# The Globe and Mail — user reviews > 283 indexed App Store user reviews of The Globe and Mail by The Globe and Mail Inc., rated 4.70/5 from 3,014 ratings. - Source: https://appshunter.io/ios/app/the-globe-and-mail/id429228415/reviews - App overview in markdown: https://appshunter.io/ios/app/the-globe-and-mail/id429228415.md - Rating breakdown: 5★ 2,404 · 4★ 423 · 3★ 82 · 2★ 33 · 1★ 72 ## What do users think of The Globe and Mail? Overall sentiment: mixed **Pros** - 📰 Excellent news coverage - 🗞️ Authoritative and balanced reporting - 🌍 Comprehensive international news - 📊 Valuable financial and investment content - 🧠 Insightful opinion and analysis pieces **Cons** - 🐌 Slow app performance and frequent crashes - 💰 Expensive subscription fees - 🔍 Poor search functionality - 📱 Unintuitive and cluttered user interface - 🔒 Difficult subscription cancellation process - 📢 Intrusive and excessive advertising even for subscribers **Commonly reported bugs** - Articles not loading properly or requiring internet connection - Notifications not working as expected - Syncing issues between app and website versions - Frequent login problems and account management difficulties **Most requested features** - Automatic dark mode option - Improved offline reading capabilities - Better integration with user's portfolio and watchlists - Easier access to comments and ability to participate - More personalized news recommendations and content curation ## Newest reviews (19 of 283) ### 3/5 — Please fix settings glitches *2026-07-15, version 10.12.3* Font size adjustment does not work. Several bugs with system font and font size slider. No changes available for size of article font. ### 4/5 — Could be a fault on my end. App continually crashes. *2026-07-15, version 10.12.2* Update: The app is holding up well on both my iPhone and my iPad. The original glitch seems to have recovered ,could very well be a problem on my end. New subscriber here and I not impressed. Works fine on the MacBook but is garbage on iPhone and iPad. ### 3/5 — App needs to be better *2026-07-09, version 10.12.2* I really want to use this service, but the app is not good enough. It logs me out every day. There are distracting video ads. The Globe should take inspiration from the Economist for their app. ### 2/5 — Still logging me out *2026-07-07, version 10.12.1* Thought Devs fixed it but nope, this app is still logging me out😡 And i don't understand why the Developers ask us to call, when they should be fixing it within the app ### 4/5 — Offline reading doesn’t download automatically *2026-07-07, version 10.12.1* Offline reading doesn’t work. It’s doesn’t download articles while connected for offline reading later. ### 3/5 — The app is experiencing frequent crashes on ios *2026-07-05* The app is experiencing frequent crashes on ios **Developer response:** We're sorry you're experiencing these issues. We’d need more details to investigate further. Please contact our support team at 1-800-387-5400 so we can help resolve this promptly. We appreciate your feedback and are here to assist you! ### 4/5 — Authentication issue *2026-07-02, version 10.12.1* 10.12.1 does not solve the authentication issue for me. I have to sign in every day; sometimes every time I use the app. ### 4/5 — Logs me out daily *2026-07-02, version 10.12.1* Good app, but this newest version logs me out daily. (App support link in the store is broken so I’m posting here hoping the developers will fix it.) ### 3/5 — Latest version crashes *2026-06-30, version 10.12.1* The latest version simply closes after a few seconds. Barely enough time to read the first page titles. ### 3/5 — Now I have to log in every day *2026-06-24, version 10.12* I used to be able to go for months and not be faced with having to log in. Now, something has changed, and I’m being asked to log in every day, despite checking the “keep me logged in” tab. Why did you change this? I used to happily give this app 5 stars, but until this issue is fixed, I am lowering my rating. ### 1/5 — Won’t let me sign in *2026-06-24, version 10.12* When I try to sign in, the app opens the sign in screen in an embedded webview, then lets me browse the website in a logged in state within that webview, but when I close it and go back to the main app I’m signed out again. Weird! ### 2/5 — Broke login *2026-06-22, version 10.12* As of mid-June signing in opens a web view. If you’re already signed in, the webview never completes the return to the GM app, and you can’t login. Workaround: sign out of GM in Safari, before signing in on the app Hopefully they can fix this, and better… test for edge cases. ### 2/5 — Keeps logging me out of subscriber content *2026-06-21, version 10.11* Worked fine until recent update. Now the app continually logs me out and asks me to log in to access subscriber content. Seems like basic functionality to me… ### 2/5 — Usually perfect *2026-06-19, version 10.11* Usually perfect but the latest update keeps logging me out. Adds a layer of annoyance. ### 3/5 — Just subscribed *2026-05-30, version 10.9* Love your company and your headlines.. thanks ### 1/5 — Must call to cancel *2026-05-12, version 10.9* Be warned that the only way to cancel your subscription is to call them during operating hours. There is no option to cancel online! ### 2/5 — Low effort app development *2026-05-10, version 10.9* Many articles are from third parties such as Reuters. (1) Why are subscribers not able to customize and organize the sections we prefer to read? If I don't care about the Life, Watchlist, Politics nor Opinion sections, but prefer Sports and Real Estate, why am I not able to move some to the bottom and Sports up? Too much development cost? (2) Why are subscribers not able to clear our reading history? That takes up storage space on our mobile devices. (3) Why does the Globe customer service not know when our promotional periods are over? There's no way to determine that by logging in either. (4) When users see a photo in the "card view" of an article, many times that photo is missing when users open the article. (5) I don't need to see the writers face in such a prominent size. ### 3/5 — Give Paying Users More Control. *2026-04-28, version 10.4.1* I pay for a subscription to the global mail, and I appreciate the news, however, the fact that I cannot transfer articles from the app to speechify to use their text to speech services is very frustrating to me considering the Texas speech and my paid usage are both my choice choices. Please don’t keep with the app and its content. ### 1/5 — New version crashes after 15 seconds *2026-04-04, version 10.4* The automatically upgraded version 10.4 crashes 15 seconds after I start it on both my iPad and iPhone. The previous version worked properly. Both devices are old and do not support the current version of iOS. