# The Grand Frontier — user reviews > 317 indexed App Store user reviews of The Grand Frontier by Babil Games, rated 4.60/5 from 6,329 ratings. - Source: https://appshunter.io/ios/app/the-grand-frontier/id1375489506/reviews - App overview in markdown: https://appshunter.io/ios/app/the-grand-frontier/id1375489506.md - Rating breakdown: 5★ 4,876 · 4★ 1,012 · 3★ 155 · 2★ 57 · 1★ 229 ## What do users think of The Grand Frontier? Overall sentiment: negative **Pros** - 🚀 Enjoyable game - 🚀 Good game to play - 🚀 Great way to pass time **Cons** - 🐛 Frequent crashes and glitches - 🔒 Poor customer support - 💰 Expensive and pay-to-win model - 🤖 Unfair gameplay due to cheating/hacking - 🌐 Lack of English-speaking players and community - 🤔 Confusing mechanics and unclear instructions **Commonly reported bugs** - Frequent login and connection issues - Disappearing accounts and lost progress - Unreliable in-app purchases and rewards **Most requested features** - Improved customer support and responsiveness - Stricter enforcement of anti-cheat policies - More English-language options and community features - Better tutorial and onboarding for new players ## Newest reviews (14 of 317) ### 2/5 — A very expensive experience actually not worth the money *2025-08-11, version 22818 (1.9.18)* It’s a excellent game but very expensive to enjoy without investing a ton of money, once you reach a point in the game you’ll need to invest or quit, I’ve seen a lot of players come and I’ve seen a lot go. Game has a ton of bugs constantly crashing lag from time to time, event awards are garbage for the most part it’ll cost you more to do a event then the rewards you’ll receive. Do I still play yes I have to much invested to quit. Just to inform you all I’ve got over $12000 dollars invested and I’ve only reached Iron blood 1 ### 1/5 — كنت متوقع *2025-03-27, version 1.9.6* لا تتوقع الكثير من هذا المطور من تجارب سابقه همهم يجبرونك تشحن عشان تلعب ومهما تشحن اي مشكله تواجهك ما يعترفون بالخطأ ويحملونك المسؤليه لا دعم ولا خدمه ولا شي يستاهل المبالغ الي تشحنها ### 1/5 — No devs support *2025-01-29, version 1.9.3* Was a good game some time back but the server needed a merge didn’t get one and died sunk some money into this too such a waste good job developers ### 1/5 — Developers are greedy *2024-11-23* Being playing this game on and of for 4 years and have had nothing but issues they want you to spend money but the keep you in a server with Six players who the heck we gonna fight Server 384 needs a merger and we are all not spending until we get a merger like you guys promised how we gonna keep playing in a dead server please explain this in your response 👍 No one on the server will spend until we get what was promised and date set but always excuses **Developer response:** We truly appreciate your dedication to the game over the past four years and understand your frustration with your server's current state. We recognize the challenges of playing on an inactive server and the importance of server mergers to ensure a competitive and engaging experience. Your feedback about Server 384 has been submitted to the relevant department. While we understand the disappointment about delays, please know that server mergers require thorough planning to ensure they run smoothly for all players involved. Thank you for sharing your thoughts and being a valued community member. ### 1/5 — Kein zugriff mehr *2024-10-16, version 1.9.1* Seit 3 Jahren spiele ich schon und seit heute morgen kein Zugriff mehr auf meine Basis Wenn kann ich haftbar machen ### 1/5 — İPhone sorunu *2024-10-09, version 1.9.1* iPhone telefonumla oyuna giremiyorum yıllardır oynadığım oyuna giremiyorum böyle bir sorun yaşıyorum üç aydır ve başka sunucu atıyor beni desteğe yazıyorum yardımcı olan yok yazan yok cevap veren yok ### 1/5 — 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 *2024-10-01, version 1.9.1* The game is quite nice, but after 6 years of playing and a lot of money spent, account blocked due to a payment problem between my credit card and the game, solvable, but not being able to log in anymore, it was no longer possible to figure out how to fix it. Administration and game support very Obtuse! For them it is enough that you pay!!! Not recommended ### 1/5 — مشكلة الدخول بحساب الفيس بوك *2024-09-24, version 1.9.1* لا نستطيع دخول العبه من جهاز الايفون بحساب الفيس بوك ### 1/5 — DO NOT DOWNLOAD- Farm Personal Data *2024-08-11, version 1.8.129* Do not download this game. I did to get points for my Fetch App. After the promotion expired I contacted Babel Games to get my personal data deleted and to delete my game. They gave me such a hard time deleting, almost refusing to let me delete it. Broken English and everything. They asked me to verify things that I had no clue on because they do not provide action receipts. Once through that nightmare they told me I had to wait 7 days so I could change my mind. They asked me for my email and said they would email me after 7 days to that email which they did not do. They only messaged me within the app. They then proceeded to tell me that the deletion of my information would take months and goodbye. This all took 3 weeks. Absolutely ridiculous. ### 