# The Fat Butcher — user reviews > 75 indexed App Store user reviews of The Fat Butcher by Serlex Ltd, rated 4.70/5 from 15 ratings. - Source: https://appshunter.io/ios/app/the-fat-butcher/id1573780515/reviews - App overview in markdown: https://appshunter.io/ios/app/the-fat-butcher/id1573780515.md - Rating breakdown: 5★ 12 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0 ## What do users think of The Fat Butcher? Overall sentiment: mixed **Pros** - 👍 Great meat quality - 💰 Excellent value for money - 🚀 Speedy delivery - 📦 Well-packed orders - 📱 User-friendly app - 💯 Top-notch service - 😋 Delicious taste - 👌 Outstanding produce - 👍 Great customer service - ✨ Amazing deals - 👍 Highly recommend - 👍 Brilliant meat - 👍 Top butcher - 👍 Great food - 👍 Good quality meats - 👍 Quality meat and service - 👍 Spot on - 👍 Top of the class - 👍 Star butchers - 👍 Class - 👍 Great food and app - 👍 Selected meat - 👍 Really good and simple - 👍 Saving galore - 👍 The best - 👍 Amazed - 👍 Lovely meat - 👍 Good meat - 👍 Steak quality - 👍 Fantastic - 👍 Well done FB - 👍 Amazing Meat - 👍 The Fat Butcher - 👍 Meat orders - 👍 Brilliant, fantastic, great quality - 👍 Lovely food - 👍 Quality meat - 👍 Luxury Christmas hampers - 👍 Meats - 👍 Meat - 👍 Fabulous - 👍 First order - 👍 Absolutely first class meat - 👍 Best butcher - 👍 Great meat every time - 👍 Lovely meat - 👍 Value for money - 👍 1st class food and 1st class service - 👍 All foods - 👍 Great tasting meat - 👍 Big Meat Paq - 👍 Meat - 👍 meat offers - 👍 Meat feast - 👍 Fab Value and Quality - 👍 The very best **Cons** - 😞 Meat spoiled/spoiled on arrival - 😞 Bad smell from meat - 😞 Out of date meat - 😞 No response from customer service - 😞 No refund received - 😞 Ignoring complaints - 😞 Unable to checkout - 😞 Errors during checkout - 😞 No welfare docs - 😞 Meat quality not good - 😞 Fatty and sinewy sirloin/fillet - 😞 Tough sirloin steaks - 😞 Delivery issues - 😞 Delivery costs too high - 😞 Website clunky on mobile - 😞 Payment issues - 😞 Apple Pay not working - 😞 App crashes - 😞 Fiddly checkout process - 😞 Delivery company issues (DPD/DHL) - 😞 Automatic generated responses - 😞 App would not let me purchase - 😞 Delivery failed, consignment wasted - 😞 Slow refund - 😞 Couriers lie about delivery - 😞 Not well established logistics **Commonly reported bugs** - Can't checkout - App crashes - App would not let me purchase - Apple Pay not working - Website clunky on mobile - Fiddly checkout process **Most requested features** - UK & Ireland meats to be more prominent - Larger joints of meat - More 1 per customer deals ## Newest reviews (14 of 75) ### 5/5 — hi *2024-10-31, version 4.8* lovely meat my family loved everthing i hi goodbrought yummmmmmy ### 5/5 — Gimino *2024-10-12, version 4.8* Good quality meats ### 5/5 — Quality Meat and Service *2024-09-21, version 4.8* Have had a few orders now and haven’t been disappointed. Meat is great value and quality is epic. ### 5/5 — Spot on *2024-09-14* I can honestly say the meat I receive from The Fat Butcher we have never had any problems with our orders are meet as always been in my mind to top quality That’s why we always try to order a new supply every month because we enjoy it so much and also it keeps The wife happy so that’s the main thing. Keep it up, you fat butcher ha ha ### 5/5 — Top of the class! *2024-09-13* Had our first order only a few days ago and already going back for more! Steaks are lovely and deals too good to miss! ### 4/5 — Meat *2024-09-02, version 4.6* I have found very good quality meat, apart from the sirloin and fillet that has arrived fatty and sinew I also recommend a friend but didn’t seem to benefit in any was neither do I understand why I don’t get any reward’s ### 4/5 — Website is a bit clunky *2024-08-29* Website is not easy to navigate on a mobile. Difficult to “continue shopping” if you want to add more items at checkout stage. Has deterred me from using more regularly despite the excellent quality of the meat. Would also like UK & Ireland meats to be more prominent ### 5/5 — Star butchers *2024-08-26, version 4.6* I am an elderly shopper for good meat and I have to say the help and advice I’ve been given by The Fat Butcher has been outstanding. I thoroughly recommend the customer service. ### 3/5 — Meat delivery by DPD *2024-08-24* I would like to say the quality of the meat is very good just a shame about the delivery as mine was left on the door step without any notice and being a very warm day it was delivered it’s just as well I had to go out otherwise the meat box would of been out all day, as it was the ice packs had melted, can you review or speak to the delivery company as I’m sure I’m not the only customer who has encountered this, and it could loose you custom Thank you ### 5/5 — Highly recommend *2024-07-30, version 4.6* Top butcher, great service, speedy delivery. ### 5/5 — Class *2024-06-29* Every order I make is completed