# The Cleaning Authority > Mobile management for house cleaning services, including scheduling, payments, and tips. (iPhone/iPad app by Authority Brands, LLC.) - Source: https://appshunter.io/ios/app/the-cleaning-authority/id1497016039 (this page in markdown: same URL + `.md`) - Developer: [Authority Brands, LLC](https://appshunter.io/developer/1497016038) - Category: Lifestyle - Price: Free - Rating: 3.71/5 from 100 App Store ratings · 38 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 28 MB - Languages: English - Released: 2020-03-09 - Data updated: 2026-07-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/the-cleaning-authority/id1497016039/reviews.md ## What is The Cleaning Authority? Manage The Cleaning Authority’s house cleaning services using the MyTCA app on your mobile device. The MyTCA app allows customers to have complete access and control of their cleaning services including: - Secure account information - Access to Consumer Newsletter and Blogs, including helpful deep cleaning and organization tips - Details on upcoming as well as past cleanings, including rooms to be cleaned, additional cleaning requirements, current rotation, and updated pricing - Payment options through wallet using credit card or e-check - Automatic or custom tipping - Notifications including reminders, updates and cleaning promotions - Opportunity for free house and apartment cleanings through our Refer a Friend program The Cleaning Authority has been providing house cleaning services for more than 25 years and is widely recognized for a commitment to serving customers and using environment-friendly cleaning supplies. TCA has a history of excellence and dedication to our clients through providing professional and high-quality residential cleaning services across The US and Canada. Your satisfaction is 100% guaranteed. We perform ongoing inspections to ensure our high standards are maintained. Our exclusive Detail-Clean Rotation System begins by giving your home a Detail-Clean within the first two cleans. On the first clean, we Detail-Clean your kitchen and bathrooms and then deep clean the rest of your home. On the second clean, we Detail-Clean the sleeping and living areas and thoroughly clean the rest of your home. We then follow with a system that maintains a detailed level of clean throughout your home. Our company is fully bonded and insured, which means you can have peace of mind when you hire us as your professional cleaning company. Helping our customers feel confident in our services is very important to us, which is why we're committed to taking every step necessary to make sure they feel good about choosing The Cleaning Authority. Every individual hired at a franchise location of The Cleaning Authority goes through a thorough screening process, and then is trained in every aspect of our home cleaning services. This ensures high-quality service every time. We participate in the communities in which we are located through The Cleaning Authority CARES by fighting against hunger. Helping to provide food is a fundamental component of taking care of others, but it’s not something we can do alone. Our customers, like you, have been critical to our effort. ## Key features - Manage cleaning services - View upcoming and past cleanings - Access cleaning tips and blogs - Secure account information - Payment options - Automatic and custom tipping - Refer a Friend program ## Recent user reviews (10 of 38) All indexed reviews: https://appshunter.io/ios/app/the-cleaning-authority/id1497016039/reviews.md ### 3/5 — Notification when cleaning time changes *2026-05-14* This app is helpful but it would be very good to send a text when the estimated cleaning time changes. The customer should not have to keep checking for time changes. ### 1/5 — Good Housekeepers Terrible App *2026-04-27* I only use the app twice a month - to see what time the team left the office. That allows me an hour to make sure my elderly Mother is up, dressed & out of her bedroom so they can strip the bed etc. And to manage the tips when they do an exceptional clean :) EVERY time WITHOUT FAIL, the app has LOGGED ME OUT & no longer recognizes my password!!! I’m using an iPhone 12 Pro - all up to date!!! This has been the pattern for a year now!!! And then I’m locked OUT & have to call the office to get back into my account !!! Plz allow the app to use facial rec - this would bypass this bug that renders the app useless. PLEASE !!!! 26April2026 - STILL having the same problem. Uptodate iPhone - plenty of memory, phone is rebooted every night…. PLUS WHEN trying to log in, the keyboard COMPLETELY covers the login space!!!! Seriously, plz fix that basic design flaw… ### 4/5 — Needs updates *2026-02-09* I love our cleaning crew. But this app needs some features added. Mainly a place where you can leave notes for your cleaners and a map to see where they are when they’re on their way. I don’t like getting a “your cleaners are on their way” notification with no time. I’ve had them not show up for two ours after the notification was sent. ### 1/5 — What’s the point *2025-11-08* Why have an app if we can’t actually schedule cleanings? I should be able to request the specific days I want and see if they are available and I should be able to request additional cleans and see the price. I want to choose mornings or afternoons on a specific day. What is the actual point of this app?? The fact there was an app and online payment/scheduling was a really positive selling point when choosing a cleaning company but this is extremely disappointing. ### 1/5 — The app is