# The Housing Executive — user reviews

> 9 indexed App Store user reviews of The Housing Executive by PayPoint PLC, rated 4.14/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/the-housing-executive/id6450898878/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-housing-executive/id6450898878.md

## Is The Housing Executive safe?

Not enough ratings yet to assess The Housing Executive.

## Is The Housing Executive legit?

The Housing Executive appears to be a legitimate app. The AppsHunter Legitimacy Score for The Housing Executive is 83 out of 100 points across 7 verification signals from App Store and developer data.

## Most critical reviews (9 lowest-rated)

### 1/5 — What a merry go round.

*2025-08-01*

Payment declined, don’t indicate as to why.  Had to delete payment method and enter new card details, could make things easier with an update card details option.

### 1/5 — Haribo’s to use

*2025-02-04*

I had to schedule a repayment plan due to having a full time job whilst being homeless and living in a hostel. I had to repay £500 even though I managed to work myself out even though there’s people in there not paying anything on benefits yet they couldn’t help me when I needed it. The repayment system is shocking, I try to save the card and it gets deleted straight away for no reason and it doesn’t tell you what the remaining balance is either or any of your past payments. Horrible app, horrible system.

### 3/5 — Not enough info

*2026-08-03*

Just a payment app . Could do with looking at what’s needed in my account without having to go to another app

### 3/5 — Payment schedule

*2024-12-02*

I needed assistance with a scheduled payment that for no reason didn’t leave my account I contacted the help desk as advised by email and still waiting 2weeks later on response so I’ve had to cancel schedule and reinstate. Don’t have a help desk if no one responds to customer service issues.

### 4/5 — Quality

*2026-03-02*

Excellent site 
Easy to use and navigate

### 5/5 — Very good

*2026-09-18*

App was easy to set up and simple to use. Being able to make a payment at a time that suits me is great.

### 5/5 — NIHE

*2026-06-03*

Bryliant

### 5/5 — Very quick

*2026-05-22*

Amazing how handy it is

### 5/5 — Nihe app

*2025-11-26*

Easy to set up and convenient to use. Would recommend

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-01.*