# The Guestbook: Hotel Rewards — user reviews

> 12 indexed App Store user reviews of The Guestbook by Guestbook Rewards, Inc., rated 4.80/5 from 206 ratings.

- Source: https://appshunter.io/ios/app/the-guestbook-hotel-rewards/id1416068849/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-guestbook-hotel-rewards/id1416068849.md
- Rating breakdown: 5★ 115 · 4★ 5 · 3★ 0 · 2★ 1 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — App will never let you book anything.

*2025-11-29, version 2.1.2*

I have been collecting points over three years and I finally was able to try and use some to find out the app is constantly stuck in a loading loop in the booking option so you are never able to actually book through the app. Decided to just redeem for cash back and never use again.

### 1/5 — User iOS

*2025-09-14, version 2.1.0*

This app is a scam 
, I had sent in proof of all my hotel stays which was over 15 stays with proof of hotel stays and receipts to confirm and they would not accept any of my bookings  and every time I try to contact them they say just upload my hotel bill and I will get my rewards which was a total lie now the app will not allow me to delete my profile and all information

### 1/5 — Doesn’t work.

*2025-04-06, version 2.1.0*

I used this app for hotel reservations in January, February, and March. I never saw a dime come back. I added receipts several times and waited for months in the case of the January reservation and never received feedback. The app doesn’t even show where I uploaded the information. Crazy. I think all of these five star reviews must be from the dev.

### 1/5 — Not working

*2023-12-07, version 1.0.4*

Nothing works on this app.

### 1/5 — Does not work.

*2023-09-27, version 1.0.4*

Don’t bother. It doesn’t work anymore.

### 1/5 — Scam

*2023-09-13, version 1.0.4*

This is pretending to be The Guest Book. But it is not. It’s some weird Gopher site/app. Do not download.

### 5/5 — This is great

*2025-11-25, version 2.1.2*

Signed up through a hotel stay in New York a few weeks ago and got almost $200 cash back. The app itself is so so but the platform is incredible.  Already have 3 more stays booked and I’m getting rewards on every one.

### 5/5 — Amazing cash back app!

*2025-07-07, version 2.1.0*

This app helped me redeemed  $15 through Venmo from a hotel reservation. It was a quick and easy process.

### 5/5 — Great gifts

*2025-04-28, version 2.1.0*

I live this program

### 5/5 — Got 5% cash back

*2024-03-04, version 2.0*

Very cool. I just got 5% cash back deposited directly to my PayPal account by booking directly with the hotel using this app.

## Most praised reviews (2 highest-rated)

### 5/5 — Everyone should have this

*2023-10-26, version 1.16.11*

I get cash back basically everytime I book a hotel. Works with many of the boutique hotels I like to stay at but also works when I need to stay at a Marriott or Hilton. Love that The Guestbook pays me for booking direct, but I also still get my Hilton Honor and Bonvoy points (and credit card points) win win win!

### 5/5 — Easy way to earn cash back while booking eny hotel

*2023-08-07, version 1.16.9*

Easy way to earn cash back while booking eny hotel

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*