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps logging me out *2026-07-20, version 10.12.3* Needing to reauth every time makes for a horrible user experience. ### 1/5 — App continually crashes. *2026-07-13, version 10.12.2* New subscriber here and I not impressed. Works fine on the MacBook but is garbage on iPhone and iPad. ### 1/5 — Daily Log-in Huge Nuisance *2026-07-10, version 10.12.2* The app now requires daily log-in. Ridiculous. I guess the Globe and Mail has too many subscribers. Daily log-in is a strategy to drive subscribers away. Message received. ### 1/5 — Crashes *2026-07-08, version 10.12.2* Use to work ok but for last year crashes within seconds. ### 1/5 — You have to call a 1 800 number to cancel *2026-07-07, version 10.12.2* Feel dishonest ### 1/5 — Low effort app development *2026-07-07, version 10.12.1* Update: July 7, 2026. Still getting signed out without warning and must sign in to access content. Clearly, Subscribers are being overcharged for content and the developers are overpaid to write basic code. Update: June 29/26. Had to log in again. V 10.12.1. DO NOT reply you are sorry and to contact the support number. They are swamped because of basic failure. Update: June 19/26. Why does the app log me out daily now? ----- Many articles are from third parties such as Reuters. (1) Why are subscribers not able to customize and organize the sections we prefer to read? If I don't care about the Life, Watchlist, Politics nor Opinion sections, but prefer Sports and Real Estate, why am I not able to move some to the bottom and Sports up? Too much development cost? (2) Why are subscribers not able to clear our reading history? That takes up storage space on our mobile devices. (3) Why does the Globe customer service not know when our promotional periods are over? There's no way to determine that by logging in either. (4) When users see a photo in the "card view" of an article, many times that photo is missing when users open the article. (5) I don't need to see the writers face in such a prominent size. ### 1/5 — Unhappy *2026-07-02, version 10.12.1* Can’t share can’t send can’t access ### 1/5 — Signed out of my account daily *2026-06-30, version 10.12.1* The app logs me out of my account on a daily basis. ### 1/5 — Low effort app development *2026-06-29, version 10.12.1* Update: June 29/26. Had to log in again. V 10.12.1. DO NOT reply you are sorry and to contact the support number. They are swamped because of basic failure. Update: June 19/26. Why does the app log me out daily now? ----- Many articles are from third parties such as Reuters. (1) Why are subscribers not able to customize and organize the sections we prefer to read? If I don't care about the Life, Watchlist, Politics nor Opinion sections, but prefer Sports and Real Estate, why am I not able to move some to the bottom and Sports up? Too much development cost? (2) Why are subscribers not able to clear our reading history? That takes up storage space on our mobile devices. (3) Why does the Globe customer service not know when our promotional periods are over? There's no way to determine that by logging in either. (4) When users see a photo in the "card view" of an article, many times that photo is missing when users open the article. (5) I don't need to see the writers face in such a prominent size. ### 1/5 — Logging Out *2026-06-27, version 10.12.1* This app is constantly asking me to sign in again. Extremely annoying when you’re asked for your password daily. ## Most praised reviews (10 highest-rated) ### 5/5 — All these symbols with no description *2026-04-28, version 10.4.1* An endless supply of new symbols that do something if you click on them but have no description. Is there a place where you describe them? Probably but how does one find that and what specific special new word describes this? I have a description for this PITA! Who reads and buys your paper? Make it easier! ### 5/5 — Canada’s Newspaper *2026-04-04, version 10.4* We in Canada should support world class, independent, Canadian owned news sources, even when we disagree with its findings and opinions (ever find anyone that agrees with you all the time?). As so much of Canada’s other newspapers are American MAGA donor owned, support this one! ### 5/5 — G&M *2026-03-29, version 10.4* Good ### 5/5 — National Institution *2026-02-23, version 10.0* A trusted source for the best content on every topic. Great app. ### 5/5 — My most valuable source *2026-02-20, version 10.0* I count on the Globe for trusted information and opinions ### 5/5 — Trading contest within app *2026-02-03, version 10.0* Kindly update app to include the trading contest. Thank you. Sharon ### 5/5 — KAPIL GUPTA *2026-01-31, version 9.7* Suuuuuperb election coverage, so speedily accessible & totally unmatched; TGAM has reached the top spot, but more focus & dedication needed to remain numero-uno. Just plz allow more forwards facility so more people enjoy and get hooked to GM💐 ### 5/5 — Domestic & Foreign News *2026-01-17, version 9.7* Timely, comprehensive and informative ### 5/5 — Quality publication *2026-01-16, version 9.7* It’s a quality publication. ### 5/5 — Great app *2026-01-16, version 9.7* Smooth experience with tons of topics to dive into. The audio feature is gold as I can listen to the morning update while multitasking. 🎧🗞️ The writers feel objective but still very human. Their tone comes through so clearly - really well written ✍️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*