# The Gym Group > Gym membership management with contactless entry, class booking, and workout resources. (iPhone/iPad app by The Gym Limited.) - Source: https://appshunter.io/ios/app/the-gym-group/id1444707310 (this page in markdown: same URL + `.md`) - Developer: [The Gym Limited](https://appshunter.io/developer/1444707309) - Category: Health & Fitness, Sports - Price: Free - Rating: 4.70/5 from 803 App Store ratings · 412 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 190 MB - Languages: Arabic, Catalan, Danish, Dutch, English, Finnish, French, German, Icelandic, Italian and 11 more - Released: 2018-12-18 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/the-gym-group/id1444707310/reviews.md ## What is The Gym Group? The features in our app are designed for you to get the most from your membership and help you fully maximise your experience at The Gym Group. Download now to get the following features: CONTACTLESS ENTRY Gain quick and easy access to your gym by scanning the QR code with your app. PLAN YOUR VISIT Check the real-time capacity of your gym using both the number of people and the percentage capacity to help you plan your visit. BOOK AND MANAGE CLASSES You can book any available classes at your gym through the app as well as managing all your existing bookings and organising face to face inductions or PT taster sessions. WORKOUT HUB Find a range of workouts tailored to your needs with personalised workout recommendations. Whether you are just starting out or looking to mix up your routine, the Workout Hub has something for everyone. The app also connects to HealthKit so you can track your activity from your device or wearable. If you prefer to follow your own routine, customise and create the perfect workout with the create your own workout feature using our extensive exercise library. The Hub also includes links to helpful videos that explain how to perform exercises. ON-DEMAND FIIT WORKOUT VIDEOS We have partnered with Fiit to provide all Gym Group members with unlimited access to hundreds of video workouts led by world-class trainers to help you take your in-gym training to the next level. MANAGE YOUR MEMBERSHIP We’ve made it easy to manage your membership from the palm of your hand. DEALS View all your Gym Group deals from our carefully selected partners. ## Key features - Contactless gym entry - Real-time gym capacity checker - Class booking and management - Personalized workout recommendations - On-demand video workouts - Membership management - Partner deals ## What do users think of The Gym Group? Overall sentiment: neutral **Pros** - 🚀 Easy to use app - 🔒 Secure access with QR code - 👍 Helpful staff and trainers - 💡 Variety of classes and workouts - 🚀 Convenient 24/7 access - 👍 Clean and well-equipped gyms **Cons** - 🐛 Buggy app with crashes and glitches - 🔍 Lack of customer support responsiveness - 💰 Unfair cancellation and refund policies - 🚫 Restricted access after cancellation - 🤔 Inconsistent app updates and features - 🕰️ Unreliable gym capacity tracking **Commonly reported bugs** - QR code scanner not working - Workout tracking data loss - Membership status not updating correctly - Inability to add/change home gym - Login issues and app freezes **Most requested features** - Live gym capacity widget - Ability to unfreeze membership in-app - Offline workout video downloads - Personalized workout recommendations - Option to book personal training sessions ## Recent user reviews (10 of 412) All indexed reviews: https://appshunter.io/ios/app/the-gym-group/id1444707310/reviews.md ### 1/5 — App does not work *2026-08-23, version 7.7* Can’t login and use app. So can’t scan into the gym or book onto classes ### 5/5 — Gym group *2026-08-23, version 7.7* I enjoy my sessions at the gym but was a little bit annoyed when i was told i can’t leave my bike inside the foyer when there is no sign saying no bikes aloud and received a warning but other than that good gym ### 3/5 — App *2026-08-21, version 7.7* Not liking how the figure for my gym,went from giving me updates on people in,to now a percentage ### 2/5 — Money *2026-08-21, version 7.7* Expensive ash wallah ### 1/5 — Ben Yakoubi *2026-08-20, version 7.7* Why have I been refused entry today at 7.45 pm ? U got your direct debit which you charged another £ 5 extra it should be £14.99 monthly advertised in the