# The Family Credit Union Mobile

> Mobile banking for account management, bill pay, and fund transfers. (iPhone/iPad app by The Family Credit Union Inc.)

- Source: https://appshunter.io/ios/app/the-family-credit-union-mobile/id962335918 (this page in markdown: same URL + `.md`)
- Developer: [The Family Credit Union Inc](https://appshunter.io/developer/962335917)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 842 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 122 MB
- Languages: American English
- Released: 2015-02-12
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-family-credit-union-mobile/id962335918/reviews.md

## What is The Family Credit Union Mobile?

Access your accounts when and where you want right in the palm of your hand. It’s fast, secure and free access to your accounts anytime, anywhere. You have access to check your balances, pay bills and transfer money...while you are on the go!



Features:
•	Check your account balances
•	Review recent transactions
•	Transfer funds between your accounts
•	View and pay bills (you must be enrolled in bill pay within online banking)
•	Deposit checks



You need to be enrolled in Online Banking to use this app. To enroll, visit our website or any location. Mobile banking is free to access, but messaging and data rates may apply.

Federally insured by the NCUA.

## Key features

- Check account balances
- Review recent transactions
- Transfer funds between accounts
- View and pay bills
- Deposit checks

## What do users think of The Family Credit Union Mobile?

Overall sentiment: negative

**Pros**

- 🔒 Secure online banking platform
- ✅ Functional when working properly
- 👍 Helpful and useful features

**Cons**

- 🐛 App won't open or load
- 🔌 Connectivity errors despite good signal
- 🔒 Excessive security questions causing frustration
- 🔐 Frequent password reset requirements
- ⚠️ Outdated UI with unreadable elements
- ❌ No app updates for extended periods
- 📊 Limited credit card transaction visibility

**Commonly reported bugs**

- App fails to open or launch
- Loading screen freezes indefinitely
- Connectivity errors with adequate network signal
- Login process stuck in security question loop
- Security questions appear that user never answered
- Gray background logo obscures security question text
- Error messages about app updates when none available

**Most requested features**

- Display complete credit card transaction history
- Streamline security question process
- Improve UI readability and design
- Simplify password reset procedure

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/the-family-credit-union-mobile/id962335918/reviews.md

### 5/5 — 5

*2024-02-06, version 23.1.75*

5Stars

### 1/5 — App won’t open all of the sudden

*2023-03-17, version 22.2.81*

I used this multiple times a day and as of a few days ago won’t open. I deleted it, reinstalled it, restarted my phone, deleted app again, reinstalled again and still nothing. Please please please fix. I’ve never had any issues with this app that I’ve used since 2016 until just a few days ago. Please fix the issue

### 1/5 — Horrible

*2023-02-06, version 22.1.103*

Fix your online website and mobile app. Nothing loads. Error messages pop up. Saying do you have the latest update version. It has not had an updated version in 4 months.

### 1/5 — Not happy

*2020-12-30, version 20.2.50*

The app won’t let me access without saying there’s no connectivity tray again or try later which I have unlimited data with 5g, I have deleted the app re download it and still the same, turned off my phone and on and same thing and now the app won’t load still stuck on the cover

### 5/5 — Happy

*2020-10-29, version 20.1.200*

Love the family credit union online banking very helpful very useful very secure and I’m very happy Mario Elem

### 2/5 — Credit card transactions

*2020-06-18, version 19.3.20*

I think the app should display all your credit card transactions. The only thing it shows is when you made a payment on it.

### 1/5 — Terrible

*2019-04-24, version 18.2.70*

This app keeps making me rest my password and the process to rest it is super long and painful, honestly makes me want to switch banks.

### 2/5 — Bad update

*2017-08-04, version 17.1.106*

Won't get off loading screen.

### 1/5 — Security so good you can't even get into your own account

*2015-12-04, version 4.7.247*

I can never get logged in to do my online banking. Very aggravating. Have to call all the time to reset my pin. Quit with all the security questions please.

### 1/5 — Pain to install

*2015-10-27, version 4.7.247*

I can't get app to open. Every time I try to log in it just keeps asking for security questions and their ones that I've never even answered before!

## Frequently asked questions about The Family Credit Union Mobile

### What can I do with The Family Credit Union Mobile app?

The app allows you to access your accounts anytime, anywhere. You can check your account balances, review recent transactions, transfer funds between your accounts, view and pay bills, and deposit checks directly from your mobile device.

### Is there a cost to use The Family Credit Union Mobile app?

Access to the mobile banking app is free. However, standard messaging and data rates from your mobile carrier may apply.

### Do I need to be enrolled in online banking to use this app?

Yes, you must be enrolled in Online Banking to use the mobile app. You can enroll by visiting the credit union's website or any of their physical locations.

### What are the main benefits of using this mobile banking app?

The primary benefit is convenient access to your accounts on the go. It offers fast, secure access to manage your finances, including checking balances, transferring money, paying bills, and depositing checks without needing to visit a branch or use a computer.

## Version history (last 5 releases)

### 25.2.100 — 2026-02-11

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.20 — 2025-08-27

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-01-29

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.73 — 2024-09-10

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

## Apps similar to The Family Credit Union Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [WCBank](https://appshunter.io/ios/app/wcbank/id1643174253) | 4.9 (478) | Free | Finance |
| [Quad City Bank Personal](https://appshunter.io/ios/app/quad-city-bank-personal/id1374589947) | 4.8 (491) | Free | Finance |
| [RIAFCU Mobile Banking](https://appshunter.io/ios/app/riafcu-mobile-banking/id514447658) | 4.8 (2,220) | Free | Finance |
| [Beardstown Savings s.b.](https://appshunter.io/ios/app/beardstown-savings-sb/id1182524333) | 3.7 (3) | Free | Finance |
| [Ascentra CU Mobile](https://appshunter.io/ios/app/ascentra-cu-mobile/id1511225078) | 4.6 (882) | Free | Finance |
| [Raccoon Valley Bank](https://appshunter.io/ios/app/raccoon-valley-bank/id1161860115) | 4.8 (314) | Free | Finance |

## Related topics

[the family credit union mobile](https://appshunter.io/ios/topics/the-family-credit-union-mobile) · [postal family credit union](https://appshunter.io/ios/topics/postal-family-credit-union) · [tfcu mobile](https://appshunter.io/ios/topics/tfcu-mobile) · [cafcu](https://appshunter.io/ios/topics/cafcu) · [rtfcu](https://appshunter.io/ios/topics/rtfcu) · [family bank](https://appshunter.io/ios/topics/family-bank) · [my fscu](https://appshunter.io/ios/topics/my-fscu) · [tfcu family wallet](https://appshunter.io/ios/topics/tfcu-family-wallet) · [credit union mobile app](https://appshunter.io/ios/topics/credit-union-mobile-app)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*