
The last Desk
Funeral director case files
About
What's New in The last Desk
1.4
July 12, 2026
This update brings a significant set of new features across the app. New in this release: • Global regions — set your country in Settings and the app adapts: region-specific documents, checklists, compliance guides, registration deadlines, and currency. Supports UK, US, Australia, Ireland, Canada, and New Zealand. • Staff certifications & CPD — track qualifications, licences, and certificates for your team with colour-coded expiry alerts. • Inventory management — monitor coffin, casket, urn, and supply stock with low-stock and out-of-stock alerts. • Email template library — build reusable templates for arrangement confirmations, aftercare letters, and invoices; load them directly from the Comms tab. • AI tools — generate a structured handover note or run a compliance check against your region's legal requirements. On-device and private (requires Apple Intelligence). • Repatriation support — dedicated fields for country, airline, and contact reference on any case. • Case cloning — duplicate an existing case to speed up similar arrangements. • Case source tracking — record how each case came to you, from walk-ins to referrals. • Grants & benefits tracker — log Funeral Expenses Payment, Bereavement Support Payment, and other benefit status per case. • Tribute website — attach a memorial or tribute URL to any ceremony. • Dashboard revenue KPI — monthly revenue figure alongside your existing at-a-glance stats. • Reports — now includes average case value and a referral source breakdown chart.
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