# The Club Company — user reviews > 46 indexed App Store user reviews of The Club Company by The Club Company. - Source: https://appshunter.io/ios/app/the-club-company/id1523640509/reviews - App overview in markdown: https://appshunter.io/ios/app/the-club-company/id1523640509.md ## Newest reviews (16 of 46) ### 1/5 — Poor *2024-02-09, version 2.0.60* Everytime I try book a class or use the app I have to reset my pin and provide all my details to enable me to login. The app does not remember me or my details. Is not working for me at all. ### 1/5 — Diabolical *2024-01-16* Worst app ever!! Considering the amount of money I’m paying to use a health club and they can’t get a decent app! Every time I try and book on a class just says there’s a problem. Just been told to call to book why am I paying so much money and I can’t book a class??! ### 1/5 — Constantly fails *2023-11-21* Repeatedly unable to ‘find club’ unable to quickly and reliably book a class. No improvement over last 18 months. Just Not good enough- frustration ruins membership experience. ### 1/5 — Terrible App *2023-09-13* Please sort this app out, one minute it’s fine next a waste of time. You have to log on five minutes before booking takes place. Then when the clock goes to 7.30 pm booking is not open, you then have to go back to home page and go to book a class. By this time your lucky if you get in. With the latest issue one minute you can book a class and the next it does not appear on the app. ### 1/5 — Home Screen says classes are booked when you’re actually on waitlist *2023-08-07* Major problem with Home Screen regarding class bookings. If you’re on the waitlist for a class, the Home Screen says ‘Booked’. This is dreadful. I recently attended a class and had to leave because of this. If you tap on the ‘Booked’ class, it then tells you if you’re actually on the class or the waitlist. I don’t see how this can be portrayed as a software ‘feature’. It’s non-intuitive to the nth degree. ### 1/5 — Shocking App *2023-08-05* Shocking app considering it needs to be used to book classes. Agree with all reviews by the time you actually get to view classes your on the waiting list it takes such a long to load up. I’m continually having to delete app and reload, it’s quicker to phone the club and book that way. Half the time can’t see classes/activities available for my children as their names don’t always appear on the app considering they have full kid membership. Please please sort as the app could be so much better. ### 1/5 — Rubbish *2023-07-11, version 2.0.49* Absolutely rubbish, every time I try to book I have to delete the app and then re download. It permanently says I have no bookings and I need authentication ! What a waste of time! And very annoying…… ### 1/5 — Not very good *2023-06-07* Keeps freezing and you have to delete and start again, by the time this has been done you miss the class you want to book. Awful app. ### 1/5 — Poor *2023-05-27, version 2.0.33* It keeps logging me out and now I can‘t log back in at all ### 1/5 — Latest update has ruined it *2023-05-08* The latest update to this app now means that I can’t see what classes I am booked on. When you press the classes icon, you just get a blank screen so you have to go to “book a class” and scroll through each day to see what bookings you have. Also when you try and give feedback from the app, the link doesn’t work! ### 1/5 — Pathetic! *2023-02-28, version 2.0.16* The title says it all!!!! If I could give zero stars I would ### 1/5 — Broken *2023-02-23, version 2.0.16* Can’t ever get onto my classes and is in a constant state of loading so I have to call. About time this gets fixed. ### 1/5 — Can’t book online *2022-10-23, version 2.0.6* Suddenly the online classes have disappeared from the app! ### 1/5 — Unreliable *2022-04-17, version 2.0.5* Cannot believe how many times this App has crashed. Happened again yesterday and still not working. Do I really have to uninstall again????? ### 1/5 — Flaky and inoperable *2022-03-14, version 2.0.3* Stopped working on my iPhone 12. Would open but not show classes. Rebooted phone, deleted app c3 and reinstalled. Now won’t open 😥 ### 1/5 — Book via the website instead *2022-03-05, version 2.0.3* This app doesn’t load any classes and it’s very slow and frustrating. What a shame as the club’s are lovely. