# The Feedback App

> Point-of-sale customer review collection app. (iPhone/iPad app by eKomi Holding GmbH.)

- Source: https://appshunter.io/ios/app/the-feedback-app/id1147527725 (this page in markdown: same URL + `.md`)
- Developer: [eKomi Holding GmbH](https://appshunter.io/developer/1802611139)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 17 MB
- Languages: English, German
- Released: 2016-12-09
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-feedback-app/id1147527725/reviews.md

## What is The Feedback App?

Mit der eKomi POS App können Sie Bewertungen von Ihren Kunden direkt vor Ort einholen. Per Tablet kann der Kunde noch im Laden bewerten, wie zufrieden er mit dem Service war. Die Abgabe von Sternen und Text ist möglich. Die gesammelten Bewertungen werden an eKomi überspielt, vom CFM Team überprüft und stehen anschließend im Kundenbackend sowie der Zertifikatseite zur Verfügung und werden an Google übermittelt.

## Key features

- On-site customer reviews
- Tablet-based feedback
- Star ratings and text input
- Review transmission to eKomi
- Google review integration

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/the-feedback-app/id1147527725/reviews.md

### 1/5 — Anmeldung nicht möglich

*2024-10-22, version 4.7.5*

Keine Chance auf Anmeldung. Keine ID und Passwort Kombi schafft es

### 1/5 — Passwort erkennen

*2021-09-10, version 4.7.4*

Keine Chance sich anzumelden! Support trotz Ticket überfordert.

## Frequently asked questions about The Feedback App

### What is The Feedback App used for?

The Feedback App allows businesses to collect customer reviews directly at the point of sale using a tablet. Customers can provide star ratings and written feedback on their service experience.

### How are reviews collected with The Feedback App?

Customers can leave reviews via a tablet interface while still in the store. They can assign star ratings and write text comments to express their satisfaction with the service received.

### Where do the collected reviews go?

The reviews collected by The Feedback App are transmitted to eKomi, where they are reviewed by the CFM team. They then become available in the customer backend, on the certificate page, and are sent to Google.

### Is The Feedback App free to use?

Yes, The Feedback App is available for free. It does not have any in-app purchases or advertisements, making it a cost-effective solution for feedback collection.

### What devices does The Feedback App support?

The Feedback App is designed for use on Apple devices, including iPhones, iPads, and iPods. This allows for flexible deployment in various business settings.

### How often is The Feedback App updated?

The Feedback App was last updated on June 9, 2022, with version 4.7.5. This indicates a history of ongoing development and maintenance by the developer.

### What is the age rating for The Feedback App?

The Feedback App has an age rating of 4+, making it suitable for use in most business environments where customers of all ages might interact with the feedback system.

### What is the overall user sentiment for The Feedback App?

Based on the available data, The Feedback App has received an exceptional rating of 5.0 stars from 2 ratings, suggesting a very positive user experience among its current users.

## Version history (last 5 releases)

### 4.7.5 — 2022-06-09

- Performance Improvements and Bug Fixes

### 4.7.4 — 2020-08-10

Bug fixing for better user experience.

### 4.7.3 — 2020-08-04

Bug fixing for better user experience.

### 4.7.2 — 2020-06-12

Bug fixing for better user experience

### 4.7.1 — 2020-04-02

Bug fixing for better user experience

## Related topics

[feedback app](https://appshunter.io/ios/topics/feedback-app)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*