# The Erie Times-News — user reviews > 59 indexed App Store user reviews of The Erie Times by Gannett, rated 4.10/5 from 567 ratings. - Source: https://appshunter.io/ios/app/the-erie-times-news/id700897580/reviews - App overview in markdown: https://appshunter.io/ios/app/the-erie-times-news/id700897580.md - Rating breakdown: 5★ 340 · 4★ 106 · 3★ 43 · 2★ 20 · 1★ 58 ## What do users think of The Erie Times? Overall sentiment: negative **Pros** - 📰 Quality local news coverage and reporting - 🏠 Convenient access to hometown news from anywhere - 👍 Experienced long-time reporters on staff - 🎮 Accessible features like adjustable font sizes and text-to-speech - 🧩 Puzzles and horoscope content appreciated - 📱 iPad/tablet reading capability when working properly **Cons** - 🐛 App frequently crashes and freezes on multiple devices - 📺 Excessive pop-up ads despite paid subscription - 🔐 Persistent login and subscription recognition issues - 📰 Outdated content remains on homepage for months - 🗺️ Poor app navigation and unintuitive design - ⏰ Delayed sports coverage (2+ days late) - 🔄 App jumps around while reading, losing user's place - 📱 Incompatible with Kindle app and landscape mode - 🆘 Inadequate customer service and support access - 📊 Limited local news content relative to national news - 🎨 Difficult to resize and view articles properly - 🔄 Repetitive and recycled stories **Commonly reported bugs** - App displays blank/white screen on iPad - Login failures and subscription not recognized - App crashes and requires frequent reinstallation - Pages jump and refresh while reading, losing place - Landscape mode not functioning - Images scale incorrectly and appear too large - Articles fail to load consistently - App freezes on multiple device types - Slow performance with pages containing many ads - Logout and re-login required unexpectedly - Maximum free articles error despite paid subscription - Restoration of subscription link doesn't work **Most requested features** - Return to previous PDF-style newspaper format - Landscape mode support for comics and articles - Persistent login without repeated authentication - More local news and less national content - Objective, balanced reporting covering both sides of issues - Easier article discovery with complete section listings - Free access to obituaries for subscribers - Remove ads from paid subscription tier - Better image scaling for mobile devices - Stable app performance without constant reinstalls ## Newest reviews (15 of 59) ### 4/5 — Daily newspaper still relevant *2026-03-10, version 8.8.1* I still enjoy reading the Erie Times News. I especially like that several long time reporters still are onboard. Online reading is a convenient method too. ### 3/5 — Could use more timely news. *2025-10-13, version 8.5.4* Since USA Today took over the paper and went to mailing the hard copies news, sports is often two days after the fact. Kind of defeats the purpose of a newspaper. ### 4/5 — Good eNewspaper *2025-10-11, version 8.5.4* Generally very good. Took some time to get used to & learning how to navigate. Nice to be able to get other newspapers also. Would like to see more local news. ### 4/5 — Great Erie County News *2025-09-23, version 8.5.0* Great job keeping me updated on local news, good horoscope and puzzles for the day ### 4/5 — Ads *2025-07-16, version 8.1.0* It’s a paid subscription you should not see ads. ### 2/5 — No epaper *2025-06-29, version 8.1.0* Since the software is been updated, I cannot view the paper. I can get the other sections individually But viewing the paper yields a blank screen. Please help. ### 2/5 — No epaper *2025-06-25* Since the software is been updated, I cannot draw the paper. I can get the other sections individually But viewing the paper yields a blank screen ### 2/5 — Third day, e edition paper won’t load. *2025-06-13, version 8.1.0* I can’t find how to even contact the newspaper. ### 3/5 — Review *2025-06-08, version 8.1.0* The paper is not like it used to be / it Is now empty and left wondering why anyone get the paper. You have been overcharging loyal older readers for years! You should be ashamed. The paper should reflect local writers and conservative views. ### 4/5 — For Sudoko *2025-06-08, version 8.1.0* Easy to navigate with my ipad. Touch and read any articles of interest……. ### 2/5 — Excessive ads *2025-05-06, version 8.1.0* Do you really need an add between every paragraph ### 3/5 — Make the paper even better *2025-05-02, version 8.1.0* I look forward to reading the e-edition every day. It’s great that it’s available to all of us. Just wish the