4/5 — Back up your game *2024-08-02, version 1.8.128* Lost control and connection to my base in 224 ### 1/5 — سوء اداري فضيع جدا *2024-07-22, version 1.8.127* السلام عليكم انا 👻GHOST👻 من سيرفر 82 تم اغلاق قلعتي تحت اسم 👻GHOST👻 من قبل الادارة نهائي بتاريخ 19 Jun 2024 بحكم ان قلعتي بالنسخة الاجنبية ومربوطة فيسبوك وتم الغاء التراخيص بين الفيسبوك والنسخة الاجنبية من قبل الادارة وليس من قبل الفيسبوك بعد التواصل مع ادارة الفيسبوك والتأكيد منهم ان الادارة قامت بتغيير الاسم ولم تقم بطلب التراخيص كما هو موضح بالرسائل داخل اللعبه عند تسجيل الدخول عن طريق الفيسبوك App not active: This app is not currently accessible and the app developer is aware of the issue. You will be able to log in when the app is reactivated. بداية المشكلة لدي كانت بتاريخ 31 may ولم اكن اعلم عن المشكلة من قبل علما ان هناك الكثير واجهو المشكلة قبلي ب اكثر من 15 يوم حينما ابلغت الادارة طلبو مني الفواتير من بداية القلعة حتى تاريخ 15 Jun وتم تنفيذ طلبهم مثل ماهو موضح بالصور المرفقة وطلبو مني الخروج من القلعة والقيام بعمل قلعة جديدة وربطها عن طريق القيم سنتر وتم ذلك بتاريخ 18 Jun وتم اخراجي من القلعة ولم اتمكن من الدخول لها نهائيا بعد اخراجي وكل ما اتواصل معهم يبادرون بالرد بالردود الالية (كن مطمئنا - لا تقلق - نتفهم استيائك - تأكد ان راحتك سعينا) حتى تم تصفير القلعة بتاريخ 26 Jun اكثر من 23 مليون دبابة مستوى 12 وفاتتني الكثير من الفعاليات وبطائق تسجيل الدخول اليومية التي تصل الى 100 دولار مع العلم بأني من نخبة اللاعبين وتم ارسال لي رسالة موضحة لي رقمهم الخاص عن طريق الواتس اب وحين التواصل معهم يطلبون مني التواصل معهم عن طريق الدعم داخل اللعبه ولا اعلم حتى الان ما فائدة دعم نخبة اللاعبين عن طريق الواتس اذا تواصلت معهم يبلغوني بالتواصل داخل اللعبه فقط وما زال لا يوجد تجاوب لا داخل اللعبه ولا خارجها ! حتى يومنا هذا بتاريخ 22 July لم تحل المشكلة ولو فيه تقييم اقل من نجمة بحط تقييم اقل ### 3/5 — Remove the game data so I can start fresh *2024-07-07, version 1.8.125* This is a awesome game but it is not allowing me to to start fresh but it is a awesome game but I need help trying to start fresh ### 1/5 — scammers ( dolandırıcılar) *2024-06-23, version 1.8.123* —Don't play the game, don't waste money —the game is full of problems —and they suck at problem solving —I spent nearly 10 thousand dollars on this gam — but I can't enter my game I've been talking to your support team for 6 weeks but they couldn't solve the problem. Arkadaşlar bu oyuna 10 bin dolar para harcadım ama oyunum çöp oldu oyun için de ki sorunu çözemiyorlar oyunuma 6 haftadır giremiyorum ve çözüm olarak sürekli birşeyler yapmanızı istiyorlar ama sorun çözülmüyor sakın para harcamayın Bu oyunla alakalı youtube da video hazırlayıp yayımlıyacam ### 1/5 — Finger weg *2024-06-09* Seit zwei Woche konnte ich nicht in mein Account rein. Sehr schlecht spiele und geht nur um Geld **Developer response:** We're sorry to hear your experience was less than excellent To help you more about your case, please contact our support team via thegrandfrontier@babilgames.com hoping you will be able to reach your base and rate us with five stars 😊 ## Most critical reviews (10 lowest-rated) ### 1/5 — Owner *2026-06-27, version 23813 (1.9.34)* This game is totally useless, corrupt and insane. Stay away from it and don’t waste your time and money.. ### 1/5 — A game based on charging and differentiating between players *2026-05-06, version 23367 (1.9.28)* A game based on charging and differentiating between players ### 1/5 — Beaucoup trop de bug *2026-04-22* Aucun support en cas de problème à bannir **Developer response:** We’re sorry for your experience. Please note that bans are triggered automatically by the system when a violation is detected, based on game policies. If you believe there is a mistake, contact support for review. If your issue is resolved, we’d appreciate updating your review to 5 stars. ### 1/5 — A very expensive experience actually not worth the money *2026-03-17* Game is garbage unless you are Arab westerners who invest tons of money are ran out of game because of there race, management of the game allows unfair gameplay, which is against their terms of abuse when you file complaints such as other players selling and players buying bases they ignore you and then block you from reporting such game constantly lags and crashes. Events seem to be wrecked so only the Arabs win don’t waste your time and money or energy to find out I’m right. **Developer response:** We’re sorry you had a frustrating experience. Our team works hard to ensure fair gameplay for all players, improve performance, and balance events. Your feedback is important and helps us make the game better for everyone. Thank you for sharing your thoughts. Hope you reconsider your review for the better in the future ### 1/5 — Cheating *2026-03-15* Don’t download this the developers give priority over certain groups people not worth spending money on. **Developer response:** Thank you for sharing your feedback. We’re sorry to hear about your experience. Please know that all players are valued equally, and our team strives to provide a fair and enjoyable experience for everyone. We appreciate your input and will continue working to improve the game for all players. If you have any questions or need assistance, please don’t hesitate to