# The French Workshop — user reviews > 37 indexed App Store user reviews of The French Workshop by TFW Management LLC, rated 4.86/5 from 1,389 ratings. - Source: https://appshunter.io/ios/app/the-french-workshop/id6446092392/reviews - App overview in markdown: https://appshunter.io/ios/app/the-french-workshop/id6446092392.md - Rating breakdown: 5★ 1,060 · 4★ 75 · 3★ 16 · 2★ 3 · 1★ 6 ## What do users think of The French Workshop? Overall sentiment: positive **Pros** - 🍞 Delicious pastries and baked goods - ☕ Great coffee and drinks - 👍 Friendly and welcoming staff - 🍴 Comfortable and relaxing atmosphere - 💕 Favorite meeting spot for friends **Cons** - 📄 Paper cups for dine-in customers - 🕰️ Slow service at times - 💰 Expensive for some customers **Commonly reported bugs** - App issues with placing orders at some locations - Billing errors and double charges **Most requested features** - More gluten-free and dietary options - Faster ordering and pickup process - Loyalty program improvements ## Newest reviews (12 of 37) ### 5/5 — Best *2024-12-07, version 1.0.2* The Best place in town ### 5/5 — Professional and very kind people! *2024-08-31, version 1.0.2* Top place! ### 5/5 — All around great app *2024-07-03, version 1.0.2* I love all the special perks from the place I go to Daly. The app is super easy to use, and I love the pop-up notifications with the little treats that are being offered from time to time. ### 5/5 — Review *2024-05-21, version 1.0.2* Everything is delicious ### 5/5 — Sooooo many options *2024-03-06, version 1.0.2* Not only is everything delicious but great varying variations on food, bakery, vegan and gluten free too. Feel like you’re on vacation there! ### 5/5 — Delightful Eatery *2024-02-14, version 1.0.2* Can’t wait to revisit when I return to NY this month..my favorite meetup place with friends & family… ### 5/5 — French Workshop, best you can find in LI *2024-01-31, version 1.0.2* This place is a gem. Great desserts, best croissants I have encountered on the island. The challenge is to not leave with more than you intended to buy. Everything looks amazing and from what I have tried, The French Workshop doesn’t let down. ### 5/5 — Birthday celebration *2024-01-13, version 1.0.2* Staff is do friendly , kind and honest ! Love this place ### 5/5 — Easy app to use *2023-12-31, version 1.0.2* This app is super user-friendly and I enjoy using it every time I go to the FrenchWorkshop to get my daily breakfast snacks Great addition to the neighborhood and good job adding the app to the shop ### 5/5 — How can you not have this App!!!! *2023-09-27, version 1.0.1* This app is so easy to use and very convenient for me . The images are just as beautiful . Love keeping updated on the newest items at my fave cafe 💕💕💕 YOU need this ! ### 5/5 — Perfection!! *2023-09-25, version 1.0.1* Such beautiful desserts!!! I don’t even like sweets and am in absolutely in awe!! Thank you!! ### 5/5 — Where Coffee's the Star, Pies Are the Sidekicks, and Outdoors Is My VIP Lounge! *2023-09-21, version 1.0.1* I sit outside, sipping my double espresso, feeling like a coffee superhero. The mini apple pie? It's a dessert diva that turns into a flavor symphony when heated. But what's missing? A mini raspberry pie! Imagine the dessert duet, a sweet melody for our taste buds. French Workshop, let's make it happen!" ## Most critical reviews (10 lowest-rated) ### 1/5 — Double charge *2025-08-05, version 1.0.3* I got charge twice my transaction was 105.35 twice and no point add to my account ### 3/5 — Lemon tart wasn’t fresh *2026-02-21, version 1.0.3* My daughter ordered her favorite Lemon Tart but it wasn’t fresh and merengue was hard and dried. The rest was good as usual. ### 3/5 — ا *2025-12-29, version 1.0.3* The service is good, but serving coffee in paper cups is not good for customers who sit and eat inside the café. ### 3/5 — Less gluten free items *2023-10-27, version 1.0.2* They use to have more gluten free items but now stuff is listed with wheat in it. ### 4/5 — Doesnt Order *2025-08-19, version 1.0.3* It is a nice enough app but has never been able to place orders at 3 different locations. Does keep track of your rewards points ### 4/5 — Great Pastries and Deserts *2024-08-22, version 1.0.2* They have a significant selection of pastries & danishes. They have a comfortable seating area. There is a selection of hot beverages available. I did not enjoy their coffee. I found it flavorless and weak. ### 4/5 — Great quality food *2023-11-24, version 1.0.2* Outstanding food quality and good drinks. I usually visit the location near Wantagh and it seems that there is always confusion between ordering food and a drink…Many times my food gets cold while I’m waiting to get my drink that it takes forever. I think you should create a system to take care of that issue. Otherwise I’m pretty happy with the quality of your products and service. ### 4/5 — Condiments *2023-09-02, version 1.0.1* I wish you had little packets of condiments because sometimes the sandwiches are dry. Mayo, butter, ketchup & mustard is all you would need. Other than that everything is good! ### 4/5 — Wish there were more gluten free options *2023-07-01, version 1.0.1* Love this place wish there were more gluten free options. Maybe a better reward count as well. $100 for $3 off is craazy!! ### 5/5 — Delicious *2026-03-15, version 1.0.3* Everything there is delicious ## Most praised reviews (9 highest-rated) ### 5/5 — Best French bakery *2025-11-22, version 1.0.3* I have been coming here for a year and the pastries are ever so good. My husband loves the cream bougasta which is cream like custard baked in bread. And I like all the pies and macarons. Some pastries are not sweet enough for my taste. Like the Mille fleur is tasty but the cream just isn’t sweet enough for me. I prefer a crème brule or chocolate duke. Sooo good. Love this place. ### 5/5 — Cashier *2025-08-04, version 1.0.3* Cashier could have been nicer. She is always in a rush with no customer service. ### 5/5 — My favorite coffee stop. *2025-07-30, version 1.0.3* Coffee is great, best corn muffins in the world. The staff is great ### 5/5 — Heaven *2025-07-18, version 1.0.3* If I were to imagine having Breakfast in heaven, it would be at the French Workshop.!! ### 5/5 — Best coffee and pastries *2025-06-16, version 1.0.2* Everything here is delicious ### 5/5 — deliciousss!! *2025-06-01, version 1.0.2* One of the best bakeries in Astoria & very aesthetically pleasing. ### 5/5 — A comfortable and happy atmosphere! *2025-04-19, version 1.0.2* The French Workshop has a comfortable and happy atmosphere where you and a friend can enjoy beautiful, delish desserts, sandwiches and coffee! Soooo many to choose from that it’s so hard to decide! Very happy a TFW is near my home💕 ### 5/5 — LOVE *2025-03-28, version 1.0.2* I love everything I’ve had here so far. Coffee, breakfast sandwiches and all the pastries. I go once a week to bring home a whole wheat, rye bread. It’s the best! It’s my friends and my go to meeting place. ### 5/5 — Great choice *2025-01-10, version 1.0.2* Tiramisu is the best and never miss a chance when ever I go there 😋😋😋 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*