# The Hartford — Insurance Policies And Claims > Mobile app for managing insurance policies, claims, and employee benefits. (iPhone/iPad app by The Hartford Fire Insurance Company.) - Source: https://appshunter.io/ios/app/the-hartford/id6450317375 (this page in markdown: same URL + `.md`) - Developer: [The Hartford Fire Insurance Company](https://appshunter.io/developer/366806427) - Category: Finance - Price: Free - Rating: 4.80/5 from 11,691 App Store ratings · 103 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 47 MB - Languages: English - Released: 2024-09-17 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/the-hartford/id6450317375/reviews.md ## What is The Hartford? Welcome to The Hartford’s mobile app for auto, home, business insurance and employee benefits. ­­­⁠Our app makes it easier than ever to take control of your insurance journey, right from your phone. –  Fast, secure access
 Log in with Face ID or Touch ID. No password needed. –  Access policy details
 Get a snapshot of your coverages without searching through documents. –  Easy billing
 Pay your bill and review recent payment activity right from the app. –  Digital auto ID cards
 Access your digital personal auto ID cards on the go, download them to your phone or save them to your Apple Wallet. Need to do more?
 The app connects you directly to our full mobile website—no extra sign-in required. From there, you can: –  Start a claim –  Track claim progress and payments –  Set up automatic bill pay –  Make changes to your policy or vehicle –  Access your certificate of insurance –  Get your policy documents –  And much more! Download The Hartford’s app today. Some features may not be available to all users right away. In the meantime, you can manage your account by visiting the website through the app. Enabling Face ID or Touch ID makes access even faster and more secure. ## Key features - Secure login with Face ID/Touch ID - Access policy details - Easy bill payment - Digital auto ID cards - Start and track claims - Make policy changes ## What do users think of The Hartford? Overall sentiment: negative **Pros** - 👍 Easy navigation - 🚀 Excellent app performance - 🔒 Secure with Face ID login - 💡 Useful features like digital ID cards **Cons** - 🐛 Frequent app crashes and glitches - 🔍 Inability to access account information - 🔗 Constant redirects to website - 🤔 Confusing app changes and updates **Commonly reported bugs** - Login issues and inability to access accounts - Redirects to website not working properly - Certain policy information not visible in the app **Most requested features** - Ability to view policy details and documents within the app - Improved app stability and reliability - Seamless integration between app and website ## Recent user reviews (10 of 103) All indexed reviews: https://appshunter.io/ios/app/the-hartford/id6450317375/reviews.md ### 1/5 — Instant crash *2026-08-16, version 1.9.7* Won't even open. Should work according to my iOS. Much like their website. ### 1/5 — Ridiculous *2026-08-04, version 1.9.7* This is one of the worst apps I have ever downloaded from the App Store. I wonder what this developer is doing with his/her time? —Certainly not fixing this terribly broken app and website! All I’m trying to do is update my auto payment method. It won’t let me delete my old payment method and it won’t let me add a new one. I’ve tried everything. The app is awful and so is the website when logging in with a web browser (Safari/Chrome). This app & website are a disgrace! ### 1/5 — Changing the price after the fact *2026-08-03, version 1.9.7* Hartford change the price on my annual renewal by $120 from the time that I paid for it, to the time that I got the receipt. What the hell is going on! I’ve heard of bait and switch, but this is completely unethical and morally wrong. Never changed the price after the fact, are you kidding me? Isn’t that illegal as hell? ### 5/5 — So far so good *2026-08-02, version 1.9.7* So far, my experience with The Hartford Auto Insurance has been very good. The enrollment process was straightforward, and their customer service has been helpful and professional. Everything has gone smoothly so far, and I’m satisfied with the coverage and service. I hope the experience continues to be this positive. ### 1/5 — Terrible *2026-07-21, version 1.9.7* Ever since you guys updated the app every single FMLA request gets placed “under review” and says “system error” I know you guys are probably trying to use some ridiculous AI software or something just so you know IT DOESNT WORK ### 5/5 — Policy holder since 2021 *2026-07-20, version 1.9.7* Always there for me ### 3/5 — Surcharges *2026-07-17, version 1.9.7* I Think it is nothing more than lining the pockets of wealthy no matter if company or person on the back of seniors as is in this case. ### 1/5 — App *2026-07-10, version 1.9.7* The app was barely functional yesterday and It did not include all policies and suddenly there’s an up grade with all fee changes etc. ### 1/5 — Doesn’t work! *2026-06-30, version 1.9.6* App doesn’t work! The app just opens up the website which also doesn’t work on