supposed to be easy, now I just want to cry

### 1/5 — Secret charges

*2025-07-21, version 2507.1.1*

I just placed an order for my son for about $155 worth of clothes yesterday. and they tried charging my card $125 today on top of yesterdays purchase. I’ve actually never wrote a review for an app but this is unacceptable!

## Most praised reviews (10 highest-rated)

### 5/5 — Slim/Tall Friendly!!!!!

*2026-08-24, version 2608.1.1*

The bottoms have the adjustable waist for kids who’s on the slimmer side and lengthy. I love it!

### 5/5 — No available products I am looking for

*2026-08-20, version 2608.1.0*

There’s no available sizes for boys black tshirts that I needed for my 2 grandsons

### 5/5 — Calidad

*2026-08-20, version 2608.1.0*

Bueno

### 5/5 — Nice

*2026-08-12, version 2607.3.1*

Very reasonable price. Good stuff. I like it.

### 5/5 — Momma

*2026-08-09, version 2607.3.0*

Best place for my kids clothing! Last forever and i pass them down!

### 5/5 — Calidad

*2026-08-08, version 2607.3.0*

Excelente ropa y precios

### 5/5 — ❤️

*2026-08-07, version 2607.3.0*

Bella esta tienda

### 5/5 — Tianna

*2026-08-04, version 2607.2.0*

I’ve loved Children Place for the last few years

### 5/5 — Mom

*2026-08-03, version 2607.2.0*

Love it great prices

### 5/5 — Awesome prices

*2026-08-02, version 2607.2.0*

Best place to shop for children clothing!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
