# The Hometown Savings Bank — user reviews > 20 indexed App Store user reviews of The Hometown Savings Bank by The Hometown Savings Bank, rated 4.80/5 from 1,018 ratings. - Source: https://appshunter.io/ios/app/the-hometown-savings-bank/id662198406/reviews - App overview in markdown: https://appshunter.io/ios/app/the-hometown-savings-bank/id662198406.md - Rating breakdown: 5★ 887 · 4★ 76 · 3★ 21 · 2★ 5 · 1★ 29 ## What do users think of The Hometown Savings Bank? Overall sentiment: positive **Pros** - 🚀 Fast and responsive - 👍 Easy to use - 💳 Helpful for managing finances - 🏦 Great banking experience **Cons** - 🐛 Mobile deposit issues - 🔀 Confusing account balance display - 📅 Tedious birthdate entry for external transfers **Commonly reported bugs** - Recent transactions disappearing and reappearing - Mobile deposit not working consistently **Most requested features** - Separate savings and checking balances - Ability to access personal and business accounts from one app ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update is trash *2024-02-08* I’ll never understand why people “fix” things that aren’t broken. The latest update is complete garbage. The mobile deposit barely works. It takes several tries for your check to be accepted. I’ve never had this problem before the update. ### 1/5 — This ap is great *2022-05-05* Very will how fast it responds ### 1/5 — Mobile Deposit *2021-07-26* Everything else is fine, but the mobile deposit does work right, or at least didn’t for me. I did the whole deposit thing on Friday and then called, said that unless I got it in by 4pm it wouldn’t be there until Monday. Monday rolls around, still not in my account, and my endorsement apparently wasn’t correct, so I had to snap the photos several more times, so I call again after finally having everything correct. They tell me it will be there by 6pm. How convenient. They close by 5 for most of the week. I check after 6pm, and the money STILL IS NOT in my account. So not worth the stress and stupidity of it. Never using the mobile deposit again. ### 2/5 — Latest update.... *2019-11-18* Now has made my recent transactions appear and disappear when they ARE NOT pending even though the balance on my account shows lower than what is actually showing up that has been spent or pending! This is very annoying and for someone who relies on this app at all times to know how much money I have it is also very frustrating! ### 3/5 — External transfer needs fixed *2023-10-15* App is just fine aside from 2 things. I believe most people would prefer to see their savings and checking balances separately. When you have overdraft protection it shows your combined balance in your available checking funds. So it’s a duplicated number, which could easily cause one to misread their balance. The real issue is entering your birthdate in order to verify your info to use external transfers. It doesn’t allow you to manually put in your birthdate. It shows an image of a calendar with todays month and date. You have to press the back button month to month all the way back to your birthday in order to select it. For most people this means pressing that button literally hundreds of times. The bank so far is great, just a few updates to the app would be nice! :) ### 3/5 — Typical Bank App *2015-09-27* Typical banking app, able to preform most banking needs, the auto check deposit is a little difficult to use as you must be very specific with the endorsement. ### 4/5 — Great app *2020-04-12* This is a great app. ### 4/5 — THSB is great *2017-02-12* Use this app daily, always great service! ### 4/5 — Must have! *2015-05-03* Great app. Easy to use. ### 4/5 — Great app *2013-09-16* This is a good app, sometimes there are some bugs ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome! *2025-08-27* Everything I need at my fingertips. Even helpful hints for budgeting that have come in very handy! ### 5/5 — So Easy to Use *2024-11-29* I love this app. I pay all my bills using it, deposit checks, and check the balances on my accounts almost daily. ### 5/5 — Mobile Banking *2022-02-20* This makes banking so much easier and faster. Thanks THSB HOMETOWN!!! ### 5/5 — Good job but.. *2021-02-03* I’d like access to my personal account from my business account in order to pay bills and transfer money freely without having to call or come in.. ### 5/5 — Great app!! *2017-01-02* 👍🏼👍🏼 ### 5/5 — Love! *2014-09-27* Love this app! It's perfect & allows me to view my banking information quickly & without hassle! ### 5/5 — Review *2014-07-22* Love the app! Super user friendly & has many features I use on a day-to-day basis! ### 5/5 — Individual who needs online banking *2014-06-28* Simple to use. Mobile deposits work very well. I have mobile banking at another bank that isn't nearly as easy to use. ### 5/5 — Fantastic app *2013-08-29* Great app and very useful. I just wish it had a feature where you could deposit a check by taking a photo. ### 5/5 — THSB Customer *2013-07-31* Works great and very fast --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*