efficiently, with amazing quality of product. My go to Butcher of choice always. Thanks for the service ### 5/5 — Great food and app *2024-06-29, version 4.5* Great food and app ### 5/5 — Selected meat *2024-06-21, version 4.5* Always quality ### 5/5 — Really good and simple *2024-06-19, version 4.5* A really user friendly app no issue what so ever, pick what you want no need to become a member.. just buy what you want 👍🏼 ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid *2026-06-09, version 7.4* Received box put straight in fridge went to use and most of food was spoiled even though well within use by date and went in bin have requested refund no response wouldn’t recommend ### 1/5 — Out of date meat and zero customer service!! AVOID *2025-12-09* AVOID!! Out of date meat and ignoring complaints. No way for refund. Received clearly dated out of date… Received clearly dated out of date meat. The rest of the whole order unreadable best before dates. Have emailed twice to complain. Obviously deleting my complaint as receiving an email to state that firstly Alfie, then Darren dealt with my email and to rate them. Disgusting!! No way to contact them by phone for refund. AVOID!! I will be complaining to Environmental Health re supplying out of date meat (out of date before my package date!) and to Trading Standards for their conduct. I will also need to claim a refund through my bank. Terrible. ### 1/5 — Can’t checkout. *2025-09-10, version 6.6* Attempted to buy meat. Unable to checkout without getting errors. Gone to customer support, not much has been done. ### 1/5 — To good to be ethical *2025-08-20, version 6.6* Good customer service. But no welfare docs. Most meat indoor bread from EU. Hence the cheap price of meat. ### 1/5 — Apps good meat quality not so *2024-09-02, version 4.6* To be fair I’m a ex butcher and was not impressed with the meat quality I shall not be ordering from them again on a plus note the app works well ### 1/5 — Just Don’t waste your time *2024-05-17, version 4.4* Delivery failed and a whole consignment wasted. Refund slow and not yet received. Couriers used are DHL and DPD which lie about trying to deliver. No doubt TFB are keen to do well, but logistics is not well established. ### 1/5 — Not working *2023-11-04, version 3.7* Trying to order and before checkout out it is popping up to say order received and clearing cart, will try and order through website instead ### 1/5 — My order *2022-11-30* The app looks amazing!! Very happy with how easy is to use etc. But so far that is it!! It saids 2 days until delivery it’s now 5 very nearly 6 days and still no delivery. I’m gutted really. Email surport have been ok but with all tracking information it just saids my order has been placed. With this type of service don’t think are be using these again disgusting really ### 2/5 — Wouldn’t order again *2026-06-01, version 7.4* Bought a bbq pack an a trio of lamb it wasn’t good quality when we opened the packets the meat smelt really bad on the bbq pack it all ended up in the bin ### 2/5 — Payment *2024-06-19, version 4.5* I do not seem to be able to pay ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2025-03-08* I’ve used other companies and was so put off I had stayed away for over a year having such a busy schedule being able to have the chance to travel to a good butchers as the two I have are not the best I hate supermarkets for meat I’ve been using the fat butcher since Nov/dec and I can not fault from delivery to packing to quality and quantity now my monthly meat shop order goes to The fat butcher 👌🏽 ### 5/5 — Absolutely fabulous *2025-03-06, version 5.9* Always great value always great taste and always on time perfect keep up the great work fat butcher ### 5/5 — Fantastic *2025-02-07, version 5.9* The value is amazing and matched by quality. Bring back our butcher shops without relying on prepackaged supermarkets meat. ### 5/5 — Excellent value for your hard earned money *2025-01-12, version 5.6* Love all the fresh and very tasty meats The Gat Butcher has on offer. Great way to start the new year with fresh healthy food delivered directly to your home. ### 5/5 — Well deserved rating the meat I ordered for Christmas was outstanding Would highly recommend *2025-01-09, version 5.6* Ordered ### 5/5 — Super deals *2025-01-07, version 5.6* Hope the flavour is as good as the presentation as this is my first order ### 5/5 — Brilliant *2024-11-30, version 5.2* Always great meat and well packed delivery ### 5/5 — Absolutely top quality meat *2024-11-26, version 5.2* We have ordered a lot of different meats and always top quality meat and succulent steaks DPD brilliant fast delivery definitely recommend ### 5/5 — Great meat *2024-11-23, version 5.1* Easy app quick ### 5/5 — More *2024-11-10, version 4.8* I would give 10 stars. Service is BRILLIANT --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*