# The Knot: Wedding Planner App — user reviews

> 407 indexed App Store user reviews of The Knot by The Knot Inc., rated 4.90/5 from 219,906 ratings.

- Source: https://appshunter.io/ios/app/the-knot-wedding-planner-app/id457941553/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-knot-wedding-planner-app/id457941553.md
- Rating breakdown: 5★ 199,420 · 4★ 14,532 · 3★ 2,902 · 2★ 1,057 · 1★ 1,995

## What do users think of The Knot?

Overall sentiment: neutral

**Pros**

- 🚀 Helpful planning tools
- 📚 Comprehensive wedding planning resources
- 💻 Customizable wedding website
- 📋 Detailed checklists and timelines
- 💰 Budget tracking
- 🔍 Vendor search and recommendations
- 📨 RSVP management

**Cons**

- 🇨🇦 Limited features for non-US users
- 🐛 Glitchy app and website
- 🤖 Lack of personalization options
- 🕰️ Outdated vendor information
- 🔗 Disconnected between app and website
- 🤔 Confusing RSVP process for guests

**Commonly reported bugs**

- Guest list data disappearing
- Formatting issues on wedding website
- Registry tab not syncing properly
- Checklist items not saving correctly

**Most requested features**

- Ability to share planning with partner
- More customization for wedding website
- Improved guest list management
- Seamless integration between app and website
- Expanded vendor options for non-US locations

## Newest reviews (12 of 407)

### 4/5 — Notifications

*2026-08-28*

Love the site but it would be very convenient if i could get notifications in app. I do get a notifications but it doesn’t take me to that certain rsvp, it opens the site generally

### 2/5 — It’s good until it isn’t

*2026-08-18, version 4.79.1*

On the Phone app, there is no tutorial on how to do anything, so I had to redo a lot of things because they were out of order. I put them in one place and then realized they needed to go in a different place. And it feels like it tripled my time that it should have taken. Also, I spent a lot of time googling where to find things or how to properly do them which was more time spent completing the task.

### 3/5 — App not reliable

*2026-08-05, version 4.78.0*

App pages do not work correctly.

### 2/5 — Do Not Recommend

*2026-07-19, version 4.77.0*

The Knot was great during the initial planning stages, but I ended up having several issues with my RSVPs, Registry, and the app itself right before my wedding date. When I tried to get help, I got stuck in a loop with their chat bot. I wish I had gone with a different platform.

### 3/5 — Needs an update?

*2026-07-14, version 4.77.0*

When I’m looking at venues and press to go to the next page it continues reloads back to the top of the first page. Maybe it needs an update but the glitch is really unfortunate!

### 2/5 — Can’t send digital save the dates or invitations

*2026-07-10, version 4.76.1*

Good website but you can’t send custom messages or digital invites to guests if you wanted to which I think is crazy

### 3/5 — Can be better

*2026-07-02, version 4.76.0*

The app took away the custom messages and emails feature which was the main reason I picked the app. Good for counting purposes but be aware when downloading guest lists, I downloaded mine and it took off 50 people who RSVP’d yes thank God I double checked everything before giving it to my venue. It also sometimes glitches and can take a while to load. Nice app to help keep track of things but would not recommend if you are trying to communicate with guests and having a large wedding like mine (170 people).

### 3/5 — Like it but needs improvement

*2026-06-30, version 4.76.0*

App and website are both very glitchy. Even in desktop I ran into serval issues of glitching

### 1/5 — Gifting is ridiculous

*2026-06-24, version 4.75.0*

You can’t actually track gifts on your way to your address. It led to my package going missing. Cherry on top is that customer service is useless.

### 2/5 — Ok app, some features don’t work

*2026-06-23, version 4.75.0*

Style quiz won’t update

### 2/5 — Not easy to navigate

*2026-06-13, version 4.74.1*

Lots of great vendors to connect with. However, the functionality and accessibility of this site are not user friendly. For how long The Knot has been around, I would have thought they would have a better system.

### 1/5 — Don’t Use

*2026-06-12, version 4.74.1*

First of all, the app had issues multiple times throughout our engagement (wouldn’t show chat history or messages, etc). Sometimes this would last a couple of days. Second of all,  they would ONLY show the same vendors over and over and over again. I went to an alterations person off of their “high award winning recommendation” and was body shamed and called fat by the owner. I wrote the review on the app, and they refused to publish it because I didn’t have the shaming in writing (but in reality it was because they had given her multiple awards and receive payment). Seriously, save yourself the headache.

## Most critical reviews (10 lowest-rated)

### 1/5 — Website makes no sense

*2026-08-23, version 4.79.1*

We spent a lot of time adding people’s guests for our wedding. When people scan the QR code from our invitations, no one can see the guests we added for the invitees, so everyone is adding in their own guests and messing up the count or they are getting error messages saying to try again later.  Dry disappointed in what we thought had to be a good way of doing this. Turns out, it would have better to use devote or just text our invites. Anything would be better than this has been. We have to go in every time someone RSVP’s and make the corrections.

A big problem is the guest does not see their guest we added for them, but they see a big bottom that says add a guest?????
Terrible way of doing g this, pick any other method than the knot!!!!!!!