useless *2025-06-08* I can’t seem to do anything on the app. I need to reschedule a cleaning and there’s no place to select a date. The FAQ says to select the three dots, but there are no dots. Plus I had indicated additional rooms I want to clean, but since the schedule changed I want to switch things around. I can’t select or unselect rooms. I give up. ### 1/5 — This App is AWFUL!!! *2025-05-14* I’m a new customer and I'm trying to setup my account in the app…which is a required procedure. IT'S AWFUL!!! You're supposed to add all this information but you aren’t shown the field that you're typing in, so it's pretty impossible to enter your information correctly. For some functions…like adding a phone #, the app will only accept a phone number with the dashes…but they provide the characters that you can enter and they don't give you the dash as a character that you can enter. So, the only way to enter your number is to type it somewhere else and then copy/paste it into the app. Worse yet….if you don’t figure that out the app just stops functioning until you get it right! But it doesn’t bother to tell you what's wrong. It's VERY FRUSTRATING!!! ### 5/5 — Initial Clean ‘A’ *2025-04-15* My first experience with the company is 100% satisfaction. Katrina, Evie and Tania went above and beyond! I have faith the services will remain consistent ! A few minor headaches from the office but rectification actions are, thus far, positive! ### 1/5 — Poor *2025-03-06, version 1.2.5* Locking accounts after 3x incorrect passwords (only to be resolved by a manual intervention) is idiotic Cleaning service is great ### 1/5 — App stopped notifying when they’re on the way *2024-09-10, version 1.1.16* The app stopped notifying me when the cleaning team is on the way. This is the primary reason I use the app, please fix! ### 2/5 — Showed up *2024-08-21, version 1.1.16* Not as thorough as I would like. Would fine areas that were not attended to that were specifically meant to be taken care of during their cleaning. We parted ways. ## Frequently asked questions about The Cleaning Authority ### What can I do with The Cleaning Authority app? The app allows you to manage your house cleaning services, view details of upcoming and past cleanings, access helpful cleaning tips and blogs, and securely manage your account information. You can also handle payments and tipping preferences. ### How do I pay for services through the app? The app provides payment options through a secure wallet. You can use a credit card or e-check for your payments, offering a convenient and secure way to settle your cleaning service bills. ### Can I get free cleanings with this app? Yes, the app offers an opportunity for free house and apartment cleanings through its Refer a Friend program. By referring new customers, you can earn credits towards complimentary cleaning services. ### What kind of cleaning services does The Cleaning Authority offer? The company provides professional, high-quality residential cleaning services across the US and Canada, using environment-friendly cleaning supplies. They employ a Detail-Clean Rotation System to maintain a high standard of cleanliness. ### Is the app available on all devices? The description states that the app is available on your mobile device, implying compatibility with both iOS and Android smartphones and tablets. Specific operating system requirements are not detailed. ## Version history (last 5 releases) ### 1.3.6 — 2026-07-15 Critical bug fixes ### 1.3.5 — 2026-06-12 Critical bug fixes ### 1.3.4 — 2026-05-11 Critical bug fixes ### 1.3.3 — 2026-04-08 Critical bug fixes ### 1.3.1 — 2025-10-08 Critical bug fixes ## Apps similar to The Cleaning Authority | App | Rating | Price | Category | | --- | --- | --- | --- | | [Lula Pros](https://appshunter.io/ios/app/lula-pros/id1207212221) | 3.6 (80) | Free | Lifestyle | | [Juggle - Babysitting & More](https://appshunter.io/ios/app/juggle-babysitting-and-more/id1139575903) | 3.8 (197) | Free | Lifestyle | | [Tide Cleaners \| Dry Cleaning](https://appshunter.io/ios/app/tide-cleaners-dry-cleaning/id6446326585) | 4.9 (7,762) | Free | Lifestyle | | [Amenify Resident](https://appshunter.io/ios/app/amenify-resident/id1474989684) | 4.2 (3,912) | Free | Lifestyle | | [HomeServe - Home Repair](https://appshunter.io/ios/app/homeserve-home-repair/id1455853537) | 2.5 (153) | Free | Lifestyle | | [MaidsApp: Cleaning Services](https://appshunter.io/ios/app/maidsapp-cleaning-services/id955387051) | 3.5 (155) | Free | Lifestyle | ## More apps by Authority Brands, LLC - [Authority Brands Events](https://appshunter.io/ios/app/authority-brands-events/id6478343334) - [The Squad Plus App](https://appshunter.io/ios/app/the-squad-plus-app/id6743416408) All apps by Authority Brands, LLC: https://appshunter.io/developer/1497016038 ## Related topics [the cleaning authority](https://appshunter.io/ios/topics/the-cleaning-authority) · [classic cleaners indiana](https://appshunter.io/ios/topics/classic-cleaners-indiana) · [flexible cleaning](https://appshunter.io/ios/topics/flexible-cleaning) · [hacks cleaning](https://appshunter.io/ios/topics/hacks-cleaning) · [hiring cleaning](https://appshunter.io/ios/topics/hiring-cleaning) · [cleaners residential](https://appshunter.io/ios/topics/cleaners-residential) · [the name of housework](https://appshunter.io/ios/topics/the-name-of-housework) · [fire fighting cleaning service](https://appshunter.io/ios/topics/fire-fighting-cleaning-service) · [clean chandigarh](https://appshunter.io/ios/topics/clean-chandigarh) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*