# The Farmers Bank Mobile App — user reviews > 37 indexed App Store user reviews of The Farmers Bank Mobile App by The Farmers Bank, Frankfort, Indiana, rated 4.80/5 from 808 ratings. - Source: https://appshunter.io/ios/app/the-farmers-bank-mobile-app/id562356104/reviews - App overview in markdown: https://appshunter.io/ios/app/the-farmers-bank-mobile-app/id562356104.md - Rating breakdown: 5★ 693 · 4★ 76 · 3★ 21 · 2★ 6 · 1★ 12 ## What do users think of The Farmers Bank Mobile App? Overall sentiment: mixed **Pros** - 👍 User-friendly interface and easy navigation - 💰 Convenient account balance checking - 🔒 Secure banking operations - ✨ Improved app after recent updates - 📱 Simple and straightforward functionality - 📸 Smooth check depositing system - ⚡ Efficient banking transactions **Cons** - 🐛 Frequent login errors and credential issues - ❌ Missing key features like Zelle and bill pay - ⏱️ Slow real-time balance updates (24-hour delay) - 🔄 Inconsistent account balance display - 😕 Confusing new layout after recent update - 🚫 App crashes and won't load - ⚠️ Poor customer support response times - 🔐 Security concerns with business/personal account mixing - 📵 Face recognition/biometric authentication not working **Commonly reported bugs** - Login failures with incorrect credential errors - App crashes immediately upon opening - Wrong account balances displayed - App won't load with system error messages - Random security questions different from setup - Face recognition disabled despite phone settings - Accounts showing incorrect amounts after updates - Data not staying up to date - Access issues lasting multiple weeks **Most requested features** - Zelle electronic transfer integration - Bill pay functionality - External transfer capability - Monthly statements (easier to find) - Handi-cash feature - Face recognition/Touch ID authentication - Revert to old app layout - Calculator and calendar widgets - iPad app with retina graphics - Longer auto-logout time - Live spending and balance updates ## Newest reviews (10 of 37) ### 3/5 — pretty good *2026-01-01, version 25.0.250800* I wish it had actual monthly statements, in addition to a running list of transactions. Correction: I wish the statements were easier to find. ### 2/5 — Mobile App Needs Reworked *2025-12-12, version 25.0.250800* Experiencing frequent issues with how much money is exactly in my account. Multiple times I have logged in and my accounts are out of whack, showing the incorrect amount of money, for no reason that I can think of besides it being a mistake on the apps end. All started after the app got updated. ### 3/5 — App review *2025-11-27, version 25.0.250800* It doesn’t stay up to date ### 3/5 — Not bad, but *2025-11-01, version 25.0.250800* The app is overall fine, but I have yet to be able to use face recognition so I have to put in my password each time. The new check depositing system worked smoothly. ### 3/5 — The new layout *2025-10-14, version 25.0.250800* I do not like the new layout too much going like the old layout better.. but I like having the app just the old one was better ### 2/5 — Needs work *2025-06-30, version 24.1.72* This app is great when it’s working properly, unfortunately 8/10 times it isn’t and that’s the issue. There are several issues trying to log in. I oftentimes get a error pop up, or it tells me my credentials are incorrect. When that occurs I know to just come back the following day and eventually it works then. Other than that, it is pretty straight forward anf simple it’d would be 5/5 rating if it weren’t for those occurring issues. ### 2/5 — No stars *2019-05-14, version 18.4.50* This is the worst app ever. You can do anything on it. Needs lots of work. ### 2/5 — I’m disappointed *2019-02-02, version 18.3.80* Why did you not include the small calculator and calendar that were at the bottom of the page. Used those two features all the time. Pleas bring them back or let me go back to the old version. ### 2/5 — Basic App *2016-02-14, version 4.7.301* Basic bare minimum app. Would suggest a longer auto-logout time instead of when you switch apps or close the app (5 minutes or so). Also would love to see Touch ID integrated. ### 1/5 — Barely Works *2016-01-15, version 4.7.301* I only want to check my account balance through the app but 9/10 times the app won't load. I get a system error message or it continuously will ask me random security questions different from the ones I set up. This is a failure of a bank app and I often think of switching banks just to have a better mobile experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Electronic transfers. *2026-02-10, version 25.0.250800* I need a tool to transfer money electronically. Zelle is very important to our business operations ### 1/5 — No improvement *2025-12-18, version 25.0.250800* Handi-cash missing from App ### 1/5 — Lots of bugs *2025-12-15, version 25.0.250800* Something different every time. Wrong balances, no bill pay or external transfers ### 1/5 — What are you thinking? *2025-10-17, version 25.0.250800* Who implements an app that puts corporate and other business accounts on your personal application? The way my online banking looks today I could transfer hundreds of dollars into my personal acct at a touch of a button! Bad business just bad! ### 1/5 — Hate the updates *2025-10-15, version 25.0.250800* Difficult to make sense out of all of it. Thinking about switching banks. ### 1/5 — I miss the old app *2025-10-14, version 25.0.250800* I miss the old app. This one is a pain in the butt. It doesn’t give you live updates about what you are spending and how much is actually in the account until 24 hours later. And doing anything else takes forever. Considering changing banks because of this. ### 1/5 — Problems *2025-10-14, version 25.0.250800* Nothing but issues since the new app came on. 2 weeks, still can’t access my accounts. There has been a “ticket” put in for over 2 weeks. Very poor app. ### 1/5 — Absolutely horrendous *2025-10-12, version 25.0.250800* This new update really made things more difficult from navigating to paying/transferring money. Go back to the old version please!! ### 1/5 — You’re kidding me right? *2024-01-29, version 23.1.70* Nothing works! The app won’t let me do anything. Not even log in. It just tells me there is an error and to call the bank. So what’s the point of having an app???? ### 1/5 — Touch ID doesn't work. *2019-02-08, version 18.3.80* Touch ID doesn't work, keeps saying it's disabled in the phone. It's not. Tried to reset it in the app but that didn't work. Tried another phone and that didn't work. ## Most praised reviews (10 highest-rated) ### 5/5 — App review *2026-02-28, version 25.0.250800* 2026 02 28 ### 5/5 — Much improved! *2026-02-05, version 25.0.250800* So much more user friendly and actually able to use to do useful banking items and transactions. Much appreciated! ### 5/5 — New App *2026-01-22, version 25.0.250800* Since the big update there are a lot more options. I enjoy this version better. ### 5/5 — Easy to use *2026-01-04, version 25.0.250800* This app is easy to use. I can do all my banking and see all my account activity every day if I want. ### 5/5 — Muy buena *2025-12-05, version 25.0.250800* Muy buena , muy útil para checar mi saldo y muy segura ### 5/5 — Great! *2025-12-01, version 25.0.250800* Great bank, and I live the new ap. Took a little getting used to, but it’s great! ### 5/5 — App *2025-10-14, version 25.0.250800* More handy ### 5/5 — Best Bank *2019-11-05, version 19.2.50* Love Farmers Bank. Always friendly faces in the bank. App easy to use. ### 5/5 — Online Banking *2019-09-18, version 19.1.200* The app is very easy to use. You can check the money in all of your accounts and schedule transfers between checking and savings accounts. For example, if you get your work check on a Thursday you can select the amount you want transferred in your savings on a Wednesday. ### 5/5 — Great App *2016-04-01, version 4.7.301* It is user friendly and very efficient. I use this to do A lot of my banking. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*