# The Fresh Grocer: Shop & Save — user reviews > 80 indexed App Store user reviews of The Fresh Grocer by Wakefern Food Corp, rated 4.60/5 from 3,078 ratings. - Source: https://appshunter.io/ios/app/the-fresh-grocer-shop-and-save/id879193540/reviews - App overview in markdown: https://appshunter.io/ios/app/the-fresh-grocer-shop-and-save/id879193540.md - Rating breakdown: 5★ 2,544 · 4★ 267 · 3★ 88 · 2★ 42 · 1★ 137 ## What do users think of The Fresh Grocer? Overall sentiment: negative **Pros** - 🌟 Best local grocer - 👍 Easy to maneuver - 👍 Great store, very clean and organized - 👍 Friendly and helpful customer service **Cons** - 🐛 Buggy app with frequent glitches - 🤯 Poor user experience and UI - 🤔 Digital coupons not working properly - 🤯 Constant login issues - 🤔 Inaccurate pricing and inventory - 🤯 Unreliable online ordering and delivery **Commonly reported bugs** - Sorting shopping list by aisle not working as expected - Digital coupons not loading or applying correctly - Login issues and password reset problems - Inconsistent store information and inventory - Frequent crashes and freezes when using the app **Most requested features** - Sort shopping list by aisle - Improve digital coupon functionality - Integrate Price Plus card into app - Enhance search and filtering options ## Newest reviews (13 of 80) ### 2/5 — Ergonomically unsound *2024-04-20, version 9.66.2* Same freezing and nonsense I had with the ShopRite app. Can’t choose a preferred store, freezes when I try to load the circular. ### 1/5 — Digital Coupons! *2024-04-09, version 9.66.2* I find that the use of digital coupons is very time consuming and definitely not a convenience for elderly! Why have a “Fresh Grocer” card if you still have to use your phone or the ONE kiosk before checking out. Self checkouts should ALL be less than 10 items, and digital coupons should be covered under the shopping card. I realize I am one individual, but I have seen several who were struggling while trying to checkout! ### 1/5 — App is terrible *2024-03-18, version 9.63.1* App is terrible ### 1/5 — Meadow Avenue store is missing *2023-09-26, version 9.14.0* The Meadow Avenue store is missing from the listing and map of stores to select as your favorite store when setting up the app. Please fix this asap. ### 1/5 — Prices always wrong *2023-06-15, version 9.8.3* Every time I go to cheltenham fresh grocer I get overcharged the shelf tags are never right. ### 3/5 — Doesn’t keep you signed in *2022-11-26, version 8.38.0* I keep clicking to keep myself signed in. It never works. Every time I want to add coupons, I have to have the password resent. It takes a very long time (at least an hour) for the update email to be sent. ### 1/5 — Will not send me an email to change password. Requested *2022-10-24, version 8.34.0* Three times ### 2/5 — Terrible app to access *2022-04-15, version 8.18.0* Whenever I open the app to look at weekly sale or digital coupons - the fresh grocer app asks me to login to load coupons. It does not remember me. I re-login, it tells me wrong Pwd. So I try changing it. It says wrong Id or Pwd. Really tired of using this app of silly cousin of ShopRite (which has a great user friendly app). Not happy using the fresh grocer app. Sim. ### 1/5 — Horrible *2022-04-10, version 8.18.0* This app is horrible! All it does is glitch! Constantly searches and tries to buffer, and then still posts messages about not being able to find addresses. I haven’t had successful use if this app in months! ### 2/5 — Every time I open the app I have to sign in *2022-04-03, version 8.18.0* Every time I go to use the app I have to login. It’s annoying that it times out so quickly. Each time I’ve logged in I have checked off the “keep me signed in” box and still when I close out and open it back up I am required to log back in. This is not convenient when I’m getting ready to check out and I need to show my barcode. This has also prevents me from choosing to shop at Fresh Grocer regularly as it is annoying to re-login when I was to clip coupons. The app should make my shopping experience easier not more stressful and time consuming. ### 4/5 — Price plus card *2022-02-24, version 8.18.0* The card is jot in the app. The store is related to ShopRite and they have it should make card available on app ### 1/5 — Worst App! *2022-01-02, version 8.18.0* Fix the digital coupons! Fix login issues Worst App ever ### 1/5 — So many issues *2021-11-13, version 8.12.0* I’m logged in on fresh grocer app yet every time I go to view the digital coupons I have to login AGAIN even though I’m already logged in. Too many times when I go to login to download the coupons I get a “400 bad request” and