any browser or device! I’ve had to call to file all of my claims for the past 3 years! ### 1/5 — Doesn’t work *2026-06-28, version 1.9.6* Worst app ever. I have the Hartford for home and auto policies and the app only recognizes one policy. I was told when I first downloaded the app they were aware and working on this problem. That was over 4 months ago. Get the nearest 3rd grader and I bet they can fix your garbage. Makes me leery of have their insurance for sure. If you can’t fix your app in 4 months, how long to fix my stuff if I need to file a claim. ## Frequently asked questions about The Hartford ### What can I do with The Hartford mobile app? The app allows you to manage your auto, home, and business insurance policies, as well as employee benefits. You can securely log in, view policy details, pay bills, access digital auto ID cards, and connect to the mobile website to start claims, track progress, make policy changes, and access documents. ### Is The Hartford app free to use? Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description. ### How do I log in to The Hartford app? You can log in securely using Face ID or Touch ID, eliminating the need for a password. This provides fast and secure access to your insurance information. ### Can I manage my claims through the app? While the app provides direct access to the full mobile website for managing claims, you can start a claim, track its progress, and view payments through the connected mobile website. This functionality is accessible without an extra sign-in. ### What insurance types does The Hartford app cover? The app covers auto insurance, home insurance, and business insurance policies. It also provides access to employee benefits information. ## Version history (last 5 releases) ### 1.9.7 — 2026-07-09 - Minor bug fixes and enhancements ### 1.9.6 — 2026-06-01 Minor bug fixes & enhancements ### 1.9.5 — 2026-03-26 Minor enhancements and defect fixes ### 1.9.4 — 2026-02-10 Minor enhancements and bug fixes ### 1.9.3 — 2025-12-16 Payment process improvements ## Apps similar to The Hartford | App | Rating | Price | Category | | --- | --- | --- | --- | | [Webster Bank Mobile App](https://appshunter.io/ios/app/webster-bank-mobile-app/id940975308) | 4.7 (22,210) | Free | Finance | | [IDX - Identity & Privacy](https://appshunter.io/ios/app/idx-identity-and-privacy/id1448548713) | 2.4 (107) | Free | Finance | | [Foremost® Insurance Mobile](https://appshunter.io/ios/app/foremost-insurance-mobile/id1560257854) | 4.8 (966) | Free | Finance | | [myCFNA Mobile](https://appshunter.io/ios/app/mycfna-mobile/id6467689286) | 4.9 (24,111) | Free | Finance | | [Synchrony Bank](https://appshunter.io/ios/app/synchrony-bank/id1357695194) | 4.8 (35,785) | Free | Finance | | [SSA Mobile Wage Reporting](https://appshunter.io/ios/app/ssa-mobile-wage-reporting/id563535561) | 2.1 (145) | Free | Finance | ## More apps by The Hartford Fire Insurance Company - [Auto & Home at The Hartford](https://appshunter.io/ios/app/auto-and-home-at-the-hartford/id366806424) - [TrueLane from The Hartford](https://appshunter.io/ios/app/truelane-from-the-hartford/id1427820962) - [The Hartford Events](https://appshunter.io/ios/app/the-hartford-events/id1532409083) - [TrueLane by The Hartford](https://appshunter.io/ios/app/truelane-by-the-hartford/id1557753050) All apps by The Hartford Fire Insurance Company: https://appshunter.io/developer/366806427 ## Related topics [the hartford disability](https://appshunter.io/ios/topics/the-hartford-disability) · [the hartford insurance](https://appshunter.io/ios/topics/the-hartford-insurance) · [the hartford](https://appshunter.io/ios/topics/the-hartford) · [aarp the hartford](https://appshunter.io/ios/topics/aarp-the-hartford) · [the hartford group](https://appshunter.io/ios/topics/the-hartford-group) · [the hartford mobile app](https://appshunter.io/ios/topics/the-hartford-mobile-app) · [hartford](https://appshunter.io/ios/topics/hartford) · [hartford true lane](https://appshunter.io/ios/topics/hartford-true-lane) · [truelane by the hartford](https://appshunter.io/ios/topics/truelane-by-the-hartford) · [the hartford true lane](https://appshunter.io/ios/topics/the-hartford-true-lane) · [cemex policies](https://appshunter.io/ios/topics/cemex-policies) · [prudential insurance zambia](https://appshunter.io/ios/topics/prudential-insurance-zambia) · [john hancock insurance](https://appshunter.io/ios/topics/john-hancock-insurance) · [goldstar insurance claims app](https://appshunter.io/ios/topics/goldstar-insurance-claims-app) · [direct auto insurance app](https://appshunter.io/ios/topics/direct-auto-insurance-app) · [efes insurance](https://appshunter.io/ios/topics/efes-insurance) · [efes insurance cjsc](https://appshunter.io/ios/topics/efes-insurance-cjsc) · [international insurance company irao jsc](https://appshunter.io/ios/topics/international-insurance-company-irao-jsc) · [bridger insurance services](https://appshunter.io/ios/topics/bridger-insurance-services) · [bridge insurance claims app](https://appshunter.io/ios/topics/bridge-insurance-claims-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*