contact our support team. We hope you’ll give the game another try and consider updating your rating. ### 1/5 — Pompe à fric *2025-12-23* 23 déc 2025 le jeu ne s’ouvre plus du tout adieu **Developer response:** We're sorry to hear the game isn't working correctly. You could try restarting the device and ensuring a stable internet connection is available. We hope one of these works for you. If not, please get in touch with us at thegrandfrontier@babilgames.com We hope you change your rating to 5 stars :) ### 1/5 — Immediate Need for Human Support – Urgent Matter *2025-07-25, version 22595 (1.9.15)* I am writing with utmost urgency to express my profound dissatisfaction with the current state of customer support. I am not interested in receiving automated responses from your AI chatbots. My concern requires the attention of a real human representative, and I insist that this ticket remains open until I have spoken directly with one. The service facilitated through Helpshift is wholly inadequate. While I understand the platform’s purpose, enhancing customer experience through AI and human collaboration, it fails miserably in delivering genuine support. Your reliance on AI-first, omnichannel solutions may streamline processes, but it has disconnected you from the real user experience. The intelligent article recommendations and smart FAQs are no substitute for authentic human interaction, especially when addressing complex issues. Your current approach reflects a troubling detachment from the needs of your paying customers. The focus on VIP client experiences, representing a mere 1% of your player base, is both short-sighted and dismissive of the broader community that sustains your game. Every player deserves to feel valued, not just those with VIP status. If you genuinely expect continued investment from players like myself, upwards of $10,000 per week, you must prioritize human-centered support. Our loyalty and financial contributions warrant more than automated responses and perfunctory service. I demand immediate attention from a qualified support representative who can address my concerns directly. Failure to meet this expectation will not only influence my future spending but will also reflect your disregard for the very community that drives your success. I await your prompt response from a real human. Sincerely, A Concerned and Committed Player ### 1/5 — Sad end *2025-07-06, version 22490 (1.9.14)* It used to be a great game but when your merged with a bigger server u can’t compete with and burned 100 times a day it’s time to find another game devs don’t reply at all a lot of money wasted here it’s really sad good job devs you deserve no stars ### 1/5 — Too Expensive *2025-06-21, version 22490 (1.9.14)* This game is extremely expensive, all updates made on the game are only for the game owners to make more money. Unless you have a bottomless pit of money stay away! ### 1/5 — Don’t download this game *2025-04-10, version 1.9.8* Don’t play this game cause this game only you play spending money don’t play ## Most praised reviews (10 highest-rated) ### 5/5 — I liked it *2026-08-09, version 1.9.35* It’s a really good game and you had to put a lot of effort into it. It’s not just a lot of free handouts like ads and stuff and I really like games like this and this is super fun. ### 5/5 — The grand frontier *2025-07-16, version 22595 (1.9.15)* El mejor juego de todos buenas gráficas buena trama y estrategia ### 5/5 — This game😂😂😂🐊 *2025-01-27, version 1.9.3* Let’s just say I was in a server for an entire year with some very good nice guys the first year everything was good. We all had events that would help us improve our bases but as soon as that first year is up, you get no events to help you improve your base. Therefore, you will have to wait maybe three months for one event and who wants to wait that long.This game so does have developers that will go on a server just for you to try and spend all your money on one base just to try and beat him so that he can go to the next server and do the same thing.Next the players that are foreign will try and kill you just to get them to have an all Arabic server and will say horrible things to you and they get no consequences for their actions from being reported . I played this game once before and it’s like nothing changed. Just some developers trying to get a paycheck. ### 5/5 — نداء الشحن *2024-11-22, version 1.9.3* تجربه مريره وادارة شريره ### 5/5 — جدا جميله *2024-08-27, version 1.8.129* اشكر المطورين على هذه العبه الجميله 🌹👏 ### 5/5 — Игра *2024-08-13, version 1.8.129* Отличная ### 5/5 — Good *2024-03-21, version 1.8.118* Nice setup ### 5/5 — Google play Game *2024-02-04, version 1.8.112* Google play Game Beta ya ne zaman gelecek oyun ? ### 5/5 — The best game with all you want *2024-02-03, version 1.8.112* I am really interested about the military there’s all of every body’s favourite tanks mous m1a1 tiger t90 I love this game and I’m sure you will love it too ### 5/5 — Game review *2023-09-05, version 1.8.79* I think you guys should have it where we can build military drones and build nuclear weapons in the game --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*