# The JWST Augmented Reality App — user reviews

> 18 indexed App Store user reviews of The JWST Augmented Reality App by NASA, rated 2.60/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/the-jwst-augmented-reality-app/id1563278540/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-jwst-augmented-reality-app/id1563278540.md
- Rating breakdown: 5★ 10 · 4★ 0 · 3★ 3 · 2★ 2 · 1★ 15

## Newest reviews (3 of 18)

### 1/5 — Doesn’t load and app has to be closed

*2021-12-15, version 1.0*

Good attempt to create the app to explore JWST however the app doesn’t always load correctly and has to be forcefully closed.

### 1/5 — Major memory leak

*2021-10-21, version 1.0*

Every time I have this app open it is taking up more room on my iPhone. First it was 1GB, then 6GB, today I used it a few times and my my phone was full and acting weird and I looked and it was taking up 30GB of space on my iPhone! Just deleted it. It’s a decent augmented reality viewer of the telescope but its wonky.

### 1/5 — App crashes when opening

*2021-09-28, version 1.0*

The app won’t open. Hope they’ll fix the bug because I’m ready for the JWST to visit the local liquor store!

## Most critical reviews (10 lowest-rated)

### 1/5 — Couldn’t even open

*2025-01-14, version 1.0*

I couldn’t even open the app it just closed automatically. Very disappointed ☹️☹️☹️ I have iPhone 12

### 1/5 — Never works / crashes every single time

*2024-12-26, version 1.0*

Bad app does not work always crashes on iPados 18.1 on an iPad 9th gen do not download

### 1/5 — Crashes

*2024-03-30, version 1.0*

Worked on older versions of iPhone but not on the iPhone 12 Pro Max. I had to remove it. It doesn’t seem to be maintained.

### 1/5 — iPhone se2 problems.

*2023-03-05, version 1.0*

Downloads fine, will not launch. Goes through the first moments of the avatars moving, etc., but nothing happens after.

### 1/5 — App Keeps Crashing

*2023-01-07, version 1.0*

I can’t even open this app. You guys need some better coders. Can’t believe a billion dollar government administration can’t even code an app, but they can launch rovers to Mars.

### 1/5 — Viel Lärm um nichts?

*2022-11-03, version 1.0*

Die App lässt sich auf meinem iPhone XS mit iOS 16.1 nicht öffnen. Schade!

### 1/5 — Doesn’t work

*2022-07-18, version 1.0*

When I click  on the icon, zaps me back to my Home Screen.
Disappointed to say the least. Don’t purchase.

### 1/5 — Stuck

*2022-01-03, version 1.0*

Let’s hope and pray that the Webb telescope fared better than this App which leaves one STUCK.

### 1/5 — Mike

*2022-01-01, version 1.0*

Useless! Nothing works!

### 1/5 — Useless

*2021-12-31, version 1.0*

Doesn’t work. Follow the Webb telescope from NASA’s webpage instead.

## Most praised reviews (5 highest-rated)

### 5/5 — It works brilliantly on my iPad Pro.

*2022-01-03, version 1.0*

Very impressive AR.

### 3/5 — Needs update please

*2021-10-10, version 1.0*

Great first attempt but crashes on open for iPhone SE2, and builds up tremendous storage on 11Pro: reached>25GB in a few days. Supplemental functions never launch when touched. Needs update.

### 2/5 — Dr

*2021-12-28, version 1.0*

Great idea and concept! Unfortunately, it keeps crashing. Had to restart the phone which isn't a good start. Please fix!

### 2/5 — Schade

*2021-12-27, version 1.0*

Tolle VR Darstellung, aber irgendwie nutzlos, die Steuerung funktioniert nicht. Sieht aus wie eine frühe Beta Version. Schade.

### 2/5 — Controls grayed out

*2021-12-24, version 1.0*

My intent with this app was to put an actual-size JWST in my yard, but I don’t know how to set the size to 1:1. When I tap the NASA meatball, some buttons appear that might have useful settings to do that, but all of them are grayed out and unresponsive.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*