# The ICE App

> Support app for cleaning equipment operation, maintenance, and troubleshooting. (iPhone/iPad app by INDUSTRIAL CLEANING EQUIPMENT (SOUTHAMPTON) LTD.)

- Source: https://appshunter.io/ios/app/the-ice-app/id1241178584 (this page in markdown: same URL + `.md`)
- Developer: [INDUSTRIAL CLEANING EQUIPMENT (SOUTHAMPTON) LTD](https://appshunter.io/developer/1241178583)
- Category: Productivity, Reference
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 37 MB
- Languages: English
- Released: 2018-02-16
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-ice-app/id1241178584/reviews.md

## What is The ICE App?

The ICE App is designed to support you with the operation and maintenance of your cleaning equipment.

Use the Smartcall video support function to connect with a member of our technical team who will remotely diagnose equipment faults and help you fix simple issues without the need to send an ICE engineer. 

Watch our equipment training videos, which provide valuable information on how to operate our equipment safely and efficiently.

Plus, the ICE App includes detailed product information and user guides for our core product range.

## Key features

- Smartcall video support for remote diagnostics
- Equipment training videos
- Detailed product information
- User guides for core products
- Remote fault diagnosis

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/the-ice-app/id1241178584/reviews.md

### 5/5 — Much more user friendly

*2021-02-25, version 5.0.0*

The update is a massive improvement on the original and far easier to navigate 👍

### 5/5 — Great Update

*2021-02-23, version 5.0.0*

Easy to use and better to navigate around.

## Frequently asked questions about The ICE App

### What is The ICE App used for?

The ICE App is designed to support users with the operation and maintenance of their cleaning equipment. It offers features like video support for remote diagnostics and training videos for safe and efficient operation.

### Can The ICE App help fix equipment issues remotely?

Yes, the Smartcall video support function connects you with a technical team who can remotely diagnose equipment faults and help fix simple issues without requiring an on-site engineer.

### Does The ICE App offer training on how to use cleaning equipment?

Yes, the app includes training videos that provide valuable information on how to operate the equipment safely and efficiently.

### Where can I find information about specific cleaning equipment models?

The ICE App includes detailed product information and user guides for the core product range, allowing you to access specific details about your equipment.

### What devices is The ICE App compatible with?

The ICE App is compatible with iPhone, iPad, and iPod devices.

### How often is The ICE App updated?

The latest version is 5.5.0, and the app was last updated on April 20, 2026. This indicates a history of regular updates.

### Is The ICE App free to download and use?

Yes, The ICE App is available for free and does not have in-app purchases.

### Does The ICE App have ads?

No, The ICE App does not contain advertisements.

## Version history (last 5 releases)

### 5.5.0 — 2026-04-20

General updates

### 5.4.1 — 2026-03-19

General app updates

### 5.4.0 — 2025-09-18

Update the ICE App today

### 5.3.2 — 2025-08-27

Updated ICE Smartcall opening hours.

### 5.3.1 — 2025-08-07

Introducing Smartcall Assist - featuring a new waiting room, AI language translation for those with English as a second language, and a Carbon Calculator to measure your carbon savings when preventing engineer site visits.

## Apps similar to The ICE App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [mpro5: Saturn](https://appshunter.io/ios/app/mpro5-saturn/id6448996547) | 5.0 (1) | Free | Productivity |
| [ARtego](https://appshunter.io/ios/app/artego/id1533661461) | — | Free | Productivity |
| [Timegate+](https://appshunter.io/ios/app/timegate-plus/id1606948589) | 2.3 (39) | Free | Productivity |
| [ICE Care](https://appshunter.io/ios/app/ice-care/id1565500501) | — | Free | Productivity |
| [Timegate Employee](https://appshunter.io/ios/app/timegate-employee/id1198633445) | 5.0 (1) | Free | Productivity |
| [Over-C](https://appshunter.io/ios/app/over-c/id1498466401) | — | Free | Productivity |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*