### 1/5 — Misogyny

*2026-08-22, version 4.79.1*

Welcome to 1955 ladies! This app is just for you, as there is no feature to let your fiance join the planning. You will be the project manager and sole employee. Your fiance won’t even be able to see what’s happening unless they log into your account. This is not a small glitch, the entire app is built on the premise that the woman would do all of the wedding planning. It takes so many hours of labor to throw an event like this 😫😫😫 But sure, after you make him a sandwich, go ahead and squeeze in the 400-600 hours needed to plan a wedding. You don’t have a career, so that should be a real joy for you

### 1/5 — Awful website

*2026-08-09, version 4.78.0*

The functionality on this website sucks! It puts in untrue unrelated and unpublished information no videos and no help. Worst ever sorry I got it

### 1/5 — wedding website is broken.

*2026-08-06, version 4.78.0*

There is so much wrong going on with the wedding website portion. Says set up RSVPS when it’s already set up , erased my photos when i try to edit a post, won’t let me view my guest count at all the screen just flickers endlessly. I’m worried my guest count will get messed up somehow and get erased and i’ll lose all the progress.

### 1/5 — You get what you (don’t) pay for

*2026-08-06, version 4.78.0*

The entire experience was ten times more difficult than necessary. From creating the website, adding guest list, ordering invitations and collecting rsvps. Brutal experience! I’m having to individually text people if they’re coming because they are telling me they submitted their response but I can’t see them on my end. And they say you can upload excel lists but what they mean is individually copy and paste each line manually from a spreadsheet. I would never recommend this app or site EVER!

### 1/5 — Poo poo doo doo

*2026-08-01, version 4.78.0*

Were you hoping for a app That’s constantly glitching and won’t let you update anything? Well that’s what you get here. But you’ve already set up your account and put hours and hours into it so you’re gonna have keep it..

### 1/5 — Horrific

*2026-07-23, version 4.77.1*

Does not work. You can’t customize the message you want to send all guests, and when I try to save things, it deletes

### 1/5 — Lack of communication especially when timing is a factor

*2026-07-20, version 4.77.1*

I would not recommend this wedding planning website based on my experience. Planning a wedding extremely time, sensitive, and communication with vendors is critical. Unfortunately, when something goes wrong with your account to support and follow up for incredibly disappointing. Our account was suddenly locked without a clear explanation, leaving us, unable to communicate with our vendor or continue planning. Instead of receiving prompt assistance we were simply told that tech services will look into it, but no one could tell us when the issue actually be resolved . There is no sense of urgency, no update and no proactive communication. as a couple trying to plan a wedding on a strict timeline, this has been incredibly stressful. We shouldn’t have to chase down customer support, repeatedly asked for updates, or do all the work ourselves just to get the basic assistance.
A company that serves engaged couples should understand how important timing communication are. At the very least they provide timely. Follow up with Email to keep customers informed throughout the process. I have reached out to customer service on my own account and have only told that tech services will fix it and that’s it.

### 1/5 — Nice app but..

*2026-07-11*

Unfortunately does not work within Canada

### 1/5 — App Crashes

*2026-06-25*

You can barely do anything on the app because it crashes consistently. If you add something to the registry, it crashes. Just use the website. Don’t use the app

## Most praised reviews (10 highest-rated)

### 5/5 — Honestly…

*2026-08-24, version 4.79.1*

I love the knot but I wish they kept the custom messaging option to send texts or emails to everyone :/

### 5/5 — Super useful and helpful

*2026-08-16, version 4.79.0*

Made wedding planning so much easier and all in one place. Everyone loved the website I designed through the knot.

### 5/5 — TO LEGIT TO QUIT

*2026-07-24, version 4.77.1*

The KNOT IS GONNA FOREVER STAY HOT EASY PLAY FOR A GREAT WEDDING DAY❗️🤙🏿

### 5/5 — Easy wedding planning

*2026-07-20*

This app keeps everything together. Very easy to use. Wonderful for rsvp 💕 highly recommend

### 5/5 — Wedding

*2026-07-08, version 4.76.1*

Made planning so easy 💖

### 5/5 — Smooth

*2026-07-02, version 4.76.0*

I have loved using this app so far! It’s well organized and easy to access anything! Helps with planning

### 5/5 — Primped by Sara

*2026-06-26, version 4.75.0*

I would like to take this time to tell you what an exceptional person Sara is. She was so very helpful and went above and beyond for me. I was trying to get my sister and my niece to have their hair and makeup done for my niece’s wedding on very short notice. Unfortunately Sara was booked but she did everything she could to find another person that could take care of my sister and my niece!! This was very much appreciated by me because I live in a different state. In a world where everything is so fast paced, and nobody wants to take the time to smell the roses much less take time to help anyone. I just can’t say enough about how grateful I am about Sara and if anybody needs a person for hair and makeup, please reach out to Sara. Thank you Sara!! Karen M. In Virginia

### 5/5 — User friendly

*2026-06-22, version 4.75.0*

Perfect for wedding planner as everything is done right there in the app!

### 5/5 — SO HELPFUL

*2026-06-05, version 4.74.0*

amazing all to help you plan everything

### 5/5 — Kimberly Youssef My Rep

*2026-05-20, version 4.73.0*

My Rep is amazing! She’s help me bring more brides my way by making my profile picture of me with 20 baby puppies running around! She really thinks outside the box! All you other vendors: don’t even think about taking my reps ideas thinking it was yours! Ask  your own rep to think outside the box! Thank Ya Kim!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