then I’m out of luck and can’t use coupons for that weeks groceries. This atrocious app is costing me $$$$$ because I can’t download coupons! Ridiculous ## Most critical reviews (10 lowest-rated) ### 1/5 — Feb 1 2026 can’t remove an item from my shopping list *2026-02-01, version 26.0.0* Feb 1 2026 can’t remove an item from my shopping list ### 1/5 — The APP is not good *2026-01-22, version 26.0.0* I have been trying to place a delivery order for the past hour and a half. The app needs a serious cleaning ### 1/5 — Jan 4 2024 can’t remove an item from my shopping list *2026-01-04, version 26.0.0* Jan 4 2024 can’t remove an item from my shopping list ### 1/5 — Sort by aisle *2025-11-02, version 25.17.0* To the people who program and test this app, when you are in your shopping list and want to sort by aisle…the number sorting should be like 1, 2, 3, 4, etc… NOT LIKE 1, 10, 11, 12, 13, 2, 20…. EXPERIENCED THIS BUG TODAY 11/2/2025…FIX THIS PLEASE! ### 1/5 — Coupons won’t download *2025-07-06, version 25.13.0* App says they’re downloaded but on receipt you pay regular price. Rude employees check store machine and tell you that you didn’t load them. Absolutely terrible experience! Need to fix this app!! ### 1/5 — Poor *2025-05-04, version 24.43.0* This app is full of glitches ### 1/5 — Terrible experience with app *2025-03-11, version 24.43.0* Customer service is amazing & The app itself is good for finding different sales and prices of specific items, however I wouldn’t recommend ordering anything in the app I tried it and was disappointed I sat outside waiting for my order as the app instructed. A 1/2 hour went by so I went in and got my stuff then once I finally got my stuff they substituted some of my items without my knowledge and upcharged me for these items, so I asked for a refund, then they told me because I didn’t have my card on hand there was no way for me to get a refund since I used food stamps. They then offered me to exchange the items which I did since it was my only real option but because I had to do my own shopping after that what was the point of me paying them to shop for my order!? I’m extremely frustrated and disappointed I will no longer be using their app it was my first and last time! ### 1/5 — Awful *2025-01-02, version 24.39.0* Most frustrating app. Put in chicken-no coupons found. Put in chicken wings-no coupons found. It says digital coupon on circular. No way to narrow it down. Must scroll through feminine hygiene products & then found no foods. Click on circular & shows you product but you can’t clip coupon, only add to shopping list. Then you go to list & says none found. Just awful. ### 1/5 — Not easy *2024-09-02, version 9.70.11* Not as easy has other stores to clip coupons Other circulars allow you to click on the item in the circular and it automatically does it ### 1/5 — Beyond oops *2024-06-08, version 9.68.4* This app doesn’t work! If you put in NJ only PA stores are listed, and the reverse. Also, it doesn’t accept login information. Digital coupons don’t load - so what’s the point? ## Most praised reviews (10 highest-rated) ### 5/5 — I like this store *2024-09-04, version 9.70.11* The best soul food ### 5/5 — Free item *2024-07-22, version 9.70.11* i switched to the app, and I no longer get a free item. ### 5/5 — Customer Service *2024-05-20, version 9.67.2* Lisa in Customer Service at the Clark’s Summit store was extremely friendly & patient helping me with my online order. Was grateful for her hep! ### 5/5 — Best *2024-05-09, version 9.67.2* Best local grocer! Fresh produce. Great meat and fish. Awesome staff always ### 5/5 — Fresh Grocer *2024-03-06, version 9.60.0* Easy to maneuver Great store very clean snd organized ### 5/5 — Can’t clip coupons 7/2/23 *2023-07-02, version 9.8.3* App is saying coupons not active to clip - I don’t know why… ### 5/5 — No good *2021-11-28, version 8.12.0* Horrible is all I can say store looks great can never load coupons ### 5/5 — Price Plus Card no longer available in App *2021-08-05, version 8.9.0* Just upgraded to this new version & it no longer has an option to display the Price Plus card for scanning? The prior version provided this option & I found it was extremely useful as I do not like to carry around every loyalty card in creation. Please bring this feature back as soon as possible. Thanks! ### 5/5 — Not working *2021-05-06, version 7.5.3* The app is not up to date. The last time they update the software was 2017. Can add my price club into the app. ### 5/5 — Pretty good *2017-11-29, version 7.5.1* Like the changes they've made to the app. The circular is so much easier to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*