concourse . Please explain …. ### 1/5 — Not letting me login in *2026-08-20, version 7.7* The app logged me out and now not letting me login ### 1/5 — Buggy as hell *2026-08-18, version 7.7* I purchased an add on for guest passes. The first month they didn’t work for my guest. The second month they are now not showing up on my account as available to send, and there is nowhere for me to cancel the add on, despite the money coming out of my account. So I cannot use it, and I cannot cancel it. Customer service just gives an automated response and closes your case. ### 2/5 — Adding gyms to membership *2026-08-17, version 7.7* It doesn’t let me add any additional gyms in my area to my membership which is very inconvenient for me as I have paid for a membership and I am unable to enter the gym ### 1/5 — App does not log activity *2026-08-17, version 7.7* The app does not log activity properly. I went to the gym 4 times last week and it has not updated that nor has it shown how long I was in there for, absolutely ridiculous ### 5/5 — Ricky bonner *2026-08-17, version 7.7* Love this place it’s likd my second home ## Frequently asked questions about The Gym Group ### What can I do with The Gym Group app? The app allows you to gain contactless entry to your gym by scanning a QR code. You can also check real-time gym capacity to plan your visit, book and manage classes, and access a Workout Hub with personalized recommendations and on-demand video workouts. ### How do I use the app for gym entry? To gain entry, simply open the app and scan the QR code displayed within the application at the gym's entrance. This provides quick and easy access to your facility. ### Can I book fitness classes through the app? Yes, you can book any available classes at your gym directly through the app. You can also manage your existing bookings and organize sessions like inductions or PT tasters. ### What kind of workouts are available? The app features a Workout Hub with personalized workout recommendations for all fitness levels. It also includes an extensive exercise library for custom workout creation and links to helpful exercise videos. Additionally, members get unlimited access to hundreds of on-demand video workouts from Fiit. ### Is there a cost to use The Gym Group app? The app is free to download and use for members of The Gym Group. It is designed to enhance your membership experience without additional charges. ## Version history (last 5 releases) ### 7.7 — 2026-07-03 Bug fixes and performance enhancements ### 7.6 — 2026-06-11 Bug fixes and performance improvements. ### 7.5 — 2026-05-13 Bug fixes and performance enhancements ### 7.4 — 2026-04-02 See the number of people at the gym with our new home screen widget. We've made it even easier for you to see how busy your home gym is with our new widgets. Simply add these to your home screen and plan your next visit. ### 7.3 — 2026-02-05 Bug fixes and performance improvements ## Related topics [the dedicated gym](https://appshunter.io/ios/topics/the-dedicated-gym) · [the anvil gym](https://appshunter.io/ios/topics/the-anvil-gym) · [five star gym windsor](https://appshunter.io/ios/topics/five-star-gym-windsor) · [torus gym](https://appshunter.io/ios/topics/torus-gym) · [chuze gym](https://appshunter.io/ios/topics/chuze-gym) · [thrive fitness group](https://appshunter.io/ios/topics/thrive-fitness-group) · [24 elite gym](https://appshunter.io/ios/topics/24-elite-gym) · [the arena gym](https://appshunter.io/ios/topics/the-arena-gym) · [tfg fitness](https://appshunter.io/ios/topics/tfg-fitness) · [3d fitness gym](https://appshunter.io/ios/topics/3d-fitness-gym) · [powerhouse gym socal](https://appshunter.io/ios/topics/powerhouse-gym-socal) · [the joker gym](https://appshunter.io/ios/topics/the-joker-gym) · [xsports fitness kg](https://appshunter.io/ios/topics/xsports-fitness-kg) · [powerhouse gym nanuet](https://appshunter.io/ios/topics/powerhouse-gym-nanuet) · [iron gym boston](https://appshunter.io/ios/topics/iron-gym-boston) · [eternal fitness leland](https://appshunter.io/ios/topics/eternal-fitness-leland) · [the warehouse gym app](https://appshunter.io/ios/topics/the-warehouse-gym-app) · [tlg cz sk](https://appshunter.io/ios/topics/tlg-cz-sk) · [liftoff gym](https://appshunter.io/ios/topics/liftoff-gym) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*