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-05* No way to link my account to the IG app, the instructions provided are useless because there is no “my golf” or “preferences” I’ve looked everywhere. When I’m on the web version on desktop I click my account and get a gateway timeout.. poor all round. ### 1/5 — Dreadful *2026-03-25, version 2.7.25* Awful app ### 1/5 — Frustrating *2026-03-17* Just updated and now all I get is the wheel of doom. Tried installing again, turning iPad off and still not getting anything. Tried to contact you but said page not available. Any thoughts? Witney ### 1/5 — Rubbish *2026-02-11* App keeps crashing, especially when it’s time to book classes. Apparently this was receiving attention from the IT department but it’s still not working and we are now into mid February. Now I have to make a phone call every time I want to book classes. The app gets ‘stuck’ regularly and I’m told to refresh the app, it doesn’t, then told to delete the app and then I’m told I may lose the data. Why am I - a member - having to work so hard at this when I make it very easy for Nizels to take my money each month? ### 1/5 — App needs attention *2026-01-14* There are fundamental issues with this app where it is missing basic features most other clubs and gyms have. 1. A waiting list that automatically books you on to a class. Currently this is an email and a mad dash to get on the class. My time is to valuable to be sat waiting by my emails to ensure i get into a class. 2. Combine Golf, why there is the need for separate apps is beyond me, its simply a terrible journey. 3. Busy times, this app really needs a barometer to say how busy the gym is similar to trainline with carriages. Especially during months like January as its impossible to gage the peak times and want to get the most out of when im there. 4. Class time refresh, this is the only gym app ive used that has the class refresh at 7pm, this works far better in the morning from my experience. This app has a lot of potential but it needs investment and development especially with the price of the monthly membership, the members deserve more, especially when these are basics for Third space, David Lloyd and Virgin active. ### 1/5 — No longer works since last update. *2025-07-03, version 2.6.1* Doesn’t work on my phone anymore. Just keeps going with the spinning spokes of doom! ### 1/5 — Terrible app *2025-05-28, version 2.5.0* I m constantly having to delete and re install this hopeless app . Please update the technology ### 1/5 — Unable to click on link to log in *2025-05-15, version 2.4* Have an iPhone and the app will not allow me to click on the Warwickshire to book in. ### 1/5 — Awful, needs bring to the 20th century *2024-12-05, version 2.0.108* Fully agree from last review a year ago ### 1/5 — So so bad *2024-07-30, version 2.0.93* Could not be worse - total afterthought ## Most praised reviews (6 highest-rated) ### 4/5 — Calendar integration *2024-03-21* The integration with my lander doesn’t work, I can book a class no problems and ‘click’ add to calendar but it doesn’t. I have given it the correct privileges and re-installed the app. Other than that’s it’s an ok app. Does what it says on the tin. ### 2/5 — Booked classes *2025-12-10* Since the change to remove the waitlist we cannot see in our bookings those that we are on the “interested list” for. Can you please show these? Right now I have to burrow through the bookings for each day so see which classes I’m on the “interested list” for. ### 2/5 — Dreadful app *2024-07-02* This gets worse and worse. It either won’t load or refresh. I have had to reinstall so many times. It’s very frustrating. ### 2/5 — Poor *2022-08-18, version 2.0.6* Constantly asking for authentication on iPad so takes longer to use than it should. ### 2/5 — No timetable *2021-10-01, version 1.7.0* You can only see five days of classes. It would be helpful to see a timetable somewhere! ### 2/5 — Problem fetching data *2021-08-13* When I try to book a class I just get a message saying problem fetching data. No classes appear **Developer response:** Hi Garry Dunn 66, Sorry to learn of the issues you may be facing booking classes on the app. Please, share with us your experience by using our form on our app page: https://www.theclubcompany.com/the-club-company-app/ so we can investigate further. Thank you, The Club Company App Team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*