# The Home Depot Canada — user reviews

> 89 indexed App Store user reviews of The Home Depot Canada by Home Depot of Canada Inc., rated 4.67/5 from 111,113 ratings.

- Source: https://appshunter.io/ios/app/the-home-depot-canada/id391916059/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-home-depot-canada/id391916059.md

## Newest reviews (17 of 89)

### 2/5 — Print or export PDF

*2026-09-02, version 13.8.2*

Printing receipts from the app doesn’t work

### 2/5 — Broken Store search with latest update

*2026-07-08, version 13.5.0*

Can’t find product at local stores… postal code or location works however can’t click NEXT to see other stores and stock… painful to use and find items now!   Please fix ASAP

### 1/5 — App in Canada quit working

*2026-06-29, version 13.4.1*

Can’t see anything on the Home Depot app as of latest update…June 29/26

### 1/5 — App doesn’t support device screen size

*2026-06-28, version 13.4.1*

Home Depot has changed their app to not support screen footprints

### 3/5 — When it works it’s good

*2026-06-28, version 13.4.1*

Loading… loading… loading… item added to cart… …. … loading…

### 4/5 — Getting worse every release

*2026-06-16, version 13.4.0*

I think App developers do not understand their customer.

Now the Home Depot App resets if you say, go off and text your offspring, answer a call from one of your parents.  Why?

So this happens (you’re not the only App that does this) when it resets:  I go somewhere else to buy the item.  If you want to waste my time by forcing me to go back and research, then filter … I will find a similar product elsewhere.

### 4/5 — Empty cart

*2026-06-16, version 13.4.0*

App is Better then a lot of big box store apps but a clear all function in your shopping cart would be mighty nice also a projects section like Kent building supplies where you can create multiple shopping lists

### 1/5 — Always says nothing found

*2026-06-07, version 13.2.3*

I’ve tried searching with keywords for simple things like silicon caulk, said sorry we couldn’t find anything. Then went under categories and clicked all the way to bath sink category, clicked on it and then it says sorry the link you searched was not found 🙄

### 1/5 — Worst ever experience

*2026-06-01, version 13.2.3*

Order was canceled without any notice. No email, no messages. I figured out about this only after checking status of order online. No customer service available except very dumb AI driven chat bot with limited options. Why you need app if you are not even capable to inform us about changing in order status? Total disrespect to customer. Never ever again

### 1/5 — Low class

*2026-05-25, version 13.2.3*

Home Depot App is so low-class, it’s basically acting like scam. Out of all the apps I have, Home Depot is the only one where I turn off “offers” notifications in the settings, and it secretly turns them back on by itself. Seriously shady.I ended up uninstalling it.

### 1/5 — No dark mode in 2026???

*2026-05-23, version 13.2.3*

Hello?????????????????

### 1/5 — Notification settings

*2026-05-14, version 13.2.3*

I turn off notifications. A few days later I get a notification. I go back in and find the notification setting has turned itself back on. This has repeated 10-20 times. The app is now deleted.

### 1/5 — Orders missing

*2026-05-01, version 13.2.3*

Orders are missing if you buy enough. The 3 months sort is inaccurate I bought much more stuff that is missing and only shows up on the website

### 1/5 — Not working properly

*2026-04-14, version 13.2.1*

This App lately is giving me access denied on server while over wifi and never had these issues until recently. FIX YOUR APP!

### 1/5 — Your app doesn’t open

*2026-04-11, version 13.2.1*

Test before releasing updates

### 2/5 — Basic navigation broken

*2026-03-29, version 13.2.1*

Search for an item
Tap to view item
Swipe to go back
Expect to be back at search results (like every other app ever)
Actual result: end up at front page of app with your search lost and where you had scrolled to in search results lost🤦🏻‍♂️ so frustrating to use I may have to go back to using the website instead of the app

### 1/5 — Ignores notifications preferences

*2026-03-14, version 13.2.0*

Mediocre app all around. Worse, it ignores the notifications settings in app and constantly sends push notifications advertising promotions. Please stop.

## Most critical reviews (10 lowest-rated)

### 1/5 — NoUserFrendlyApp!!!

*2026-08-27, version 13.7.0*

NoUserFrendlyApp !!!

### 1/5 — App doesn’t work

*2026-08-17, version 13.7.0*

Won’t work on IPhone 8. Goodbye Home Depot

### 1/5 — Search no longer showing results.

*2026-08-14, version 13.7.0*

Errors after the recent update

### 1/5 — App

*2026-08-12, version 13.7.0*

The app gives a restriction error code every time I try to search for an item

### 1/5 — Search Broken with VPN

*2026-08-08, version 13.7.0*

After updating 13.7.0 I can no longer use the search function while using a VPN. Im sorry HD but you harvest enough data off us already. If you’re not going to let us use a VPN while buy products and give you money then I’m going to the competitor

### 1/5 — Local Business Owner

*2026-08-08, version 13.7.0*

This new app maybe good but way too much tracking and sharing. Pages of legal ease are too hard to read and therefore myself, family and friends have and are recommending to other Orangeville businesses to delete their app! All we wanted was a catalog and stock check. You’ve gone too far!

### 1/5 — No Apple Pay Integration

*2026-07-28, version 13.5.0*

Because no Apple Pay, couldn’t place my order in time.

### 1/5 — App doesn’t work

*2026-07-23, version 13.5.0*

App stop working on iPhone 8 after years of using it, keeps saying have update but won’t let me
Time to support other hardware stores
Goodbye Home Depot!!!

### 1/5 — Very slow delivery

*2026-07-09, version 13.5.0*

Ordered A/C Promised to deliver on 16th june but delivered on 24th june

### 1/5 — Terrible design

*2026-06-29, version 13.4.1*

It won’t let me sign in to get the balance on my account. I used find my UserID and it wouldn’t accept my info. It wanted a 7 digit postal code JUST TO SEND ME A CONFIRMATION CODE TO MY EMAIL!!!!! POS!!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — NA’IL

*2026-08-29, version 13.8.0*

Mr NA’IL 

He helped me today to find the bathroom supplies I needed, and he was very kind. I thank him.

### 5/5 — Reliable, handy

*2026-08-05, version 13.7.0*

I use it for finding out where things are located in the store and favoriting items for a shopping list. Websites always forget the chosen store but the app doesn’t. Home Depot has reliable location information which makes shopping fast.

### 5/5 — Update

*2026-07-09, version 13.4.1*

installing, states I can download older compatible version. Installed, open an d says I need to install new version. App now useless.

### 5/5 — Cart

*2025-11-15, version 13.1.2*

I fill up my cart then it expects me to pay?! Worst app everrr lol

### 5/5 — Well run, knowledgeable and courteous staff.

*2025-10-31, version 13.1.1*

Generally a well run store with good staff. Only infrequently do I run into someone who is grumpy. They often have older staff who are extremely helpful and knowledgeable, a big positive. The The only frustration is that they often do not have as much of a selection of
products although I have to order on line - the selection on the internet site is much more extensive.

### 5/5 — A+

*2025-10-25, version 13.0.2*

A+

### 5/5 — Easy to maneuver

*2025-10-10, version 13.0.2*

This app makes it easy to make a purchase👍🏼

### 5/5 — Ordering on-line

*2025-10-01, version 13.0.2*

This is way easier.

### 5/5 — Well organized

*2025-09-26, version 13.0.2*

Kohler has been an amazing toilet. It’s wonderfully constructed and well priced. Home Depot there is an incredible product with incredible service.

### 5/5 — Bad update

*2023-12-29*

After updating the app to the latest version which is supposed to fix some bugs. The app will no longer open. Quite the fix.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