newspaper was more LOCAL instead of news we can get on the national news, internet, etc. It’d also be very nice to have objective news instead of so obviously one sided. Be a factual newspaper & express both sides of an issue. ### 4/5 — struggling *2025-04-12, version 8.1.0* app is not user friendly and for paid subscription, pop up ads that need removed in order to read paper are unacceptable. Will not renew at twice the cost! ### 3/5 — Ok but… *2025-04-09, version 8.1.0* Not able to use landscape on comics. Old app works fine but it’s going away. ### 2/5 — Poor App *2025-04-04, version 8.1.0* Stories are rarely new, often repetitive. As one scrolls down through stories, the app often returns to the top of the list which is very irritating. Many of the stories are old news by the time they appear here. ## Most critical reviews (10 lowest-rated) ### 1/5 — Online content and attracting subscribers *2025-11-24, version 8.6.0* Please get rid of old news sooner there are stories that are 4 months old on the front page very not professional ### 1/5 — Erie Times News *2025-10-18, version 8.5.4* I can not open it up on my one iPad. The other iPad works fine. I HAVE A SUBSCRIPTION. It says they have no record of it. I cannot get the phone number to call. My subscription is till January 2026 ### 1/5 — Terrible *2025-10-10, version 8.5.4* I was getting the enewspaper online on my Kindle with no problem. Kindle apps don’t include goerie and the online version is almost impossible to navigate now. What am I paying for if I can’t read the paper? ### 1/5 — High School Football Scores *2025-09-08, version 8.1.0* Erie Times where are the scores Erie Prep Erie High for Friday? ### 1/5 — New format *2025-03-16, version 8.1.0* Awful , I am sure I am missing half the news! I hate the new format , I want to read the paper as if I am still iEriw which is why I subscribed. ### 1/5 — Can’t access *2025-01-10, version 7.14.0* I have a subscription, but cannot find a way to login. I cannot find a number for customer service. ### 1/5 — struggling *2024-11-27* app is not user friendly and for paid subscription, pop up ads that need removed in order to read paper are unacceptable. Will not renew at twice the cost! ### 1/5 — Horrible *2024-08-28, version 7.11.2* Don’t even know where to start there are so many things wrong with it. ### 1/5 — Not working *2024-08-27, version 7.11.2* If you want to cancel it just circles. Probably a trick to keep from canceling. ### 1/5 — App is extremely inconsistent *2024-07-31, version 7.11.1* The App stinks in its current form. I can no longer see the online newspaper on a consistent basis. Some times it works and other times I just see 3-4 gray bars and then the screen on my iPad goes white, nothing. I have downloaded the latest version of the app and “saw” the enewspaper for a day or two…then back the the white screen. It is not snowing in Erie right now so I don’t understand the whiteout snow blizzard display! ## Most praised reviews (10 highest-rated) ### 5/5 — Excessive ads *2026-01-18, version 8.6.0* Do you really need an add between every paragraph ### 5/5 — Good eNewspaper *2025-07-03, version 8.1.0* Love keeping in touch with news from my hometown. This paper does exactly that. Great reporting. ### 5/5 — Erie Time News *2025-06-02, version 8.1.0* We enjoy the Erie Times News. ### 5/5 — Local paper *2025-05-09, version 8.1.0* I love reading the Erie Times News. I miss having it delivered firsT THIng in the morning. ### 5/5 — Great Erie County News *2025-04-02* Great job keeping me updated on local news, good horoscope and puzzles for the day ### 5/5 — I love my on line paper *2025-03-22, version 8.1.0* I love my online paper because it is so convenient. I travel a lot so I can read it anywhere and anytime. I know we are a small town and do not have a lot of different news. Therefore, I understand how hard it is to get exciting and different news but I like it anyway. I also like the fact that you can get different sizes of font and you can also get it so the paper can be read to you. ### 5/5 — Awesome *2024-09-17, version 7.12.0* This is awesome ### 5/5 — A Real Source of Information *2022-04-19, version 6.10.0* It’s where I go first to know what’s going on locally. ### 5/5 — Good eNewspaper *2021-03-24* Love keeping in touch with news from my hometown. This paper does exactly that. Great reporting. ### 5/5 — Great Erie app *2021-02-16, version 6.3.0* Best way to stay informed of local news and events. My child attends school in Erie and it’s nice know what is going on. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*